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10.0
I am very satisfiedReviewed May 27 2023
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10.0
Liz was AMAAAAAAAZINGGG. They do get busy and it’s a small team but she totally helped me out when I was in a jam and needed a last minute car rental. Mahalooooo Liz!Reviewed May 27 2023
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2.0
They wanted a 500 deposit for a 1 day rental and didn't say so until I got down there. Just because I was a local renter.Reviewed May 17 2023
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6.0
Speedy return good Great rate to long to pick up The rest was goodReviewed May 16 2023
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2.0
Their shuttle to and from airport pick up spot was the slowest and least frequent of all the remote rental car company shuttles. Every other shuttle came 2-3 times before Economy’s shuttle (an unmarked minivan) came once. The driver was surly and non-communicative. I heard him say “bitch” under his breath when I asked him a question. Economy rental car seemed to be running some kind of insurance scam, charging a lot of money at the desk with no info on their website about those charges. The office was dirty and full of flies. There were signs everywhere saying photography/recording in their office is illegal, which only further convinced me they’re running a scam. After watching several people in line ahead of me get charged way more than they expected, I walked out and hoofed it 30 minutes up the street to a more reputable rental car facility, which ultimately came out to be cheaper than the “Economy” option because there were no hidden fees. I would not recommend Economy to anyone. Their website is not clear on their added charges; it has broken links where info should be.Reviewed May 15 2023
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2.0
The car rental company was not able to show me the car that I had reserved. After waiting to see the car I was told a manager was not available to show me a car and to euther Pay 2st before the type of car or the actual car could be discussed. So I left without renting a car.Reviewed Apr 29 2023
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2.0
Just do not go. A dirty reception, bad service but the worst. The very well known fraud argument that you have to get insurance with them, specifically with them, not with your credit card company or another provider, at very high rates. Just 3 minutes walk is Fox Rent A Car. Not the best, but definitly much better.Reviewed Apr 27 2023
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2.0
Horribly difficult location to get to, poor quality cars.Reviewed Apr 16 2023
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2.0
Poor customer service… over one hour wait with two people in front of me (and two people walking out). Rip off extra charges that weren’t advertised ($20/day for so called required insurance). Very sketchy location with car pick up in back alley. Car was decent and shuttle return to airport was okay. This place is a scam! Do not go there for a car! Shame on kayak for advertising this shoddy place without doing a proper job of vetting.Reviewed Apr 2 2023
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10.0
Nice teller and driver to hand the car off. Very easy drop off after, amazing price and location to the airport. Good up to date vehicle. Highly recommended!Reviewed Mar 26 2023
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4.0
Bought insurance online via Kayak but Economy does not accept this insurance and I had to buy another much more expensive policy. IT doubled the total cost. That and the rental place is far away and there was no direct shuttle to take u there.Reviewed Mar 22 2023
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2.0
I am warning you do not use this company there isnt anything more needed to be said just run the other way its like a horror movie you cannot come back from.Reviewed Mar 21 2023
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