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10.0
Outstanding experience.Reviewed Feb 6 2023
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2.0
I didn’t like anything.Reviewed Feb 4 2023
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6.0
They are scamming renters by charging for gas when the customer brings the car back full. I was charged $21 extra for gas when I returned the car back FULL. They justify it by saying it had 14.1 gallons and should of had 15.8 gallons. It is impossible for them to know how much is in the tank when the gauge only tells you it’s full. I would not rent from Budget again.Reviewed Jan 29 2023
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10.0
Great workers there! I was there on Monday 12/26 at the height of the Southwest Airlines foolishness and the workers were terrific despite multiple people trying to get cars. I mistakenly reserved my rental for a week later and the lady was able to fix my issue and get me a van for my family that day. I can not say enough how grateful I am for Budget. They saved my vacation!Reviewed Jan 3 2023
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8.0
Holiday season meant long lines, which were a little frustrating.Reviewed Dec 29 2022
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10.0
The line to pick up the car was very very long and the office was short staffed. The car that I initially reserved was not available and so I ended up in something much bigger. The woman who Was working and helping me was very very nice. Her name was Maya. She made it to smoothest it could possibly be based on the office being short staffed. Drop off was exceptionally easy.Reviewed Oct 18 2022
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6.0
Two things could have been improved: 1. After making an initial reservation (daily rate of $66/day), I initiated action to update my reservation with flight info, etc. and Budget automatically refreshed my daily rate (up to $77/day). And I received an email from Budget thanking me for updating my info! I did not appreciate the increase from the original agreement. 2. The vehicle I received at the Denver airport turned out had brakes that shuddered when applied. It was particularly irritating as we traveled in the mountains on I-70 west to Frisco then south to Buena Vista.Reviewed Oct 18 2022
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8.0
There were a lot of customers arriving all at once so it seemed like there could have been more people on duty to handle the rush. The employees did an incredible job.Reviewed Oct 18 2022
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6.0
Line to get cars way too longReviewed Oct 17 2022
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10.0
Super smooth, fast and convenient process on both endsReviewed Oct 15 2022
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6.0
Nice new car, but neglected. Rear hatch was broken. Air in tires was low, as was the windshield wiper fluid. The low tire warning came on when I was out in the boondocks with no cell service. I made it back to town and after 5 stops, found a station with air to fill tires. Neglect.... The people at the pickup location, and dropoff, were great. Just don't buy a used car from these guys.Reviewed Oct 9 2022
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8.0
Everything was fine. The shuttles are frequent and the customer service person we worked with at pickup was lovely. The dropoff was a bit hectic but still fine.Reviewed Oct 3 2022
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