Reviews for Budget in St. Louis
- All reviews 100%
Oct 21 2016
Pros: Car was dirty at pickup
Cons: They gave me $50 off to compensate for the dirty car.
Oct 15 2016
never again if I have a Choice
Cons: I rented the vehicle through Kayak and printed the confirmation email. However when I got to budget to pickup my vehicle, they had it noted for completely different dates and would not honor my Kayak rental. I ended up paying twice as much as what I had budgeted. The car was not clean inside or out, and the Bluetooth stereo would not sync for hands free operation. If I have a choice in the future, I will not rent from budget again.
Oct 11 2016
Make sure you're booking the right location for yo
Pros: Car was comfortable and clean.Staff was friendly, though very overwhelmed by the demand. They handled it well, in spite of one lady very upset she was being asked to wait for a short time.
Cons: Kayak suggested I rent a car in addition to booking my flight - and i said "sure!" but the location they gave me turned out to be about 20 minuted from the airport with no way to get there. That was a bit annoying since i didn't know the area and didn't know it was the location without a shuttle.
Oct 10 2016
Kayak sent me to an off airport rental office
Pros: When we caught the airport shuttle to Budget, we were informed that Kayak had reserved a car for us at a location far away from the airport and that we would have to spend almost twice as much to rent at the airport location as a "walk up". Our option was to call a cab both ways to get to the correct location or pay the added amount.
Cons: Wrong location for the Kayak reservation. What a mess!!!!