Book Fox car rentals in Denver

Cons: I made a reservation for a large SUV over a month in advance but they gave it away to someone else as an upgrade earlier that morning by accident, I was told. This was problematic because of the number of passengers I intended carry in the vehicle. The vehicle they provided me with was high-mileage (~50k), dirty, had visible body damage, and came complete a dash warning of low tire pressure in one of the tires. Not a fan. Pay more for a reasonable experience at another place.

Cons: Did not have the vehicle I reserved nor did they have any vehicles big enough for my party. Employees spoke poorly of their management. Small time/rinky dink company.

Cons: Long wait in line, even late at night. Didn't have the reserved vehicle. Then they did. It was grungy and still had pieces from a recent repair stuck to it. On the highway, unusual noise that gave me and spouse concern about the condition and safety of the vehicle. Went for a replacement vehicle the next day, which took an hour and a half, in the fast line. New vehicle assigned and keys handed over, but vehicle was actually unavailable. Someone finally just grabbed a vehicle sitting nearby and gave it to us. It was grungy as well, but not as bad and ultimately worked out okay. Computers were slow. Employees were either slow and unresponsive or slow and apologetic throughout. Felt bad for the apologetic ones. Felt like a company, or at least a branch, in the last throes of life. Me and Fox? NEVER again.

Cons: Long wait in line to get car, then waited another 30 minutes outside till car was available.

Cons: The cleanliness was not at all good and should be improved as quickly as possible. I rented couple of booster seats for my children and even those were dirty from previous use and I was feeling so bad to strap my children in those seats.

Cons: Long waits for the pickup van. Longer lines to pickup the car, even though the reservation was already made and I had already paid. I waited 90 minutes to get the car. The office was filled with angry customers. The staff was clueless and seemed stoned. They use aggressive sails tactics to "up sell" on insurance and a toll pass. The car was dirty and the "check engine" light was on at the time of pickup.

Cons: After catching the shuttle from the airport to the Fox Rental Center, I had to wait in line for 45 min to do the paperwork, and then another 45 in standing outside while they "finished" with my car in the wash bay. There were lots of others outside waiting too. The car itself had lots of scratches and the front grate was missing. I went back 2 days later to add my husband as a second driver after he flew in and had to wait another 45 min.

Cons: Tons of people working - 10 people in line & it took an hour and a half to get the car. :(

Cons: We wait more the 15 minutes for a shuttle pick-up When we arrived at FOX the line was long 15-20 people, but the other customers had been waiting for MORE THAN AN HOUR. I ran across the highway and rented a car from Hertz. I will now work to get my money back for this rental I will NEVER use FOX again.

Cons: Spent nearly half an hour waiting for the shuttle when we landed in Denver. Other people also waiting for Fox tried calling the customer service number, but were stuck on hold the whole time. Rather frustrating after a long flight and watching shuttles for other agencies (Hertz, Avis, Enterprise, Budget, Alamo, etc.) all drive by every few minutes in a constant rotation.

Cons: The car was old, scratched, dirty and the brakes needed work. The only thing worse was the service and the surly employees. After you wait for someone to check you in, you have to wait for the car - they do not have cars lined up and ready to go like every other rental company. I will never use Fox again.

Cons: 2 hours of waiting no cars left, feeling stranded, my son in a wheelchair , husband and myself wanting to go to bed. Only solution was to uber to our hotel and us calling up car rental places in the morning. Then the Linda noticed us and got us a car that just came in. Half an hour after waiting in line again we finally left. Got to our hotel almost 3 hours after landing r ridiculous leave me and my husband exhausted our whole trip. Also when returningredients the car No Signs saying where to park and the staff being rude in the fact they have to tell you where to go. + 45 mins to drop off with 1 car in front of us. Good thing I planed on being there or we would have missed our plane.plus the bathrooms were Nasty! Blood on the wall in the woman's room same stain at pick up and delivery. :( :(

Cons: I had to wait 45mins at the airport to be picked up at 250am. After arriving at 3pm, we had to wait until 5am to be helped. The service representative did what he could to help out but he had insufficient information to take care of us in a timely fashion due to lack of authority he had to complete the process. Although I already paid while reserving the car online, I got charged twice which I had to come back inside to get credit for when returning the car. Also I was told when picking up the car that I'm able to pay cash on the tolls which was not possible so I also had to pay plate pass per day. If I knew ahead of time that I could have avoided paying the tolls by taking alternate routes than that would have been informative also.

Cons: Agents not knowledgeable on area distances, making gas option decision difficult.

Cons: Horrible service

Cons: Customer service counter person acted bored and as if she couldn't wait to get out or never come back again. No smile, so friendliness in her voice, nada. Seemed like customers were an affront to her. Whoever returned the car did not fill the tank all the way, and Fox certainly didn't top it off for a full tank. The car did not have a trunk, and the screen over the hatch was missing, so belongings and luggage had to be put in the spare tire area so as not to be seen from outside the car. That was a bother. The overall experience was medicore at best, and that's being nice.

Cons: The car I picked up and lived in long hours for the next week had not been cleaned after the previous renter who had to have been a proficient flosser as evident by the numerous use floss sticks encounter in the pockets around the vehicle. Unfortunately not discovered visually, the car was filthy inside and out. The rental office was run down and dirty and their staff was marginally professional, joking with each other about how much they just charged the previous customer that walked in without a reservation. I would not rent from this vendor again even if I were to pay more.

Cons: I stood in line 1.5 hrs. to get my car.

Cons: Picking up the car- had to wait in line for over an hour. Also beware of Denver tole highways.

Cons: Even though I was the only customer in the building, it took at least 40 minutes to get through the whole process. Multiple Printer malfunctions and only 1 attendant didn't help. Then the shuttle dropped off several more customers before the 1 attendant could check out my vehicle. Uh oh!!

Cons: at pickup car in wrong slot and was a nissan not a kia. what i reserved was ford fufsion.

Cons: Had to wait for an hour at pickup to get car, as did the other 5 customers that arrived at the same time I did.

Cons: Rental smelled like marijuana, long lines, unable to talk to person over phone regarding lost item, unprofessional staff

Cons: Very used car 2015 vehicle lots of wear inside and out

Cons: Car wasn't cleaned(in or out). Driver seat adjustment didn't work.

Cons: Car was great, price was great but where the cost was really high was time. We had to wait over an hour and a half to get the vehicle. I'm not sure what the hold up was, but an employee told me there was a three hour wait just days before and I should be happy the line was moving at this speed.

Cons: Picking up the car was awful. Took me 45 minutes in the slowest moving line. Plus the car's bumper was hanging off and there were a bunch of scratches and a missing hubcap. However, they did note these down and there was no problem when I dropped it off.

Cons: Very slow checking in. Car windows were very dirty inside so it was tough to see. Car also was very scratched up and was missing the outside metal gas cap. For the money I would have expected a better vehicle

Cons: Car rattled the entire time. Everything was manual including the trunk, Windows, and side mirrors. When I pointed out the windshield wipers were in desperate need of replacement it was laughed off.

Cons: 93 minutes in line to get the car

Cons: Never even rented the car. Stood in line for 1 hour and 45 mins before leaving to another rental place.

Cons: We stood in line for over an hour and a half to pick up our rental. Some people standing in line made reservations with other rental companies and left. Due to the fact that the pick up location is offsite from the airport, I figured that by time I made a new reservation with another company, cancelled the reservation with Fox, went back to the airport, and transferred to another service, I would be better off staying in line where I was. When I explained my disappointment, I was told that they are the low cost provider and they would understand if I took my business elsewhere. To make matters worse, when evaluating the car before removing it from the premises, they were only concerned with scratches or dents longer than a pen. The car we were provided had several very long scratches and looks abused from the outside. The inside was fine. Generally speaking, Fox is not classy and not interested in quality service or a quality product, which they openly admit.

Cons: The car was extremely dirty on the outside with mud caked in the wheel wells and on the sides as well. I was told that their wash was broken and if I did not want to Rent the Car I did not have to. The car had mechanical problems the day after I arrived at my destination and had to return it which was a hassle overall. Unfortunately I read the negative reviews on the web after I ran into problems with this rental car. I personally will never rent from Fox again in less that is my only option. Very poorly run company.

Cons: Two hour wait to get the car.

Cons: Waited over 40 minutes from when I walked into the rental car building to when I got to the counter to actually get my car. 75% of the time at the counter (which was about 10 minutes) with the agent was him trying to up sell me on stuff. By the time I was done the line was twice as long as when I got in so I'm sure those people waited well over an hour. The price was almost $300 for a midsize car which is not a good price at all-especially after waiting that long to get it.

Cons: The "luxury" car only had power windows and AC. No other features in this a base model Dodge Charger that was their only luxury car available. The right front bumper was involved in an fender-bender and partially detached. They use "luxury" very loosely at Fox. I contacted Fox and their email with titled "Your ticket is now solved!" said "sorry, thank you for letting us know". Also, the wait was 1 hour and 5 minutes for pickup. So I would not rent for Fox for the "savings" aspect, as you pay dearly for any savings with time spent waiting in line, waiting at the counter, and waiting for the car to be turned over.

Cons: Their was nothing to dislike

Cons: We booked a 15 passenger van, it was totaled before I got there and I wasn't previously notified. The entire pickup process took over 90 minutes, and they gave us 2 large cars instead of 1. I called the previous day and couldn't get a hold of anyone after being on hold for an hour. Very bad pick up and booking experience, I will not be booking with Fox in the future.

Cons: 1. The airport cycle time with only 2 busses is pretty slow. Was not expecting to wait almost 15 min to be picked up. 2. Check in was also slow and the car was not ready. Need to have cars ready at the time of pick-up to stay competitive. Average check-in time should be less than 5 min. Streamline your paperwork, be friendly but cut out the useless chit-chat. 3. Don't like that my deposit was not immediately refunded upon satisfactory return of the car.

Cons: Received the car with 1/8th tank of gas, terrible customer service. However, the price was low.

Cons: line to pick up car was too long - had to wait 30 minutes at 10:30 pm drop off was unorganized - wasn't sure where to drop off or who to talk to.

Cons: They tried to rent me a 4 runner that had police evidence stickers all over it

Cons: Pickup with reservation took more than one hour from time I got in line at rental counter to drive away. The waiting time for cars (every size and style) once the paperwork is done is terrible.

Cons: We waited at least 45 min to an hour just to get to the counter on a busy holiday weekend. And we came at a good time considering the number of people waiting after us. When it was our turn, they offered to let us pay for an upgrade. When we declined, it turned out that they didn't have an economy car available and we'd be getting an upgrade anyway. I thought it was kinda shady how they were willing to let us pay for their error. The car itself was a Toyota Corolla. There was a cigarette burn on the seat. The inspection diagram didn't cover the inside of the vehicle, but thankfully we weren't blamed. The maintaince required light was on in the vehicle which we didn't notice until after we took off. This location is also not on 78th St like the other drop off places but rather on 75th. Most of the rental places even on 78th are spread apart so it's not like you can easily leave to visit the competition, especially from the Fox location . I would actually go out of my way to avoid Fox in the future when reserving online.

Cons: Very slow pickup line, took about an hour to get my car with 3 people ahead of me

Cons: took longer than I thought it should take to fill out paperwork to pick up car

Cons: Seats were stained pretty bad, not a good first impression when I opened the drivers door. A little time in the detail shop could fix that.

Cons: They continually tried to charge us extra for any little thing that was included in the online quote I agreed to, but quickly dropped the fee when I disagreed to the extra cost. The people that were supposed to be outside to look over the car were hard to find and the lot was confusing

Cons: Customer Services was really really bad, she was talking to me and playing cell phone on the same time, and the attitude is bad, plus i dont need to get the toll free and she told me i need it so it cost me another couple hundred dollars.

Cons: Not as many shuttle busses between the airport and the office as some of the larger companies.

Cons: Dirty, beat up car. Brakes were shot, cracked windshield, scuffed up exterior. We waited for over 1 hr just for them to bring the car up. Reservation don't mean anything to th workers there. They don't get th car cleaned it ready until after you sign papers. The lady at th counter seems to think its normal for people to wait around for 1-2 hours to get a rental car.

Cons: The price wasn't low enough to bear an unreasonably slow and pushy checkout process and smoky tired car. I waited 45+ minutes though there were only 3 folks ahead of me. The chatty agent was much too aggressive in his attempts to upsell me from the Kayak low rate to other models that were up to $97/day higher. The car was smelly and tired. The experience failed to convince me that Fox was worth the effort to save the dollars of difference. Back to the majors on Kayak.

Cons: Went in with a $64 reservation made through kayak. FOX rental tried handed me a $600 bill (including $150 deposit). I walked and went to Enterprise for only $170.

Cons: Walking in you get the feeling this rental car company is used as front for a drug courier operation. I checked in and was told my car would be ready in 7-10min because they wanted to wash it. After 45min and having to speak with 4 employees my car arrived. It was a Nissan Altima and had more damage than I have ever seen on a rental car. Deep and long dents and scratches along the sides. Looks like someone was drunk and clipped a few cars trying to park. Additionally the inside wasn't clean. The nice woman who reviewed the damage told me she had been started her shift 30min ago and had rejected two cars already.

Cons: Agent oversold the vehicle, attempted to oversell insurance and conned us into getting a toll pass we never needed. Lied and oversold frankly. Cars were filthy and the rental process took forever. And the pick up at the airport was the worst of all the companies.

Cons: 90 minute wait in line to pick up car. Car came with noticeable damage.

Cons: The first car we rented smelled like cat pee, so we switched it out. The new car we rented had a weird smell to it and the inside was dirty and had melted chocolate on the back seat. I would never recommend this company if you are looking for a cheap price I would use Payless they have decent cars for cheap and they aren't beat up

Cons: The car they had me assigned to was badly damaged on all 4 sides. It had been sideswiped at some point and had additional scrapes and dents everywhere. If I wanted a different one I would have to clear the 2 feet of snow myself! They charge $15.00 PER TOLL PLAZA if you don't buy their toll package up front (12.00/ day)for ALL the days of your rental. Most people wouldn't drive on a toll road every day! The car had a half a tank of gas. Agent scribbled it on my contract. When i went to return it there was a hassle. They charge $150.00 deposit to your credit card when you rent; won't be returned until 3-5 days after you return. Finally, this car had bald tires on it. Denver had just recorded 2 feet of snow. I picked it up late at night and didn't realize they were that bad. I will NEVER ever rent from them again!

Cons: Car seats were badly stained. Car had distinct (bad) odor. Long wait at pick up.

Cons: My agreement stated I rented a suburban or the equivalent. Upon arrival I was given a Toyota sequoia. It is smaller than a suburban! We could not fit all of our luggage and 6 passengers into the vehicle!

Cons: Took 45min to get a car. The first car I got reeked of cigarettes and there was ash all over the dash. Had to use that for a day and then took it back. Second car had been in a slight accident: front and rear bumper damage, right side rims scratched/scuffed/dented. Interior had seen better days. Couple small tears in the fabric and all the door paneling had a white residue all over. Had this car for about 24hrs and the check engine light came on. The price wasn't worth having to deal with all that and when you go to turn it in don't expect it to be quick or make sense. Had to track down workers to give them their car back, no worker will even look at you as in doing so would require them to do actual work. Lesson learned.

Cons: Windshield was very dirty!!!! Florida license plates in Colorado.

Cons: 1 hr wait when I picked up vehicle. Location outside of all other rental companies; not informed about that when rented so almost missed flight trying to return car in downpour. Shuttle to airport took 20 mins due to shift change. Manager had no way to contact shuttle to see where they were at.

Cons: Car not washed, back window dirty, rear wiper rotted

Cons: They don't what clean is. Cars dirty, building dirty, shuttle dirty. Slow rental process.

Cons: Not near other car rental locations.

Cons: It took 1/2 hour for pickup at DEN and an hour wait to get a car. Terrible.

Cons: Car was dirty, lots of damage, engine light on

Cons: That the line to pickup the car was 45 minutes and I was 5th in line. Two enthusiastic and apologetic counter agents clearly trying to make things right with their customers, and three or four agents idly cleaning their desks or looking at their nails in spite of the line. Two customers came back in the door after getting their car and were clearly upset and upon returning our car, another man was upset about something when getting his receipt from one of the apologetic and caring agents whose problems clearly went deeper than what he could fix. This was at the Denver airport office, maybe a localized problem. When we got the car, it looked like it had been driven on a muddy highway then washed with a dry napkin. Not great.

Cons: First they were going to way over charge for "an upgrade". Then they said of you flew United, we can give you a discount then. The guy disappeared for 20 minutes "to see if the car we reserved was available". You are required to give a $150 deposit (I've never had to do this at other rental agencies). They did not give a full refund of our deposit, still waiting for a manager to return our phone call because one was not available when we returned the car. They said we were late even though we had to pay for 3 days and only kept the car for 50 hours. The car we got was a Jeep Liberty. The steering wheel shook if you went over 50mph. It made me nervous and felt unsafe driving the car on the highway. The seats had cigarette burns. The car was filthy and smelled horrible. I doubt they cleaned anything before we got it. Would not rent from them again.

Cons: Long line to checkin. Confusion on car availability, and took 3 keys before finding available car. Car was djrty inside and outside. Missing gas cover. Tires were very worn, with rears close to bald, and fronts not much better.

Cons: No pick up bus was available after waiting 15 minutes so I took a taxi to the car rental place. They had multiple issues on getting me a car in the class that I had rented. Finally they pulled it together.

Cons: The cars appeared poorly maintained. Brakes seized on me a few times and struggled getting up mountain roads. Had signed up for Jeep Cherokee but got a Patriot instead. The man in front of me had bald spots on his tires too.

Cons: Poor signage at drop-off

Cons: Nothing.

Cons: 45 minutes to go through check-out! On a typical Sunday at noon. We walked in to find 13 renters and only 3 clerks. Returning the car after dark, the signage was not clear where to park the car. We won't rent from Fox Denver to save a few bucks next time. It wasn't worth it.

Cons: Car was a bit beat up. Missing hubcap. Dents/scrapes beyond simple door dings. This is not a hindrance to renting as it doesn't change my in-car rental experience. But it does induce minor stress over what I could be blamed for, leading to increased documentation efforts on pickup of rental. On return, they took my only copy of damage report (they had stapled it to lease docs), leading to request that they photocopy it for my records. Seems unnecessary that they have 2 copies to my none upon return. Minor inconveniences, overall. Would rent again.

Cons: The car was not ready when we showed up to the counter. We needed to wait nearly 45 minutes for our car rental after they handed us the key. -Will

Cons: The pick up process was painfully slow, and I was given a car that was a class below what I booked, with a damaged drivers door. I refused it and was then given a brand new car that was great. This whole process took an hour. Don't plan on getting out of there too fast. I would still recommend Fox.

Cons: Pick up and drop off of car took way too long. It seems the staff there don't really know how to rent cars. Given that we were the only ones in the office, why should it take 45 minutes.

Cons: The pickup counter setup design is miscombobulated. There was a longer than usual wait time and the employees didn't seem to have been properly trained on general customer service i.e.; smiling/ personabity.

Cons: The car was dirty in and out. Scratches all over the car and was missing front right lower door guard. Employees were very courteous and professional .

Cons: It took an hour to pickup the vehicle. The attendants were very challenged in the pickup process. Worst car rental pickup I ever experienced

Cons: Waiting in line to rent car 45 minutes then noticed others in front of me waiting 45 min to get a car. I got a ride to another rental company.

Cons: 1. Other rental cars are closer 2. I was headed to mountains and needed to switch rental to AWD. The rental price tripled. 3. The final price was $100 more than the list price. 4. The return of car and getting receipt took forever. I had to jump on shuttle without my receipt. I do not plan on renting there again.

Cons: The key fob did not work and the car had to be locked and unlocked manually.

Cons: The car didn't even have a spare tire in the trunk!! It snowed like crazy and I expected the rental agency to provide snow chains considering it is mandated by the state of Colorado through law to put them on during blizzards. They should really do something about customer service. I wouldn't go with them again.

Cons: It's been over a week and still haven't got my deposit back my bank account