Guest Reviews
Overall Rating
7.1
Good
Based on 2,743 reviews
Cleanliness
7.6
Comfort
7.8
Pickup/Dropoff
7.4
Value for money
7.4
Thrifty car rental prices in Pensacola
| Economy | $33/day | |
| Compact | $33/day | |
| Intermediate | $35/day | |
| Standard | $35/day | |
| Full-size | $38/day | |
| SUV | $40/day | |
| Minivan | $47/day | |
| Premium | $43/day | |
| Luxury | $50/day | |
| Convertible | $65/day |
Pros
"Great car, nice and clean!."
(in 106 reviews)
"staff very friendly and helpful."
(in 114 reviews)
"Car was clean and decent."
(in 349 reviews)
Cons
"Bad customer service and rude"
(in 109 reviews)
"Everywhere else no cars available."
(in 101 reviews)
"Overcharged my credit card upon return."
(in 49 reviews)
Recent Reviews
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Find reviews that mention:
customer service
pick up the car
credit card
car was clean
pick up and drop
great car
car was great
car available
picked up the car
compact car
drop off the car
great price
friendly staff
car smelled
long line
great experience
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4.0
Pros: Service was fast and friendly
Cons: The car smelled so bad we had to spend $20 to try and get it better. I can’t believe I would be given a vehicle that smelled so bad. Terrible customer service from this perspective.
review from
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8.8
Pros: The pickup experience was great. Even though it was late the person was energetic, funny, and helpful.
Cons: Match the lower prepaid gas prices your competitors offer
review from
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6.0
No flexibility with drop off locations
Cons: I needed to drop off the car at another airport close by where they have a Dollar office but not a Trifty office and they didn’t let me switch to that location. They said ‘go and try your luck’. Still don’t undeetand why they couldn’t accommodate for this customer need. Never again with this mis company.
review from
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10.0
Unlike some of the other rentals we actually received what we wanted
Pros: Service and the car
Cons: Everything Great usually not at PNS
review from
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7.6
Pros: First rental assigned to us smelled like smoke but thrifty was ok to switch us to a different car.
review from
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8.0
Girls Trip To Florida
Pros: Customer service was good.
Cons: I didn't like the condition of the car. It was white and new, but when they pulled the tape off the door handles it left the tape residue on all the doors and it was very visible.
review from
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8.8
Cons: Drop off was inside
review from
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2.0
Not Available
Cons: Vehicle was not available at time ordered
review from
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2.0
No cars!!
Cons: Showed up to pick up my car after getting a confirmation and there were no cars! There were several people standing around waiting and I was told that I might get a car in 3 to 4 hours. I had them cancel my reservation and I rented a car the next day somewhere else!!
review from
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10.0
Pros: Easy to set up the rental online. Decided to upgade. No problem there either.
Cons: Had a slight problem on the return. The gentleman at the return booth didn't quite check me out correctly. Charged me for gas when the tank was full. This was quickly corrected inside at the main counter with no problem.
review from
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2.0
Didn't have car for reservation
Pros: Absolutely nothing
Cons: Reserved minivan to drive family around for my husband's funeral. Waited 10-15 minutes in line to be told, "we don't have a car for your reservation, try Enterprise". No apology, no nothing. Will never reserve from Thrifty again.
review from
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9.6
Pros: Loved the gas mileage!!
Cons: When car door was opened after sitting for awhile a faint smell of cigarette smoke was evident but cleared fairly quickly.
review from
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8.8
Pros: The pickup experience was great. Even though it was late the person was energetic, funny, and helpful.
Cons: Match the lower prepaid gas prices your competitors offer
review from
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10.0
Unlike some of the other rentals we actually received what we wanted
Pros: Service and the car
Cons: Everything Great usually not at PNS
review from
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8.8
Cons: Drop off was inside
review from
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10.0
Pros: Easy to set up the rental online. Decided to upgade. No problem there either.
Cons: Had a slight problem on the return. The gentleman at the return booth didn't quite check me out correctly. Charged me for gas when the tank was full. This was quickly corrected inside at the main counter with no problem.
review from
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9.6
Pros: Loved the gas mileage!!
Cons: When car door was opened after sitting for awhile a faint smell of cigarette smoke was evident but cleared fairly quickly.
review from
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7.6
Pros: First rental assigned to us smelled like smoke but thrifty was ok to switch us to a different car.
review from
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8.0
Girls Trip To Florida
Pros: Customer service was good.
Cons: I didn't like the condition of the car. It was white and new, but when they pulled the tape off the door handles it left the tape residue on all the doors and it was very visible.
review from
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4.0
Pros: Service was fast and friendly
Cons: The car smelled so bad we had to spend $20 to try and get it better. I can’t believe I would be given a vehicle that smelled so bad. Terrible customer service from this perspective.
review from
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6.0
No flexibility with drop off locations
Cons: I needed to drop off the car at another airport close by where they have a Dollar office but not a Trifty office and they didn’t let me switch to that location. They said ‘go and try your luck’. Still don’t undeetand why they couldn’t accommodate for this customer need. Never again with this mis company.
review from
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2.0
Not Available
Cons: Vehicle was not available at time ordered
review from
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2.0
No cars!!
Cons: Showed up to pick up my car after getting a confirmation and there were no cars! There were several people standing around waiting and I was told that I might get a car in 3 to 4 hours. I had them cancel my reservation and I rented a car the next day somewhere else!!
review from
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2.0
Didn't have car for reservation
Pros: Absolutely nothing
Cons: Reserved minivan to drive family around for my husband's funeral. Waited 10-15 minutes in line to be told, "we don't have a car for your reservation, try Enterprise". No apology, no nothing. Will never reserve from Thrifty again.
review from
Other suppliers in Pensacola scored
Where can I find Thrifty car rentals in Pensacola?
2430 Ap Blvd, Thrifty car rentals
Address
2430 Ap BlvdPhone
+1 850 477 5553Top Tips For Renting a Car from Thrifty in Pensacola
- 25% of our users found rental cars from Thrifty in Pensacola for $38 or less
- Standard rental cars from Thrifty in Pensacola are around 39% cheaper than other car types, on average
FAQs About Renting a Car From Thrifty in Pensacola
How much does it cost to rent a car from Thrifty in Pensacola?
On average a rental car from Thrifty in Pensacola costs $45 per day.
What is the most popular rental car from Thrifty in Pensacola?
Intermediate (Ford Escape or similar) is the most frequently booked rental car type from Thrifty in Pensacola.
How many car rental locations does Thrifty have in Pensacola?
Thrifty has 1 rental location in Pensacola. Take a look at our Thrifty rental location map to find the best rental cars near you.
Does Thrifty have a car rental location at the airport: Pensacola Airport (PNS)?
Yes
Does Thrifty offer shuttle or airport pick-up services from Pensacola Airport (PNS)?
Yes
