Cons: Pick up was horrible. They gave me the car uncleaned and very dirty. The inside and outside was a mess. The tags on the car was out. Had to go back and switch the tag. Then when I got home there was a vacuum cleaner in the trunk.
Nov 10 2016
Pros: With no warning, we got this huge overcharge for renting this car, I will never again rent via Enterprise!!
Sep 17 2016
Pros: Good value, great staff
Oct 11 2016
Pros: From the counter to the return, everyone was very helpful and polite
Cons: Houston has many toll roads. Please make sure employees pass along that the EZ Tag activates after the first pass.
Cons: There was a very long wait to rent the car. I wont be renting again from Thrifty for a long time.
Nov 5 2015
Cons: Drop off at Dallas Love Field was bad. Took over half an hour to find the temporary Thrifty drop off location. At the shuttle everybody was complaining.
Nov 27 2016
Poor customer Service
Cons: Guy at the counter did not want to honor my deal that I had a email confirmation for and faught with me. Then asked me to never come to another counter again and sent me very far with kids and bags in the wrong direction to get my car.