Book Budget car rentals in Denver

Cons: The drop-off was a little time consuming at the airport, and the shuttle situation was a little slow. We almost missed our flight.

Cons: Pick up took longer than I expected. There was a long line and maybe not enough employees.

Cons: Took an hour to get to rental counter. Required us to prepay for the full tank of gas because "gas was 2 cents cheaper than the nearby gas station. Told her we would bring it back full and we didn't want to prepay. Told there wasn't a choice but we could have it removed from bill when we returned it full. Returned it full and guess what was on the bill? $60 worth of prepaid gas. Guy told me I had to go to counter to get it reminded. Walked inside and there was a long line! Unbelievably inefficient process.

Cons: Their website was misleading, we needed a cargo van, they gave us a passenger van. They failed to be able to put the charge on a business credit card and didn't even inform us we could change it at drop off...

Cons: Car was not cleaned inside or vacuumed prior to rental. Check in process was not streamlined and had some difficulty pricing rental to match online reservation.

Cons: we reserved a larger SUV, and they gave us a small SUV for the price of what a larger suv was

Cons: the wait to pick up the car was WAY too long

Cons: Over an hour wait to get my car. Rude staff. Took 20 minutes for the shuttle to arrive to the airport too!

Cons: Supply is too limited in Denver. No economy cars available despite reservation for an economy vehicle and was forced to upgrade to a more expensive class of vehicle. Cost for 2d rental was over $300, about 5x more expensive than most other major cities.

Cons: The car was dirty

Cons: I have NEVER seen a line so long to pick up a rental car!!! I rent vehicles from Denver International Airport at least twice a month. I use different agencies, all depends on the price. Budget's line was so long, well over an hour wait, that I decided to leave for another car rental company. I'm handicapped and cannot stand for that long of a period. As I wa leaving for Hertz, someone decided to help me. I would never rent from Budget again, due to their extremely long lines just to pick up your vehicle. I have a 2 1/2 hour drive AFTER picking up my car. That combined with being disabled makes Budget a poor option in the future.

Cons: The check in period was not very organized and the wait time to get service at the office was long.

Cons: Computers were down.

Cons: Waited in line for 30 minutes. After waiting on my car for 20 minutes, I was brought a different car (same make/model, different color.) As I was getting ready to leave, I was asked to get into my original car (that was found), which I had to wander around the lot to find. Again, it was an identical car, except color. Upon return, waited 20 minutes for a shuttle with no clear direction of when it would arrive.

Cons: More than an hour wait in line to pick up the car. Lots of staff on duty and ours was efficient once we got to her, just a lot of folks wanting to pick up cars at the same time.

Cons: Driving from the airport to Aurora to get the car

Cons: All the hidden fees! Also, after a long wait, we went out to get our car and it wasn't there. Had to go back inside and get new location. When we returned the car it was difficult to understand what to do as there was very little instructional signage. We weren't the only ones confused.

Cons: Very long line at 7 pm to get car on a Monday

Cons: Made a reservation months in advance for an intermediate car. When I show up all they have is a 12 passenger van. They tell me to drive to the airport (20 mins) to swap cars, but they don't have any cars at the airport either. So frustrating. After waiting 3 hours, we finally get a compact car that we have to cram into.

Cons: Pressure to "upgrade" to a bigger vehicle for higher cost at check-in. I wanted the car that I reserved; nothing else!

Cons: Insurance through kayak/Hotwire is 3rd party and not as seamless, turn-key, easy, as buying direct from Budget. The only two times I have not bought direct we have had to file claims. Had a tire go flat on the inside sidewall. So not sure if puncture or flaw. Never the less the process is I pay. Submit bills and hopefully get reimbursed. With direct there is no middleman reimbursed. So beware of 3rd party insurance.

Cons: There was no greeter outside.

Cons: they pushed too hard for an up sell I didn't want.

Cons: The greedy vibe I was left with.

Cons: Rep at counter in Denver overcharged for the upgrade he was aggressively pushing. Car smelled of smoke.

Cons: I felt it was extremely overpriced! I felt like I paid for a Ferrari and got an electric car

Cons: Wait for the shuttle to arrive at the airport to pick up and take us to the rental facility.

Cons: The size

Cons: watch out for the add ons. $13 for extra driver, $6 for satellite radio

Cons: Line at 12:39AM was huge. Very long wait. C,Erik was rude. Understaffed. They should confirm u can rent all wheel drive vehicle I would hesitate to rent here again

Cons: Car smelled like smoke when I entered. Didn't have appropriately graded windshield wiper fluid for winter in Denver.

Cons: My flight was cancelled. I called and was told they wouldn't honor the pricing after 7 hours from the original reservation time, and they would have to charge me the current rate (500.00+ more). I offered to pay up front over the phone to hold the rate, and they advised against it because then I would have to pay a $100.00 late fee on top of the rate difference. They also off shore their call center which is never a good experience.

Cons: The car was filthy, when I told the only employee that was anywhere near the parking lot I was told that he "gets that all the time" but there was "nothing at all (he) could do", the car was not a car that I would have picked out of hundreds of cars, I was never given an option as far as choice of car (other than at booking), the car I booked online was not the car I got, the gas at the pump was $0.30/gal cheaper than having it filled by Budget which was what the customer service individual recommended (she recommended the vastly more expensive option), when I called to let the location know that there was a weather event that was going to affect my ability to get the car back in time (I just needed an extra hour) I was told that it would cost me an extra day and that the rate that I had gotten wasn't applicable and it would increase my total spent on this rental by 33%

Cons: Car smelled like smoke and was expensive for what I got.

Cons: Paid for sedan got Prius. Also purchased insurance through Kayak which Budget knew nothing about. I blame Kayak for that.

Cons: We reserved a minivan for 1 price, but when we presented ourselves to the agent, we were told that he would upgrade our reservation for no additional cost, due to significant weather conditions. The upgrade was to a 4-wheel drive Ford Expedition (4 WD wasn't necessary, it turns out). We accepted the 'upgrade' but then found out that in fact, the cost would be an additional $500 for the week. As well, the car was contained trash items in the pockets of the seats, and the rear window wiper was busted. Ultimately, they agreed to charge us $250 for the week, but not until we made a fuss.

Cons: We got to the line and it took forever to rent the vehicle. Then we got to the vehicle and saw that it had a right rear tail light that had been basically been punched into the vehicle. We identified it to one of budget workers on the lot and he switched the vehicle for one that was much bigger because he didn't have one of the same size on the lot. We drove that vehicle for a week and then returned it. Upon returning it the counter couldn't give us a receipt with the vehicle we returned but again we waited for 30 minutes and had to catch our flight. A month later we receive a bill from Budget saying that we cause the damage that we identified on a vehicle we didn't drive off the lot on a vehicle that on the receipt that they gave us showed had no miles on it for the rental timeframe. Their response was, "we don't care about the miles since you had unlimited miles on the vehicle." But since there was no miles put on the vehicle from the time we "picked" up the vehicle and "returned" it doesn't that show that we didn't rent or drive the vehicle. Isn't there a vehicle that they have, lets say for arguments sake was a escalade with unexplained miles and tolls on it for that week.

Cons: They didn't have the car I reserved - so I had to wait 20 minutes to get a car. In the end, they gave me an upgraded car as a result, but not before asking me to 'pay a premium' first.

Cons: It took over 45 mins to actually stand in line and get my vehicle. How does it take more time to stand in line to get a car rental then go through the TSA check point?

Cons: The amount of time it took the bus to come was close to 20 minutes, fast break was closed, the exit from the lot took 5 minutes to clear the final gate because of manual entry. It was almost an hour from the time I picked up my bags to get the rental car and get out of the airport.

Cons: Price higher than I expected after upgrading.