Book National car rentals in Richmond

Reviews for National in Richmond

Recent reviews

Traveler rating

Excellent

4

Good

1

Okay

0

Mediocre

1

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car availablestaff was helpful

car was greatgreat service

pick up the carpick up and drop

6.0

Pros:Easy drop offCons:Reservation wasn't available when I picked up the car, I had to wait an hour.Reviewed Jul 21 2020

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10.0

Pros:Car was nice and comfortableReviewed Aug 20 2020

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2.0

Cons:It needs to be more clear that a person's bank card with Visa logo and chip, will not be accepted to rent a car.Reviewed Dec 31 2019

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9.2

Insurance surpriseCons:When we picked up the car and declined additional insurance we were told how their insurance policy is different than any other company. If an accident occurs they will not file a claim with our insurance, come after us directly, we pay for every day car is in shop...very threatening. We proceeded with the rental but will never rent from them again.Reviewed Oct 22 2017

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10.0

Very good service. Emerald club is the way to go.Pros:The service and the car.Cons:No negatives.Reviewed Jul 26 2016

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9.2

Pros:Staff was great! I've rented cars in several locations recently and they were the best. Car was nice, but there was some stuff (hair clips, a lighter and a bottle of clear fluid) left in the car.Cons:The Easy Pass could have stuck to the windscreen better. It feel off while driving several times and left me feeling around for it because I needed it.Reviewed Feb 27 2019

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10.0

Great Customer ServicePros:I had change in plans and they modified my reservation over the phone. No questions asked.Reviewed May 24 2017

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10.0

Pros:Staff were extremely helpful and courteous.Cons:No improvement necessary.Reviewed Mar 26 2019

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10.0

Top notchPros:Nice vehicle, nice rate, nice serviceCons:All went wellReviewed Oct 29 2018

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4.4

Car Not AvailablePros:Got "upgraded" for freeCons:I reserved a small car because I was going to drive 3 hours from Richmond, VA to Raleigh, NC. When I picked up the car all they had left was a Suburban. Not the end of the world, I can still drive the big truck, but made parking next to impossible, and cost me at least double to pay for the gas used on my 3 hour drive.Reviewed Mar 20 2017

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• Has the National rental car policy in Richmond changed because of Coronavirus (COVID-19)?

  As the situation changes with coronavirus (COVID-19) National will continually update its policies accordingly. Please contact National directly for the latest information. You can find up-to-date information on the coronavirus response of National here: Coronavirus (COVID-19) update from National

• How much does it cost to rent a car from National in Richmond?

  On average a rental car from National in Richmond costs $66 per day.

• What is the most popular rental car from National in Richmond?

  Intermediate (Hyundai Elantra or similar) is the most frequently booked rental car type from National in Richmond.

• How many car rental locations does National have in Richmond?

  National has 1 rental location in Richmond. Take a look at our National rental location map to find the best rental cars near you.

• Does National have a car rental location at the airport: Byrd Intl airport (RIC)?

  Yes

• Does National offer shuttle or airport pick-up services from Byrd Intl airport (RIC)?

  Yes