Reviews for Enterprise in Indianapolis
- All reviews 100%
Sep 18 2017
Good service, lousy ride.
Pros: Service was very good. First time anyone has walked me out reviewed the rental and pointed important items.
Cons: Comfort was lacking. Without cruise control I had to be on the gas pedal. That in combination with seating positions allowed car vibrations to cause pain in leg, ankle and foot. I had to stop every 2 hours to get relief. Okay local car very poor traveling car.of all the many rental cars, this one was the worst.
Aug 22 2017
Great price and (eventual) service!
Pros: Price was excellent, ease of use and pickup was great
Cons: The 3rd party website I used (Kayak) didn't warn or remind me of the need for a credit card during payment for the car. I got to the enterprise location and was unable to get my reservation because I only had a debit card. This is definitely the fault of kayak, but I would think enterprise could put a little more pressure on this matter to get kayak in gear. Either way I got it resolved by going to 1 of the 2 locations in the state that takes debit (7101 w washington street) and had everything taken care of perfectly at that location!
Jul 24 2017
Reserved car - wasn't at location when I arrived
Cons: Was told "sorry, we don't have the car" with zero attempt to figure out a viable solution. We needed a 7 person vehicle and weren't offered any sort of consolation or assistance in finding a suitable vehicle. Absolutely done with Enterprise on every level.
Jul 10 2017
medium car rental
Pros: The car - nissan altima was clean and big for 4 of us + our bags. Location was convenient for us as we were heading to Carmel.
Cons: The choice of originally booked smaller sized cars - out of one! There was the only one car available. So, we upgraded at at an extra cost to a larger size vehicle (also, only one was available!). There was an upsale of extras, that I always decline, still found unauthorised item on the emailed receipt and had to call to cancel the charge. The fuel tank was only 1/4 full upon pick up.