Guest Reviews
Overall Rating
7.3
Good
Based on 6,434 reviews
Cleanliness
7.5
Comfort
7.3
Pickup/Dropoff
7.1
Value for money
7.1
Dollar car rental prices in Richmond
| Economy | $24/day | |
| Compact | $24/day | |
| Intermediate | $27/day | |
| Standard | $28/day | |
| Full-size | $29/day | |
| SUV | $25/day | |
| Minivan | $32/day | |
| Premium | $27/day | |
| Luxury | $34/day |
Pros
"Car was nice and clean."
(in 739 reviews)
"But overall a good experience"
(in 87 reviews)
"nice clean car, helpful personel."
(in 331 reviews)
Cons
"Worst customer service experience EVER."
(in 257 reviews)
"Could not pick the car."
(in 102 reviews)
"Didn't have a credit card."
(in 100 reviews)
Recent Reviews
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Find reviews that mention:
customer service
pick up the car
car was clean
credit card
pick up and drop
great car
car i reserved
car was great
car available
picked up the car
great value
drop the car
great price
great experience
friendly staff
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10.0
Pros: The price, the car clean, everything was easy, excellent service with the staff.
Cons: Everything a ok.
review from
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2.0
Cons: Office was not open until noon. Was not made aware of this. Could not wait around 3e+ hrs., so rented from Alamo.
review from
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4.4
Filthy car of smaller size
Pros: Pickup at Richmond was extremely convenient.
Cons: The car was dirty from the outside, had stains on the seats and the ceiling and slight hint of a smell inside. It was the biggest car available but I believe it’s not what I paid for. I ordered standard size (Altima or similar as per booking page), but got Hunday Elantra, which I believe is a smaller vehicle. Not a great experience.
review from
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5.6
Rented for 3 days
Pros: Pick up and drop off
Cons: Car was dirty water bottle of used water was under the seat and trash car seem to be not cleaned out .
review from
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10.0
Very Friendly Employees
Pros: the car, the employees, the price
Cons: I liked it all
review from
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10.0
Pros: No problems with this rental. Car was ready when I got there, easy pickup, easy dropoff, no hassles. Great gas mileage too!
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2.0
Terrible facility not open
Pros: Nothing
Cons: Counter was closed and I was told that it will open an hour after my pick up time by the neighboring counter. I then rented from another rental agency.
review from
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10.0
Pros: It was a seamless experience
review from
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5.2
Bad signage at Richmond airport
Pros: Onsite dropoff
Cons: No one readily available. Hertz combined with Dollar, so the dropoff point is incorrectly shown overhead.
review from
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10.0
Best Price No Issues
Pros: Best Price for the rental and we looked hard! No issues with pick-up or drop off. We will use you folks sgain.
review from
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10.0
Cons: There was no one there to speak with. Just dropped the keys in. If I would have had a problem, then what??
review from
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10.0
Pros: The Yaris is fun to drive. I have rented two previously and enjoyed them. The car was very clean.
Cons: I assumed the car would have cruise control. It did not. I thought it used a good bit of gas for a 90 minute drive. Otherwise, it was fun to drive.
review from
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10.0
Pros: The price, the car clean, everything was easy, excellent service with the staff.
Cons: Everything a ok.
review from
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10.0
Very Friendly Employees
Pros: the car, the employees, the price
Cons: I liked it all
review from
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10.0
Pros: No problems with this rental. Car was ready when I got there, easy pickup, easy dropoff, no hassles. Great gas mileage too!
review from
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10.0
Pros: It was a seamless experience
review from
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10.0
Best Price No Issues
Pros: Best Price for the rental and we looked hard! No issues with pick-up or drop off. We will use you folks sgain.
review from
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10.0
Cons: There was no one there to speak with. Just dropped the keys in. If I would have had a problem, then what??
review from
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10.0
Pros: The Yaris is fun to drive. I have rented two previously and enjoyed them. The car was very clean.
Cons: I assumed the car would have cruise control. It did not. I thought it used a good bit of gas for a 90 minute drive. Otherwise, it was fun to drive.
review from
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2.0
Cons: Office was not open until noon. Was not made aware of this. Could not wait around 3e+ hrs., so rented from Alamo.
review from
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4.4
Filthy car of smaller size
Pros: Pickup at Richmond was extremely convenient.
Cons: The car was dirty from the outside, had stains on the seats and the ceiling and slight hint of a smell inside. It was the biggest car available but I believe it’s not what I paid for. I ordered standard size (Altima or similar as per booking page), but got Hunday Elantra, which I believe is a smaller vehicle. Not a great experience.
review from
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5.6
Rented for 3 days
Pros: Pick up and drop off
Cons: Car was dirty water bottle of used water was under the seat and trash car seem to be not cleaned out .
review from
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2.0
Terrible facility not open
Pros: Nothing
Cons: Counter was closed and I was told that it will open an hour after my pick up time by the neighboring counter. I then rented from another rental agency.
review from
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5.2
Bad signage at Richmond airport
Pros: Onsite dropoff
Cons: No one readily available. Hertz combined with Dollar, so the dropoff point is incorrectly shown overhead.
review from
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Where can I find Dollar car rentals in Richmond?
1 Richard E Byrd Terminal Dr, Dollar car rentals
Address
1 Richard E Byrd Terminal DrPhone
+1 866 434 2226Top Tips For Renting a Car from Dollar in Richmond
- 25% of our users found rental cars from Dollar in Richmond for $28 or less
- Premium rental cars from Dollar in Richmond are around 44% cheaper than other car types, on average
FAQs About Renting a Car From Dollar in Richmond
How much does it cost to rent a car from Dollar in Richmond?
On average a rental car from Dollar in Richmond costs $38 per day.
What is the most popular rental car from Dollar in Richmond?
Intermediate (Ford Escape or similar) is the most frequently booked rental car type from Dollar in Richmond.
How many car rental locations does Dollar have in Richmond?
Dollar has 1 rental location in Richmond. Take a look at our Dollar rental location map to find the best rental cars near you.
Does Dollar have a car rental location at the airport: Byrd Intl Airport (RIC)?
Yes
Does Dollar offer shuttle or airport pick-up services from Byrd Intl Airport (RIC)?
Yes