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Rent a Subaru in Richmond

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Companies that offer Subaru car rentals in Richmond 
All ratings and reviews are collected from KAYAK users with a verified car rental booking. Learn how KAYAK collects reviews.

Avis

Best rated

Cleanliness

6.4

Comfort

6.3

Pick-up/Drop-off

5.8

Value for money

5.8

4 locations in Richmond

Show locations

Locations in Richmond

1 Richard E Byrd Terminal Dr

+1 804 222 7416

Monday06:30 - 23:59
Tuesday06:30 - 23:59
Wednesday06:30 - 23:59
Thursday06:30 - 23:59
Friday06:30 - 23:59
Saturday07:00 - 23:00
Sunday07:00 - 23:00
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4204 West Broad Street

+1 804 254 4146

Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:30 - 13:00
Sunday09:00 - 13:00
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7923 West Broad Street

+1 804 270 0888

Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:30 - 13:00
Sunday09:00 - 13:00
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8231 Midlothian Turnpike

+1 804 272 1476

Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:30 - 13:00
Sunday09:00 - 13:00
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Reviews

10.0 Wonderful

Anonymous, May 2024

Passenger van

KAYAK
The process to get the car was fast, easy. Customer service was very professional, friendly.

10.0 Wonderful

Anonymous, Jan 2024

Passenger van

KAYAK
The employees were very knowledgeable it was a good price and check in was a breeze

10.0 Wonderful

Anonymous, Jun 2021

KAYAK

Pros:

Dropping off was super easy.

Cons:

If the rep at the counter can go more into detail about policies, everything was explained very fast.

2.0 Poor

Anonymous, May 2021

KAYAK

Cons:

I arrived to pickup my car only to find none were available. The agents onsite were not customer service oriented. DId not offer suggestions or help with finding another rental agency. I did however go to the Avis rental agency at theRichmond Airport and they were very professional and accommodating.

7.6 Good

Anonymous, Jul 2020

KAYAK

Cons:

The pick up process. It took a while to get the rental. Then the rental I reserved was not even the rental I got.

2.0 Poor

Emmalyne, Apr 2020

KAYAK

Cons:

I was charged but rental car place was not open.

1 out of 12

Hertz

Cleanliness

6.8

Comfort

6.9

Pick-up/Drop-off

5.5

Value for money

5.7

2 locations in Richmond

Show locations

Locations in Richmond

1 Richard E Byrd Terminal Dr

+1 804 222 7228

Monday07:00 - 23:00
Tuesday07:00 - 23:00
Wednesday07:00 - 23:00
Thursday07:00 - 23:00
Friday07:00 - 23:00
Saturday07:00 - 23:00
Sunday07:00 - 23:00
View deals

8021 West Broad St

+1 804 270 3436

Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday09:00 - 13:00
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Reviews

8.0 Very good

Anonymous, Oct 2024

Compact SUV

KAYAK
Signage in airport for pickup poor

8.0 Very good

Anonymous, Sep 2024

Economy

KAYAK
Difficult locating pick up area.

2.0 Poor

Anonymous, Aug 2024

Intermediate

KAYAK
HERTZ IS THE ONLY CAR RENTAL PLACE AT THE AIRPORT THAT HAS A MILE LONG LINE. I HAD TO WAIT AN HOUR IN AN EXTREMELY HOT AND HUMID PARKING LOT FOR A CAR....EVEN THOUGH I HAD A RESERVATION. I WAITED ALL THAT TIME TO BE HANDED A CAR THAT DIDN'T FUNCTION PROPERLY (A TESLA THAT CUT OFF/SHUT DOWN SEVERAL TIMES WHILE DRIVING) AND WASN'T FULLY CHARGED WHEN I GOT THERE. THEY DON'T SEEM TO BE IN ANY RUSH AT ALL NOR DO THEY SEEM TO CARE/TAKE THEIR JOB SERIOUSLY. THE RETURN WAS QUICK AND EASY...BUT I KNEW THAT WAS TOO GOOD TO BE TRUE. I WAS CHARGED FOR TWO EXTRA DAYS BECAUSE THEY DIDN'T GET AROUND TO CHECKING IN THE CAR UNTIL THEY FELT LIKE IT. IT WAS SUCH A HASSLE DEALING WITH HERTZ TO GET THE MONEY BACK. WHEW CHIL THE GHETTO!!! NEVVVVEEEERRRRRRRRRRR AGAIN!!!

6.0 Okay

Lisa, Apr 2024

Compact

KAYAK
The usb port was not functioning so I couldn’t connect my phone to the screen to see navigation. I had to balance the phone on the dash or hold it the entire time which made for a very stressful driving experience. Also unclear instructions in the parking garage led me to choose an electric vehicle initially which I then had to return. Disappointed.

2.0 Poor

Anonymous, Apr 2024

Supplier choice

KAYAK
There’s was no Hertz at drop off. So, I had to go somewhere else and was still charged extra! Do not recommend

2.0 Poor

Anonymous, Nov 2022

KAYAK
Nothing. I will probably not use them in the future.

1 out of 13

Dollar

Cleanliness

6.5

Comfort

6.3

Pick-up/Drop-off

5.4

Value for money

6.0

2 locations in Richmond

Show locations

Locations in Richmond

1 Richard E Byrd Terminal Dr

+1 804 222 8751

Monday07:00 - 23:00
Tuesday07:00 - 23:00
Wednesday07:00 - 23:00
Thursday07:00 - 23:00
Friday07:00 - 23:00
Saturday07:00 - 23:00
Sunday07:00 - 23:00
View deals

8021 West Broad St

+1 804 270 3436

Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday09:00 - 13:00
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Reviews

2.0 Poor

Anonymous, Oct 2024

Supplier choice

KAYAK
No car available despite a reservation through kayak. Be careful!

4.0 Mediocre

Anonymous, Mar 2024

Standard

KAYAK
Car stinked of tobacco. Returned the car early and was assured I would receive an adjustment in my account, it has been over 2 weeks and still nothing. Do not recommend.

2.0 Poor

Anonymous, May 2021

KAYAK

Pros:

Dollar had no one at their counter. After a scavenger hunt from location to location we ended up at hertz where system was down for 45 minutes as we waited

Cons:

Service terrible and price was outrageous. We will let everyone we can know what a bad experience we had

2.0 Poor

Anonymous, Apr 2021

KAYAK

Pros:

nothing....

Cons:

pickup, one person working on a Saturday.....waited forever. Didn't get the right size SUV

10.0 Wonderful

Anonymous, Apr 2021

KAYAK

Pros:

Drop off was very easy. The Explorer was super comfortable and easy to drive.

Cons:

Inside of car was not cleaned very well at all. Fold down seats were full of dog hair. Between the seats was a nasty baby pacifier. So discusting !!!

6.0 Okay

Anonymous, Feb 2021

KAYAK

Pros:

The staff made it easy. The car was perfect size.

Cons:

It smelled of cigarettes really bad. And then I also smelled like them. I would have swapped but it was the only suv they had 😫

1 out of 13

Alamo

Cleanliness

6.4

Comfort

6.4

Pick-up/Drop-off

5.9

Value for money

5.9

One location in Richmond

Show locations

Locations in Richmond

1 Richard E Byrd Terminal Dr

+1 844 370 8283

Monday00:00 - 01:0006:00 - 23:59
Tuesday06:00 - 23:5900:00 - 01:00
Wednesday00:00 - 01:0006:00 - 23:59
Thursday06:00 - 23:5900:00 - 01:00
Friday06:00 - 23:5900:00 - 01:00
Saturday07:00 - 23:00
Sunday07:00 - 23:0000:00 - 01:00
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Reviews

2.0 Poor

Anonymous, May 2024

Luxury

KAYAK
I reserves a select luxury vehicle for a prom event and I didn’t get that vehicle or any luxury vehicle! Extremely upset

10.0 Wonderful

Anonymous, Nov 2023

Intermediate SUV

KAYAK
The staff at Alamo were very friendly and helpful! They showed me multiple options for my rental vehicle. The return process was also super-easy.

6.0 Okay

Tom, Nov 2023

Pickup truck

KAYAK
The driver's seat (cloth) stunk, and made my clothes stink. This should have been caught before renting out.

2.0 Poor

selene, May 2021

KAYAK

Pros:

Nothing, we got in at midnight and just wanted to go to our hotel but all the staff at the airport had already left and locked us in the parking garage. We were left stranded in a town we didn't know well and had to scramble for a late-night uber (of which there were almost none).

Cons:

Someone could've been there to let us out so we could go safely to our hotel

2.0 Poor

Anonymous, Apr 2021

KAYAK

Pros:

Nothing.

Cons:

Alamo cancelled my reservation. I received a voice message on my phone when I was making my connection at O'Hare. When I arrived at Richmond they did nothing to help. I called the Alamo Customer Service number - would be on hold waiting for over 20 minutes each time I called. The only way you could get someone to answer a call was to choose the "Make a Reservation" option. Appears like the only time they would answer the phone is when they think they were going to get money. I had 4 different times when someone said they would call me back with some information. No one ever called me back. The manager at the Richmond Alamo counter provided me with no options. I had to press them to get information about being compensated for my Uber charges. I tried to get a car the next day and they still didn't have any available. With today's technology there is no excuses on why they could not have contingency plans in place to ensure they have enough cars based on the number of reservations they have booked. I will never rent another car from Alamo or Enterprise again. In Richmond they had 15 to 20 SUV's in the garage, when I asked about them then said that they were reserved. If my reservations got cancelled because I booked through Kayak and had a lower rate I will need to rethink about using Kayak. Having no car for the 3 days made it very difficult doing business and also on my client you had to chauffer me around the entire time. Alamo definitely demonstrated to me that they don't care about my business.

10.0 Wonderful

Anonymous, Jan 2021

KAYAK

Pros:

Nice to be received with a smile. The line in Richmond was backed up about 12 deep. Team of 2 handled it well.

Cons:

All good collaboration during this difficult time was super.

1 out of 8

National

8.2

Cleanliness

8.5

Comfort

8.8

Pick-up/Drop-off

7.4

Value for money

8.2

One location in Richmond

Show locations

Locations in Richmond

1 Richard E Byrd Terminal Dr

+1 844 370 8284

Monday00:00 - 01:0006:00 - 23:59
Tuesday00:00 - 01:0006:00 - 23:59
Wednesday06:00 - 23:5900:00 - 01:00
Thursday00:00 - 01:0006:00 - 23:59
Friday00:00 - 01:0006:00 - 23:59
Saturday07:00 - 23:00
Sunday07:00 - 23:00
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Reviews

10.0 Wonderful

Jerry, Oct 2023

Luxury

KAYAK
Painless pickup and drop off.

10.0 Wonderful

Anonymous, Aug 2020

KAYAK

Pros:

Car was nice and comfortable

6.0 Okay

Anonymous, Jul 2020

KAYAK

Pros:

Easy drop off

Cons:

Reservation wasn't available when I picked up the car, I had to wait an hour.

2.0 Poor

Anonymous, Dec 2019

KAYAK

Cons:

It needs to be more clear that a person's bank card with Visa logo and chip, will not be accepted to rent a car.

1 out of 2

Thrifty

8.0

Very good

Cleanliness

8.2

Comfort

8.3

Pick-up/Drop-off

7.5

Value for money

8.2

One location in Richmond

Show locations

Locations in Richmond

8021 West Broad St

+1 804 270 3436

Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday09:00 - 13:00
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No reviews available

182 travelers who rented a car in Richmond gave the car agency they used an average rating of 6.0

Everything you need to know for your Subaru rental in Richmond