Reviews for Alamo in Richmond
- All reviews 100%
Nov 1 2016
Cons: I didn't like the fact that I had to use a major credit card just to rent a car
Oct 31 2016
Thank You Anita!
Pros: I reserved a full size car but they had none ready and no one seemed to care or take it seriously. I planned to right a disastrous review, but then a fantastic rental agent named Anita overheard my concern and immediately took control of the situation and with a few taps on her keyboard upgraded me to a fully loaded, amazing car that made my two day trip even more special. Anita is the ONLY reason I'm giving a perfect score because she turned a bad experience in customer service into a great one.
Oct 28 2016
Amazing people there
Pros: The welcoming of the agent at the airport And the fast and efficient drop offf
Oct 11 2016
Pros: fast, efficient and friendly service