Reviews for Alamo in Indianapolis
- All reviews 100%
Feb 18 2017
great service and support
Pros: At the drop off, the agent made sure I knew how to get to my flight!
Cons: No complaints
Feb 3 2017
Pros: Easy drop off
Jan 12 2017
Pickup process not intuitive but the rest perfect!
Pros: Garage attendant gave me a free upgrade to a nicer car! Once I got through the initial rental process at the self-serve kiosk, the experience was excellent. The car was clean, in tip-top shape and performed admirably. The actual pickup and drop-off at the garage was also good.
Cons: When I arrived at the Car Center in Indianapolis it wasn't immediately evident what I should do. There was no "Alamo" attendant at the desk and I had to stand there a few minutes before another attendant came over and showed me how to use the kiosk. The checkout took forever but I did finally get my car.
Jan 9 2017
Pros: Everything was smooth, the car was spacious for it's small outward size and it ran great and got fantastic fuel economy.
Cons: Endless pitches by the check-in machine trying to add hundreds of dollars to our rental $20 at a time. It was like trying to cancel cable.