Reviews for Alamo in St. Louis
- All reviews 100%
May 17 2017
Alamo had no cars when I landed at 12:30 am, and I had already paid
Pros: nothing other then I am hoping the refund process is easy
Cons: the fact that I didn't get a car that I paid for
Apr 16 2017
It fit the need!
Pros: Nice sized SUV (Ford Escape) given I was hauling my 1-year-old around along with several others. The experience with Alamo was very nice as they got me in and out quickly which I cannot say enough positive things about given I was lugging a baby, car seat, pack n' play, backpack, and diaper bag all by myself.
Cons: Nothing really. GPS built-in would have been nice but my smartphone wedged near the dash did the trick.
Mar 21 2017
Really bad customer service at the front desk
Pros: Pick up and drop off were really quick.
Cons: The lady at front desk provided a really bad customer service. She had earphone on one side while talking with me. She really did not want to work at all. I have never confronted this level of bad customer service.
Mar 20 2017
Easy check-out and check-in
Pros: Prompt service and friendly van drivers to and from STL to Alamo lot. I reserved a "mystery" car at a good price and got a mini Chevy SUV. Not the most comfortable ride, but overall nicer than expected.
Cons: No driver's manual included in the car.