Reviews for Dollar in Dallas
- All reviews 100%
Dec 4 2016
Pros: The staff was helpful and courteous. I liked being able to pick the car I wanted to drive from what was available. That is why I used Dollar this trip because I was able to choose my car on a previous trip.
Cons: I had to wait a few minutes longer than expected. However, the staff was giving the problem customers the same service I expected to get so I overlooked the wait. Maybe knowing when folks are coming based on incoming flight info and scheduled rentals could help schedule extra staff a little better. As a point of reference I'd rate this issue a 7 on a scale of 10 so not huge, but important..
Dec 4 2016
Pros: Easy pickup, clean nice, new car. Quick easy drop off.
Cons: HIdden cost on delivery of car, idiots in line at pick up that took 20 minutes to check in when it only takes 60 seconds.
Nov 27 2016
Cons: The size of the SUV was small with little trunk space. I might have been better off in a luxury car.
Nov 26 2016
Wonderful customer service!
Pros: Made reservation at wrong airport, Dallas Love Field. The representative, Kimberley took care of me we no problem. She honored my original reservation. One happy customer!
Cons: The first representative I spoke to, don't recall his name. Tried to charge me $150 more than my original reservation. So I got out of line and tried finding a coupon or something then got back in line and was a satisfied customer thanks to Kimberly.