Rent a Subaru in Akron

The car was NOT clean. The attendant told me it had just been dropped off and did I want the dirty seat wiped down...yes, please 🙄 A few minutes after leaving the pickup, the deodorizer wore off and the car smelled like an old shoe. I drove with the windows down when I could it smelled so bad.

4.0 Mediocre

Jan 2022

Drop-off and pickup in Parkersburg, WV and Canton, OH were both quick and easy; neither Chicago (O'Hare and West Loop) experience was positive: slow and unfriendly at O'Hare, and unexpectedly closed office with confusing drop-off at West Loop.

2.0 Poor

Dec 2021

They allowed the booking though the car wasn't available. Don't rent cars you don't have.

10.0 Wonderful

Oct 2021

My experience was what you hope your experience is when renting a car. -Clear instruction and expectations -A clean and maintained automobile -A simple process of pick up and drop off.

10.0 Wonderful

Jan 2021

Pros:

Great price, staff was nice

Cons:

Limited hours and not open on Saturdays

6.0 Okay

Sep 2020

Pros:

Drop-off was way better than pickup. He listened and was knowledgeable and professional, even though he was training a new employee. And super fast.

Cons:

There was a clean sticker on the door jam and the inside looked cleaned but doubt it was sanitized (due to other behavior). The windows had a lot of spray water spots (not dried after car wash) so visibility was hampered by car lights and sunshine. Had to stop and clean them. The rental agent wanted to charge extra for listing spouse, which we questioned, and then she said oh maybe we don't. There could be more transparency on fees, insurance, charges, customer service and information. Seems shady and like trying to pad the bill tactics. Just have clear and trustworthy info spelled out. Tire tread was very low and we had rain during most of the drive. Concerning. Reserved an intermediate car and could not see anything on the display screen like Auto Android or Google maps or Waze. This is 2020! Sheesh. And we could not get a simple answer on insurance, or the benefits or things to consider or why to choose your insurance. Very strange like we should not get Hertz ins. We will not rent from Hertz again. And it was $6+ more than the online reservation amount and no reason given when we asked.

Avis

7.1

Good

7 reviews

Cleanliness

8.3

Comfort

7.9

Pick-up/Drop-off

6.7

Value for money

7.1

One location in Akron

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Locations in Akron

259 West Market Street

+1 330 374 1081

Monday	08:00 - 18:00
Tuesday	08:00 - 18:00
Wednesday	08:00 - 18:00
Thursday	08:00 - 18:00
Friday	08:00 - 18:00
Saturday	09:00 - 12:00
Sunday	10:00 - 13:00

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Reviews

10.0 Wonderful

Apr 2018

Pros:

The vehicle, a Pacifica mini-van, was clean and ready to go! Early morning car droff-off was equally easy.

9.2 Wonderful

Jul 2017

Cons:

The man on duty when I picked the car up needs customer service training. He was obnoxious and condescending. He blamed the company for multiple errors which is not impressive. In my opinion he should not deal with public But other than him, my car, the simplicity of reservations and drop off clerk were all fantastic!!! I come home twice a year. I will rent here again.

10.0 Wonderful

Apr 2016

Pros:

Well maintained car with less than 5000 miles. Exceptionally clean!

105 travelers who rented a car in Akron gave the car agency they used an average rating of 7.5

Rent a Subaru in Akron

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