Alamo Car Rentals in North Miami Beach from $41/day

8.0 Good

Premium

Apr 17 2017

Pros: Speedy customer service.

Cons: The car was clean on the Inside, but the outside wasn't super clean

2.0 Poor

Intermediate

Apr 1 2017

Closed before I got there

Pros: Nothing

Cons: The rental center closed before I got there, no car

10.0 Excellent

Intermediate

Mar 23 2017

Smooth experience & quality car.

Pros: Very convenient, nice people, great service, good value.

4.4 Okay

Intermediate

Feb 21 2017

Off airport facility

Cons: The Dollar rental clerk at the airport couldn't find the reservation. Turns out that you guys sent me to an off site facility, which I needed to take a taxi to get there. Additionally, I told him that I would fill up the gas tank myself, but he checked off that I would pay for a full tank. I returned the car with a full tank.

10.0 Excellent

Minivan

Jan 27 2017

Pros: Everything went smooth from pick up to drop off. There was a problem with the initial vehicle and it was quickly changed for a different one.

10.0 Excellent

Economy

Jan 23 2017

Simply awesome

Pros: They were very friendly and professional, I also got an upgrade! Thanks alamo.

10.0 Excellent

Minivan

Jan 12 2017

Exceptional

Pros: Love the pre-pick up registration. You can print your pick up slip and head straight to your car. Saves a lot of time.

2.0 Poor

Economy

Dec 29 2016

Sneaky charges-difficult to communicate

Pros: My car was nice. Its performance was excellent. I was loaned a gps for free. The agent on duty was c onsiderate, but did not fill the car or show me the operation of it.

Cons: The car was filled with only 1/4 tank of gas which ran out on the turnpike after only 1 1/2 hours. I was not warned of this.There was no handbook in the glove compartment regarding the operation of the dashboard which was mostly in Spanish and kilometers. I could not set the instruments or understand them. I extended the rental for 2 extra days, checked on this by phone and was told no extra charge, but when returning it, I was charged $200 more than I had agreed to by contract. They said I rented for a week, but it was really only 5 days. I have refused to pay this and am now in dispute with the company for fraud. At this point, I would never rent from Alamo again. I am very glad I used an agent who is helping with the dispute.

2.0 Poor

Intermediate

Dec 24 2016

Misinformation

Pros: nothing

Cons: The intinerary stated a shuttle service from airport to car rental desk. There was no shuttle, only a 100 cab fare.

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