Closed early but didn’t tell people with reservations.
Cons: Closing early for the holiday is fine if you let people know that have reservations to pick up a car. Showing up and finding out is very bad service. Never again.
Great service, great car, friendly staff
Pros: The 2 guys there were friendly and more than helpful. The car they gave us - a Ford Fusion Hybrid - was new and great on gas. Would recommend this place to anyone needing a car in Kent, WA!
Cons: Will NEVER use them again! Went down the road paid twice as much but the service at Enterprise was much better..had the worst experience at Avis...they need to learn how to communicate...
Cons: Cost more to change reservation by two hours. Also car had very squeaky brakes.
Good at taking reservations - bad at reserving a c
Cons: They did not have a cat available for my reservation. You're good a taking the reservations but not actually reserving - which is the most important part of the reservation process.
Inside smelled like pee
Pros: The car is AWD, has good gas mileage.
Cons: The inside smelled like pee, and the Avis people said that was normal.
Unable to accommodate minor change in travel plans
Pros: Absolutely nothing
Cons: My flight was delayed, so I had to pick up the car at 10PM instead of noon, or even noon the following day (I had agreed to pay the full price). I tried to call the local Avis for three hours the day before to clarify my reservation. Nobody at the local office answered. I called literally 50 times. Nobody at the national office could help. The next morning (still before arriving in the city of the rental) I tried calling again. Finally after 2 hours and 30 attempts the manager finally answered and couldn't help me at all. She had no suggestions and kept saying "it is what it is." This was the worst rental experience of my life. I will never rent from Avis again.
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Where can I find Avis car rentals in Kent?
Top tips for renting a car from Avis in Kent
- 25% of our users found rental cars from Avis in Kent for $36 or less
- Book your rental car from Kent in Avis at least 1 day before your trip in order to get a below-average price
- Mini rental cars from Avis in Kent are around 73% cheaper than other car types, on average