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2 locations in Akron
Filters
Reviews
6.0 Okay
Nov 2022
4.0 Mediocre
Jan 2022
2.0 Poor
Dec 2021
10.0 Wonderful
Oct 2021
10.0 Wonderful
Jan 2021
Pros:
Great price, staff was niceCons:
Limited hours and not open on Saturdays6.0 Okay
Sep 2020
Pros:
Drop-off was way better than pickup. He listened and was knowledgeable and professional, even though he was training a new employee. And super fast.Cons:
There was a clean sticker on the door jam and the inside looked cleaned but doubt it was sanitized (due to other behavior). The windows had a lot of spray water spots (not dried after car wash) so visibility was hampered by car lights and sunshine. Had to stop and clean them. The rental agent wanted to charge extra for listing spouse, which we questioned, and then she said oh maybe we don't. There could be more transparency on fees, insurance, charges, customer service and information. Seems shady and like trying to pad the bill tactics. Just have clear and trustworthy info spelled out. Tire tread was very low and we had rain during most of the drive. Concerning. Reserved an intermediate car and could not see anything on the display screen like Auto Android or Google maps or Waze. This is 2020! Sheesh. And we could not get a simple answer on insurance, or the benefits or things to consider or why to choose your insurance. Very strange like we should not get Hertz ins. We will not rent from Hertz again. And it was $6+ more than the online reservation amount and no reason given when we asked.3 locations in Akron
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Reviews
10.0 Wonderful
Jan 2021
Pros:
EverythingCons:
Cheaper prices8.4 Very good
Oct 2019
Pros:
The easiness of pickup and dropoffCons:
Knowing what the fees would have been ahead of timeOne location in Akron
Filters
Reviews
10.0 Wonderful
Apr 2018
Pros:
The vehicle, a Pacifica mini-van, was clean and ready to go! Early morning car droff-off was equally easy.9.2 Wonderful
Jul 2017
Cons:
The man on duty when I picked the car up needs customer service training. He was obnoxious and condescending. He blamed the company for multiple errors which is not impressive. In my opinion he should not deal with public But other than him, my car, the simplicity of reservations and drop off clerk were all fantastic!!! I come home twice a year. I will rent here again.10.0 Wonderful
Apr 2016
Pros:
Well maintained car with less than 5000 miles. Exceptionally clean!