Avis Car Rentals in Richmond from $22/day

5.6 Okay

Intermediate

Aug 2 2017

Cons: I was charged 135 for gas. These are things that should be explained when getting a rental. NOTHING was explained.

10.0 Excellent

Premium

Jun 27 2017

Jeep Grand Cherokee

Pros: Easy pickup. Excellent vehicle.

Cons: No complaints at all.

10.0 Excellent

Full-size

Jun 26 2017

Pros: Quick and easy return. Cordial attendant.

2.8 Mediocre

Full-size

Jun 25 2017

Cons: I reserved an impala and they wouldn't honor that. They gave me a smaller Malibu and said it would cost $9 per day to upgrade. The car has a greasy dashboard which the agent verified and asked the employee to wipe down the grease. He was nasty and threatening and said they wouldn't charge me for the grease, just for damages. I didn't care about the charge, I just wanted a clean car. Lastly, the lot go store your own vehicle was too far away with no shuttle.

6.8 Good

Compact

Mar 31 2017

Pros: Very friendly and helpful, nice person.

5.6 Okay

Standard

Sep 3 2016

Cons: I was billed for fuel (twice) while having returned the car with full tank, and had that corrected after a long discussion on the phone and at the drop off. A person receiving the car at your IAD location was extremely rude and inconsiderate. He should not be working for Avis.

3.6 Mediocre

Compact

Aug 11 2016

Smoke Smell

Pros: Easy to pick up, easy to drop off. Car drive fine and we did get bumped up to a bigger car.

Cons: It smelled horrible. Couldn't get a new one because we came in so late (late flight). Smoke smell caused headaches.

6.0 Okay

Standard

Jul 12 2016

Pros: It was clean.

Cons: Did not have a full take when picked up

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