Richmond 12 Passenger Van Rental
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Cheap 12 passenger van rentals in Richmond
Find the latest 12 passenger van, minivan and minibus deals in RichmondRichmond 12 passenger van rental reviews and directory All ratings and reviews are collected from KAYAK users with a verified car rental booking. Learn how KAYAK collects reviews.
Enterprise Rent-A-Car
7.6
Good
Read 36 reviewsCleanliness
7.3
Comfort
7.7
Pick-up/Drop-off
7.5
Value for money
7.2
10 locations in Richmond
Locations in Richmond
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Reviews
10.0 Wonderful
Anonymous, Oct 2024
Pickup truck
2.0 Poor
Jim, Oct 2024
Luxury SUV
10.0 Wonderful
Marshall, Oct 2024
Full-size
2.0 Poor
CrAmy, Sep 2024
Minivan
10.0 Wonderful
Anonymous, Sep 2024
Full-size
8.0 Very good
Anonymous, Jul 2024
Premium SUV
Budget
6.1
Okay
Read 67 reviewsCleanliness
6.9
Comfort
7.2
Pick-up/Drop-off
6.1
Value for money
6.5
4 locations in Richmond
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Reviews
2.0 Poor
Thad, Oct 2024
Premium SUV
10.0 Wonderful
Richard, Aug 2024
Standard
2.0 Poor
Derek, Jun 2024
Passenger van
8.0 Very good
Anonymous, Jun 2024
Standard SUV
6.0 Okay
Robin P, May 2024
Full-size
2.0 Poor
Anonymous, May 2024
Pickup truck
Avis
5.9
Fair
Read 34 reviewsCleanliness
6.4
Comfort
6.3
Pick-up/Drop-off
5.8
Value for money
5.8
4 locations in Richmond
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Reviews
10.0 Wonderful
Anonymous, May 2024
Passenger van
10.0 Wonderful
Anonymous, Jan 2024
Passenger van
10.0 Wonderful
Anonymous, Jun 2021
Pros:
Dropping off was super easy.Cons:
If the rep at the counter can go more into detail about policies, everything was explained very fast.2.0 Poor
Anonymous, May 2021
Cons:
I arrived to pickup my car only to find none were available. The agents onsite were not customer service oriented. DId not offer suggestions or help with finding another rental agency. I did however go to the Avis rental agency at theRichmond Airport and they were very professional and accommodating.7.6 Good
Anonymous, Jul 2020
Cons:
The pick up process. It took a while to get the rental. Then the rental I reserved was not even the rental I got.2.0 Poor
Emmalyne, Apr 2020
Cons:
I was charged but rental car place was not open.Hertz
5.8
Fair
Read 38 reviewsCleanliness
6.8
Comfort
6.9
Pick-up/Drop-off
5.5
Value for money
5.7
4 locations in Richmond
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Reviews
8.0 Very good
Anonymous, Oct 2024
Compact SUV
8.0 Very good
Anonymous, Sep 2024
Economy
2.0 Poor
Anonymous, Aug 2024
Intermediate
6.0 Okay
Lisa, Apr 2024
Compact
2.0 Poor
Anonymous, Apr 2024
Supplier choice
2.0 Poor
Anonymous, Nov 2022
Dollar
5.7
Fair
Read 38 reviewsCleanliness
6.5
Comfort
6.3
Pick-up/Drop-off
5.4
Value for money
6.0
2 locations in Richmond
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Reviews
2.0 Poor
Anonymous, Oct 2024
Supplier choice
4.0 Mediocre
Anonymous, Mar 2024
Standard
2.0 Poor
Anonymous, May 2021
Pros:
Dollar had no one at their counter. After a scavenger hunt from location to location we ended up at hertz where system was down for 45 minutes as we waitedCons:
Service terrible and price was outrageous. We will let everyone we can know what a bad experience we had2.0 Poor
Anonymous, Apr 2021
Pros:
nothing....Cons:
pickup, one person working on a Saturday.....waited forever. Didn't get the right size SUV10.0 Wonderful
Anonymous, Apr 2021
Pros:
Drop off was very easy. The Explorer was super comfortable and easy to drive.Cons:
Inside of car was not cleaned very well at all. Fold down seats were full of dog hair. Between the seats was a nasty baby pacifier. So discusting !!!6.0 Okay
Anonymous, Feb 2021
Pros:
The staff made it easy. The car was perfect size.Cons:
It smelled of cigarettes really bad. And then I also smelled like them. I would have swapped but it was the only suv they had 😫Alamo
5.7
Fair
Read 24 reviewsCleanliness
6.4
Comfort
6.4
Pick-up/Drop-off
5.9
Value for money
5.9
One location in Richmond
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Reviews
2.0 Poor
Anonymous, May 2024
Luxury
10.0 Wonderful
Anonymous, Nov 2023
Intermediate SUV
6.0 Okay
Tom, Nov 2023
Pickup truck
2.0 Poor
selene, May 2021
Pros:
Nothing, we got in at midnight and just wanted to go to our hotel but all the staff at the airport had already left and locked us in the parking garage. We were left stranded in a town we didn't know well and had to scramble for a late-night uber (of which there were almost none).Cons:
Someone could've been there to let us out so we could go safely to our hotel2.0 Poor
Anonymous, Apr 2021
Pros:
Nothing.Cons:
Alamo cancelled my reservation. I received a voice message on my phone when I was making my connection at O'Hare. When I arrived at Richmond they did nothing to help. I called the Alamo Customer Service number - would be on hold waiting for over 20 minutes each time I called. The only way you could get someone to answer a call was to choose the "Make a Reservation" option. Appears like the only time they would answer the phone is when they think they were going to get money. I had 4 different times when someone said they would call me back with some information. No one ever called me back. The manager at the Richmond Alamo counter provided me with no options. I had to press them to get information about being compensated for my Uber charges. I tried to get a car the next day and they still didn't have any available. With today's technology there is no excuses on why they could not have contingency plans in place to ensure they have enough cars based on the number of reservations they have booked. I will never rent another car from Alamo or Enterprise again. In Richmond they had 15 to 20 SUV's in the garage, when I asked about them then said that they were reserved. If my reservations got cancelled because I booked through Kayak and had a lower rate I will need to rethink about using Kayak. Having no car for the 3 days made it very difficult doing business and also on my client you had to chauffer me around the entire time. Alamo definitely demonstrated to me that they don't care about my business.10.0 Wonderful
Anonymous, Jan 2021
Pros:
Nice to be received with a smile. The line in Richmond was backed up about 12 deep. Team of 2 handled it well.Cons:
All good collaboration during this difficult time was super.One location in Richmond
Locations in Richmond
1 Richard E Byrd Terminal Dr
+1 844 370 8284
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10.0 Wonderful
Jerry, Oct 2023
Luxury
10.0 Wonderful
Anonymous, Aug 2020
Pros:
Car was nice and comfortable6.0 Okay
Anonymous, Jul 2020
Pros:
Easy drop offCons:
Reservation wasn't available when I picked up the car, I had to wait an hour.2.0 Poor
Anonymous, Dec 2019
Cons:
It needs to be more clear that a person's bank card with Visa logo and chip, will not be accepted to rent a car.2 locations in Richmond
Locations in Richmond
1 Richard E Byrd Terminal Dr
+1 804 222 8751
8021 West Broad St
+1 804 270 3436
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Reviews
8.0 Very good
Anonymous, Feb 2020
Pros:
Staff was efficient and friendly, unusual for a car rental desk10.0 Wonderful
Anonymous, Jan 2020
Pros:
VERY friendly and super-helpful !! The lady at the drop off area was the best!4.8 Mediocre
Anonymous, Jan 2020
Pros:
Drop off was easyCons:
Thrifty service agent was unpleasant like she hated every minute of dealing with customers and I could have done without that. Was directed to another car rental place in the rental car area (I can't remember which kiosk, Avis maybe?) but then the envelope they used was Dollar, very confusing. No car was ready even though it didn't seem busy. We stood around for 30 minutes!!! Finally they brought us the car, which I found out was a 7 passenger SUV "recreational style" while I thought I had rented a full size SUV. I was told you can't rent a full size SUV on Thrifty.com. Such a bummer but we made due. There was melted candy below the window in the 3rd row seat on the left. Disgusting. How did they not see it? Never again with Thrifty!!10.0 Wonderful
Anonymous, Dec 2019
Cons:
This experience was great! Thirty is much better than Budget! Will never do business with Budget again! Sweet employees at Thrifty ad very helpful!6.8 Okay
Anonymous, Dec 2019
Cons:
Price8.0 Very good
Alicia, Nov 2019
Cons:
Depending on the time of day you land, one person might be managing 2-3 different rental desks (as has twice been my experience). The first vehicle I was given on this particular trip (a Jeep Cherokee) reeked of cigarette smoke and was not in great shape inside or out.One location in Richmond
Locations in Richmond
1 Richard E Byrd Terminal Dr
+1 804 226 8153
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Reviews
6.0 Okay
Jorge, Jan 2024
Full-size
7.9 Good
Anonymous, Jul 2021
6.0 Okay
Anonymous, Feb 2021
Cons:
A car available at the reserved time.10.0 Wonderful
Anonymous, Aug 2020
Pros:
Fun car. Great experience and easy processCons:
Nothing2.0 Poor
Joshua, Nov 2019
Pros:
They were closed, like out of business.Cons:
Using a company that was in business.One location in Richmond
Locations in Richmond
1 Richard E Byrd Terminal Dr
+1 804 226 3000
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10.0 Wonderful
Susan, May 2021
Pros:
The staff was amazing! When we learned it was not at the airport we were concerned, however, we should not have been. A quick call (when we landed early) and moments later someone was there to pick us up. The driver was incredibly personable and professional. Arrived at the office and our car was "spiffed" up and ready to go. The staff could not have been better or more efficient. I would definitely use this service in Richmond again!Cons:
We had an excellent experience. When we returned the car, someone drove us to the airport in the same car that was packed up. Super happy!2.0 Poor
Anonymous, Dec 2020
Pros:
NoCons:
Not using them4.0 Mediocre
Anonymous, Oct 2020
Cons:
You could have answered the phone, brought me to rental center, and given me a car. I was never even able to connect with a person or receive a car. I had to uber.10.0 Wonderful
Anonymous, Sep 2020
Pros:
The staff was very friendly and accommodating to me, feel like they are way better than other companies here.Cons:
Nothing!4.0 Mediocre
Luanne, Sep 2020
Pros:
Will never use this company again. And the fact that you allow them to post on your site is reprehensible. I had nothing but issues to start with they moved during the night (their words) before I picked up and they had not left a forwarding address until I called. It appears they are at the airport but they are not which adds to issues. I blew a tire on the way to my destination and they were no help. I called the car manufacturer to get a tow and paid for the tire replacement myself. There is also large scratch on vehicle which I am sure will be an issue. I have already turned over to my insurance company to handle. Clearly something hit the car and caused tire to blow. ABSOLUTELY NO HELP WHATSOEVER. SHADY COMPANY. DO NOT USE UNDER ANY CIRCUMSTANCES.Cons:
NO SUPPORT. SOMETHING ISN'T RIGHT WITH THIS PLACE. NOT SURE WHAT IT IS BUT IT'S NOT WORTH YOUR MONEY OR TIME. DO NOT RENT FROM THEM. NEVER AGAIN. CAR WAS ACTUALLY NICE AND NISSAN WAS WAY BIGGER HELP WITH TIRE ISSUE THAN ACTUAL RENTAL COMPANY. INEPT AT BEST.One location in Richmond
Locations in Richmond
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2 locations in Richmond
Locations in Richmond
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One location in Richmond
Locations in Richmond
5381 Glen Alden Dr
+1 804 370 4520
Filters
No reviews available
One location in Richmond
Locations in Richmond
8410 West Broad Street
+1 804 308 2624
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No reviews available
One location in Richmond
Locations in Richmond
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FAQs about renting a 12 passenger van in Richmond
What other types of van can I rent in Richmond?
Along with a 12 passenger van, rental companies in Richmond offer 6 passenger vans and 7 passenger vans.
Everything you need to know for your 12 passenger van rental in Richmond
Car rental at airports serving Richmond
Richmond 12 Passenger Van Rental Information
| Pick-up location | Richmond |
|---|---|
| Car types | Van, Minivan |
| Rental locations | 36 |
| Airport locations | 14 |