Book Dollar car rentals in Richmond

• Where is the best place to pick up a Dollar car rental in Richmond?

  Those flying to Richmond for a visit will find that picking up a rental car from Dollar will be extremely easy. When you book Dollar car rentals in Richmond, you’ll have the opportunity to retrieve them right at Richmond International Airport (RIC), which is located at 1 Richard E Byrd Terminal Dr. It’s the only Dollar location currently in Richmond.

• Does Dollar offer a customer loyalty program in Richmond?

  If it’s your first time renting a car from Dollar or if you’ve rented one in the past without signing up for the company’s customer loyalty program, you should look into becoming a member of the Dollar Express Rewards program. This program will put you in a position to save money just about every time you rent cars through Dollar. You’ll also get other perks like expedited service and discounts on add-ons.

• Are there convenient places to park a Dollar car rental in Richmond?

  Parking on the street in Richmond is possible, as there are both metered and free parking spots scattered throughout the city, even in the downtown area. You might want to protect a rental car from Dollar by parking it in a garage, though, and there are a bunch of options for you to choose from. The James Center Parking Garage at 1051 E Cary St and the SP+ Parking Garage at 601 E Marshall St can keep your rental car safe when you don’t need to use it.

• What is the most popular rental car from Dollar in Richmond?

  Small rental cars (Chrysler Pacifica or similar) are the most frequently booked rental car types from Dollar in Richmond.

• How many car rental locations does Dollar have in Richmond?

  Dollar has 3 rental locations in Richmond. Take a look at our Dollar rental location map to find the best rental cars near you.

• Does Dollar have a car rental location at the airport: Byrd Intl airport (RIC)?

  Yes

• Does Dollar offer shuttle or airport pick-up services from Byrd Intl airport (RIC)?

  Yes

Reviews for Dollar in Richmond

Recent reviews

Traveler rating

Wonderful

4

Very good

2

Good

0

Okay

2

Fair

0

Mediocre

0

Poor

7

8.0

Check in was fast. Choosing car was easy just had to go to the carport.Reviewed Jun 24 2026

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10.0

My original reservation was at RIC. The female Ms. Black wasn’t welcoming nor friendly. Ms. Black which was her first name first asked for confirmation number, license, and credit card. When I asked her to be sure I was told that’s what I wanted her to ask me! She then started, drivers license, and credit card. I pulled out the card I used to made the reservation with also handed my license. I was then informed that Dollar doesn’t rent vehicles to in state customers using a debit card (attach to bank). I politely took my things my husband wheeled me back to our car. Sad, and confused based on verbiage I read on Dollars website. Decided to take a chance to visit another location. This location was on broad street in Henrico, Va. The store was closing the manager Marie came out to see if she could help us. Since store was literally closing she asked which car would I need? I pointed to the closest car considering I’m sad because our trip is not going as planned. Maria may have seen the sadness in my eyes. She then said don’t worry I’ll have the vehicle ready as soon as they opened. She also took down my reservation number so she could make sure things went smoothly in the morning. We returned bright, and early Saturday morning, to Maria’s word everything was ready! Due to myself using my bank debit card the system required a credit check. Just a suggestion, not everyone likes to use credit cards. I am a firm believer if I don’t have it to spend I don’t buy. Especially with working for a large financial institution for the last twenty one years. This is also the company who works with organizations such as Hertz, Dollar to provide corporate discount services. Possibly if being required to leave a $500.00 deposit when using bank debit card, the option for credit check should be second suggestion or if person may be a liability. Overall Maria helped turn this negative, humiliating experience around! I am truly grateful for the level of service, and professionalism that she provided. Appreciated she was the one to take accountability for the actions even though she didn’t cause this. Her ability to resolve the situation was truly appreciated. Because of Maria showing me that I mattered, she who represents Dollar showed she truly wanted my business. Kudos once again to Maria! I pray she’s considered fior any increases available to show appreciation for all she does as an employee of Dollar. Warm Regards,Reviewed Jul 7 2025

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10.0

All good!Reviewed May 12 2025

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6.0

There was no one at the airport counter, and a sign for dollar that was misleading. The actual rental location was a booth in the rental garage outside in the twenty degree weather. There was only one person working the holiday weekend and the process took over an hourReviewed Jan 1 2025

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2.0

No car available despite a reservation through kayak. Be careful!Reviewed Oct 24 2024

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4.0

Car stinked of tobacco. Returned the car early and was assured I would receive an adjustment in my account, it has been over 2 weeks and still nothing. Do not recommend.Reviewed Mar 13 2024

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