Kaneohe Car Rentals

Cons: Didn't like that the customer service rep located outside where you choose your car treated people like we were a bother to her. Then, when she insisted that a Fiat 500 was a compact SUV because it had a hatch that really irked me. It ended up being enough space to transport 5 people (but not luggage for everyone, glad we didn't need it to) but her attitude was crappy.

Cons: We were charged more than what had been suggested by you and had to buy their insurance even though we took insurance out with you. We also had selected gps when booking to be included in the price however when collecting the car they said that we hadn't and would have to pay for it. Overall not a rest experience.

Cons: Nothing. Liked it all.

Cons: The Attitude of the individual who sent us off with the car. Looked at me like I was an idiot when I asked a question about previous damage on the vehicle and got into a staring match or something. It's the only way I can describe it. I asked him a question and he just stared at me. I felt like I was in high school again. Bottom line the dude was incredibly unprofessional and is not helping leave a good impression on the facility. Additionally I drove the car for about 50 miles. The vehicle was a fiat and had 7/8ths of a tank remaining. I was then charged for 3-4 gallons of gas. I highly doubt that the fiat has 24 or 32 gallon tank. If you are going to charge a higher premium for the fuel at the station then charge the correct quantity

Cons: all the costs that are not disclosed up front. daily rental cost appears low, but be prepared for actual rental to be 3 times higher than your quoted because of overpriced insurance, fuel fee, and other hidden fees. I'll never rent from alamo again and I'll never trust ptices listed by kayak.

Cons: The car model was completely different to the one shown on the picture. The Thrifty sales person tried hard to sell an extra insurance. Extra driver was more than a third of car rental for a week.

Cons: We'd requested a convertible but the only one they had was a Jeep. It was fun but not secure. The back windows are just zipped in place and could easily have been unzipped.

Cons: When picking up the car, we had to wait over 30 minutes to occupy the vehicle after paying for it. The windshield wasn't totally clean inside. When signing for the car, the agent gave me the option of having them fill the fuel tank upon it's return at the going gas prices at a service station, which I accepted. She did NOT tell me that I would get charged for a full tank whether or not it was nearly full or empty.

Cons: The very LONG line to Pickup the car. I waited almost 1 hr to pick up the car! Way to long! Trin

Cons: Low on wiper fluid . Dropoff hard.to find

Cons: It's not Thrifty's fault but their location is off the airport and the streets in Oahu suck to navigate so it was difficult to drop the vehicle off.

Cons: Price increases over quote Sneaky upsells Made the return time much earlier than the time we had picked it up without telling us.

Cons: Car was dirty and smelly.

Cons: Sketchy sketchy car rental place with HORRIBLE customer service. Front desk girl is very unfriendly, just rude for no reason and gives no instructions whatsoever. Kayak should not allow this rental place as an option. I wish I'd have paid a few bucks more for a brand name car rental place so that I wouldn't have to stress out about this sketchy place. Horrible reviews on google.Com also.

Cons: Bad customer service

Cons: Car was 4 years old. Remote buttons on keys did not work.

Cons: Driver door power door lock inoperative. had to lock manually. Fine for me, but could have been bad if I had not noticed that the key fob only locked 3 of the 4 doors. Theft from rental cars can be a problem anyway, so why make it easy. They made a note of it when I returned the car, and assured me that it would be repaired.

Cons: No complaints.

Cons: Facilities were not the nicest - you are not paying for a big budget car rental company facility. It was disappointing that there was no shuttle back to the airport as we had to make an early flight and the office didn't open until 9 am. Be prepared to call a taxi if you are dropping off early - it worked out fine but it's an extra hassle and expense that it is good to be aware of.

Cons: This place is a used car lot that also rents cars. When I saw 'Economy Rent a Car' I thought it was the legit company you see ads for, but this place is actually 'A1 Economy Rent a Car' or something like that. I think they're banking on the fact that their name is similar so people think it's the car company we're expecting. The car was dirty and obviously no care was given to clean the inside either. There were still wrappers in the console from the last person and you could see that nothing had been wiped down. I would rather have spent my money with a good car rental company. It was disappointing. Rent from somewhere else. The car looked and felt old and used.

Cons: Pick up and drop off terrible inconvenience

Cons: we rented two minivans once we arrived they Weren't clean it took a long time to check put. The drive there was hot and smelly. Once we returned the vans we took a shuttle to the airport which was too crowded. Once we got to the airport The driver got upset because we weren't taking out money for tip. He started to mumble words that indicated that we were cheap. I was so busy getting my things and my two year old and when I heard him say that it made me even more upset. I hated this rental company. Wouldn't rent anything from them again!!!!!!

Cons: The price per day was very expensive compared to other rental company. Wish I did more research since the fee were very high.

Cons: So many choices and it takes so long to know which one is where, the shuttle picked us up at one place and then took us to one location, the second location came and picked us up so the luggage transfer was a bit of a pain. It listed a shuttle but this is not correct. The only shuttle service is to the main one on the airport, all others have to come and get you and transfer luggage, had I taken a car at the airport, it would have been almost double what I paid. Also when I arrived they did not have the car that I had reserved, they never do, but they will always upgrade you to a "better one" . My better one was a pick up, which was OK, but may not be for others. I was worried it would not get good mileage but it did. In the end all was well beyond the transfer of luggage, I had one very heavy one.

Cons: I made reservations for 4 days at $218. Got there at 1930, only to find out the non airport Enterprise closed at 1800 and the airport Enterprise would not honor the $218 price. Had to pay $350 for the same size car for the same 4 days.

Cons: We got on the Enterprise bus from the airport and were brought to the airport location (off premises as expected) though our car rental was at another location (one mile away). It took awhile to get picked up and receive our car but again, the customer service was so great it washed away this inconvenience!!

Cons: The image of the car when booking is a convertible chev 200 - clearly it is not this car on offer but it is misleading.

Cons: Finding the place my gps was horrible in Hawaii

Cons: Did not have the car I requested