Guest Reviews
Overall Rating
8.0
Excellent
Based on 894 reviews
Cleanliness
8.4
Comfort
8.8
Pickup/Dropoff
8.6
Value for money
8.7
National car rental prices in Richmond
| Mini | $27/day | |
| Van | $53/day | |
| Commercial | $396/day |
Pros
"Car was clean and great."
(in 23 reviews)
"Very nice customer service ."
(in 38 reviews)
"Very nice and clean car."
(in 44 reviews)
Cons
"Car promised, no cars available!!!"
(in 15 reviews)
"The rental price does not include mandatory insurance."
(in 9 reviews)
"With a credit card retention of 1500.00."
(in 11 reviews)
Recent Reviews
- All reviews
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- Negative
Find reviews that mention:
customer service
credit card
pick up and drop
car was clean
car available
great car
great service
car was great
great experience
friendly staff
car insurance
great price
drop off the car
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10.0
Pros: Staff were extremely helpful and courteous.
Cons: No improvement necessary.
review from
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9.2
Pros: Staff was great! I've rented cars in several locations recently and they were the best. Car was nice, but there was some stuff (hair clips, a lighter and a bottle of clear fluid) left in the car.
Cons: The Easy Pass could have stuck to the windscreen better. It feel off while driving several times and left me feeling around for it because I needed it.
review from
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10.0
Top notch
Pros: Nice vehicle, nice rate, nice service
Cons: All went well
review from
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9.2
Insurance surprise
Cons: When we picked up the car and declined additional insurance we were told how their insurance policy is different than any other company. If an accident occurs they will not file a claim with our insurance, come after us directly, we pay for every day car is in shop...very threatening. We proceeded with the rental but will never rent from them again.
review from
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10.0
Great Customer Service
Pros: I had change in plans and they modified my reservation over the phone. No questions asked.
review from
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4.4
Car Not Available
Pros: Got "upgraded" for free
Cons: I reserved a small car because I was going to drive 3 hours from Richmond, VA to Raleigh, NC. When I picked up the car all they had left was a Suburban. Not the end of the world, I can still drive the big truck, but made parking next to impossible, and cost me at least double to pay for the gas used on my 3 hour drive.
review from
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10.0
Very good service. Emerald club is the way to go.
Pros: The service and the car.
Cons: No negatives.
review from
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10.0
Pros: Staff were extremely helpful and courteous.
Cons: No improvement necessary.
review from
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9.2
Pros: Staff was great! I've rented cars in several locations recently and they were the best. Car was nice, but there was some stuff (hair clips, a lighter and a bottle of clear fluid) left in the car.
Cons: The Easy Pass could have stuck to the windscreen better. It feel off while driving several times and left me feeling around for it because I needed it.
review from
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10.0
Top notch
Pros: Nice vehicle, nice rate, nice service
Cons: All went well
review from
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9.2
Insurance surprise
Cons: When we picked up the car and declined additional insurance we were told how their insurance policy is different than any other company. If an accident occurs they will not file a claim with our insurance, come after us directly, we pay for every day car is in shop...very threatening. We proceeded with the rental but will never rent from them again.
review from
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10.0
Great Customer Service
Pros: I had change in plans and they modified my reservation over the phone. No questions asked.
review from
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10.0
Very good service. Emerald club is the way to go.
Pros: The service and the car.
Cons: No negatives.
review from
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Where can I find National car rentals in Richmond?
1 Richard E Byrd Terminal Dr, National car rentals
Address
1 Richard E Byrd Terminal DrPhone
+1 844 370 8284Top Tips For Renting a Car from National in Richmond
- 25% of our users found rental cars from National in Richmond for $42 or less
- Book your rental car from Richmond in National at least 1 day before your trip in order to get a below-average price
- Premium rental cars from National in Richmond are around 44% cheaper than other car types, on average
FAQs About Renting a Car From National in Richmond
How much does it cost to rent a car from National in Richmond?
On average a rental car from National in Richmond costs $74 per day.
What is the most popular rental car from National in Richmond?
Intermediate (Ford Escape or similar) is the most frequently booked rental car type from National in Richmond.
How many car rental locations does National have in Richmond?
National has 1 rental location in Richmond. Take a look at our National rental location map to find the best rental cars near you.
Does National have a car rental location at the airport: Byrd Intl Airport (RIC)?
Yes
Does National offer shuttle or airport pick-up services from Byrd Intl Airport (RIC)?
Yes
