Reviews for Alamo in San Jose
- All reviews 100%
Sep 24 2016
Cheap cars with low performance
Pros: Easy and quick drop off , clean car and smooth process
Cons: Waited for almost an hour for the employee to show up at pickup. Car was very cheap and lacks power
Sep 9 2016
Don't rent through Alamo!
Pros: The car was clean, and worked well throughout our trip.
Cons: The company employees were not straightforward, charged us many hidden fees, were rude when we presented the insurance we had purchased for the vehicle, and gave us poor instructions when renting and returning the vehicle.
Sep 7 2016
Pros: There was a car there for us & everyone was friendly enough.
Cons: Car was older & full of scratches. Kayak said it was at the airport, but you have to take a 15 minute shuttle to get to their office. While I already purchased insurance through Kayak Alamo said they didn't accept it & It was mandatory that I purchase theirs at a rate of an additional $26/day for basic coverage. Next time I'll book with someone else & educate myself a little more before making a reservation.
Sep 5 2016
Cons: I purchased Costa Rica insurance for the rental before I left the states. Alamo made me buy their insurance at 48.00 per day. The rental was not what I was quoted and a 80.00 charge ended up costing 295.00. I feel like I was ripped off...