Book Dollar car rentals in Denver

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Reviews for Dollar in Denver

  • All reviews 100%
5.1/10 Okay
Based on 17 reviews
  • 3.5
  • 4.5
  • 3.3
  • 3.3

Recent reviews

Most recent
    2.0 Poor
    Sep 25 2016
    Listen to all the other reviews or you will pay BI
    Pros: Nothing at all. This place deserves their 1 star rating because they suck.
    Cons: Everything, rude staff, liars, thiefs, scammers. Got ripped off because that's how this company works.
    2.0 Poor
    Sep 16 2016
    I will never use Dollar again
    Pros: Nothing.
    Cons: I had to reroute my flight due to American Airlines being completely unreliable. I ended up flying into Denver instead of Colorado Springs. Due to my late arrival I had to rent a car in order to get to my car at the Colorado Springs airport. When I got to the building, there were four people in line in front of me (three of which were traveling together) and no attendant in sight. Finally the woman in the front of the line waved someone down and asked if there was anyone working. Miraculously, three attendants showed up. (I guess break time is more important than customer service). The gentleman who "helped" me clearly spoke English as a second language and made our communication incredibly difficult. I declined insurance because my personal insurance covers rentals and I declined the toll reader. The gentleman at the counter was very pushy about the insurance and toll reader, almost as if he got commission if I accepted, but I stayed firm and again declined both. I then asked if I could go straight to the airport in Colorado Springs to drop off the rental and pick up my own car so I would not have to pay the two day rental fee that Kayak was showing I was going to be charged when I made my reservation, but because of the language barrier was told to drop it off at noon the following day. After conducting my own research I found that the soonest I could drop the car off was 6 the following morning when they reopened because they do not have 24 hour drop off service at Colorado Springs airport. I was told my total and almost crapped my pants, but figured I was getting charged for two days and would sort it out at the Colorado Springs Dollar desk since this gentleman clearly was not understanding anything I had to say. He did not go over my contract with me, nothing about my contract showed up on the electronic signature panel when I told me to sign. Again, I was under the impression he followed my request for no insurance coverage and no toll reader, so I signed. I left the Denver airport at 11:30pm and returned the car at 6:00am the following morning. Which means I had the car for a total of 6 1/2 hours. I drove from Denver airport to my house to Colorado Springs airport. When I went to the counter at Colorado Springs to dispute my two day charge since I only had the car for 6 1/2 hours and the fact that I couldn't have turned it in the same day because they don't have 24 hour drop off, I was informed that I wasn't charged two days, but was charged the daily rate for one day, the drop off at a different location fee, extended insurance coverage fee and the toll box fee. I was livid! I was told there was nothing hey could do for me at that location since the rental and contracted were initiated at a different location and that I would have to contact the Denver office. My e-mailed receipt after I turned in the car said I paid $198.00 for the 6 1/2 hours I had the basic model Ford Fiesta, but my bank statement shows I have a $223 pending charge.
    7.2 Good
    Aug 31 2016
    Pros: Staff very pleasant. Quick return. Comfortable car.
    Cons: Upgrades were expensive. No plug in in back.
    4.0 Mediocre
    Aug 26 2016
    Cons: Waited a very long time for the shuttle to take folks to the rent cars. Other buses had come two to three times before Dollar came around. Tried to call the rental counter to inquire but no answer each time I called. Also, I'm pretty sure I paid for a mid size and they stuck me in a compact.

Where can I find Dollar car rentals in Denver?

23586 East 78th Ave, Dollar car rentals


23586 East 78th Ave


+1 866 434 2226
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