Reviews for Dollar in Richmond
- All reviews 100%
Jul 21 2017
Line was so long that most people rented cars from other companies ins
Cons: They should have more than one person working the counter
Jul 16 2017
Cons: The pick-up process was awful. Our plane got in early, so we wanted to pick up the car about three hours earlier than anticipated. The agent was not helpful at all, telling us that the rate would be significantly higher if we picked up the car early. We had no choice but to take the car, but the process was not friendly or transparent at all.
Mar 5 2017
Drop off sucks.
Cons: Drop off was not intuitive and took 15 minutes of standing in line, just to givd keys back.
Mar 1 2017
Pros: Service was great. Car was like a tin can. I learned that you get what you pay for.