Book Dollar car rentals in Richmond

Reviews for Dollar in Richmond

Recent reviews

Traveler rating

Excellent

20

Good

11

Okay

13

Mediocre

12

Poor

0

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car was cleangreat price

get the cargreat experience

car i reservedgreat value

rented the carnever rent

friendly staffpick up and drop

customer service

2.0

Cons:Office was not open until noon. Was not made aware of this. Could not wait around 3e+ hrs., so rented from Alamo.Reviewed Jun 7 2018

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10.0

Quick and easyPros:Ease of getting in and out the door while in ricReviewed Aug 12 2016

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5.2

Cons:Counter person failed to offer us an Easypass, and we did not know to ask, making navigating toll roads a hassle that it need not have been.Reviewed Nov 14 2016

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6.0

Oldish car, not want I ordered, and slow servicePros:The car was clean, supervisor who covered the counter was friendlyCons:Long line at the counter. Waited again for the car. Car was an "upgrade" SUV because they didn't have small sedan I wanted, but wanted a small car for parking and mileage. Car was relatively high mileage, needed a tune up.Reviewed Oct 22 2017

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10.0

Cons:There was no one there to speak with. Just dropped the keys in. If I would have had a problem, then what??Reviewed Oct 10 2017

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5.2

Bad signage at Richmond airportPros:Onsite dropoffCons:No one readily available. Hertz combined with Dollar, so the dropoff point is incorrectly shown overhead.Reviewed Nov 11 2017

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10.0

Pros:The serviceCons:NaReviewed Dec 23 2015

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8.0

Pros:Gas Mileage, XM Radio, Brakes, Trunk Space, and Heated SeatsCons:N/AReviewed Dec 28 2015

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5.2

Horrible customer servicePros:The car was clean.Cons:The customer service was horrible, both outside at the booth and inside at the terminal the staff had horrible attitudes. When I went to return my vehicle, there was no one at the outside booth and a very long line of people who didn't know what to do and we're waiting on service. I had to walk all the way back in to the terminal which was a very long walk just to return my keys and have the girl at the counter have an attitude. She then tried to tell me I had to have a gas receipt to return the vehicle which I was never told, nor was it anywhere on my paperwork. We then had to argue about that. Then, they held more money out of my account then the cost of the rental car which I was never told was going to happen. We were never told we had to go inside to get the car first and then go back out to the booth which was created more hassle for myself. Overall, the car was ok, but everything else was horrible and I will not be recommending them to anyone else. Go with a bigger brand name.Reviewed Aug 15 2016

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4.0

Cons:Booked it with a different return location than pick-up. They said that would be additional. When returning they gave me the address of the drop off location. They assumed I was in Arlington, I was in Alexandria. They need to clarify this location as the same address exists in both cities. Got a much smaller car than I had reserved. Will not use again. Way to expensive for what you get.Reviewed Oct 21 2016

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9.2

Pros:It was a nice car, I liked the model because of the features. Great on gas.Cons:I’m tall and picked the wrong car. So low to the ground that I had to twist and turn to get in and out.Reviewed Dec 15 2019

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3.6

Old dirty car with a broken key fobPros:The car was a Mazda 2 which is generally a good, reliable automobile. However it had some mileage on it at 47000+ molesReviewed Dec 17 2015

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• 6.2 /10Avis Car Rentals at Richmond
• 7.7 /10National Car Rentals at Richmond
• 6.8 /10Payless Car Rentals at Richmond
• 6.4 /10Budget Car Rentals at Richmond
• 6.3 /10Hertz Car Rentals at Richmond
• 7.0 /10Thrifty Car Rentals at Richmond
• 7.1 /10Alamo Car Rentals at Richmond
• 6.9 /10Enterprise Car Rentals at Richmond

• Has the Dollar rental car policy in Richmond changed because of Coronavirus (COVID-19)?

  As the situation changes with coronavirus (COVID-19) Dollar will continually update its policies accordingly. Please contact Dollar directly for the latest information. You can find up-to-date information on the coronavirus response of Dollar here: Coronavirus (COVID-19) update from Dollar

• How much does it cost to rent a car from Dollar in Richmond?

  On average a rental car from Dollar in Richmond costs $45 per day.

• What is the most popular rental car from Dollar in Richmond?

  Intermediate (Hyundai Elantra or similar) is the most frequently booked rental car type from Dollar in Richmond.

• How many car rental locations does Dollar have in Richmond?

  Dollar has 1 rental location in Richmond. Take a look at our Dollar rental location map to find the best rental cars near you.

• Does Dollar have a car rental location at the airport: Byrd Intl airport (RIC)?

  Yes

• Does Dollar offer shuttle or airport pick-up services from Byrd Intl airport (RIC)?

  Yes