Book NU Car car rentals at Los Angeles Airport

Reviews

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Traveler rating

Wonderful

12

Very good

9

Good

0

Okay

7

Fair

1

Mediocre

0

Poor

53

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2.0

The car we rented didn't exist. The car we got was dirty and in poor condition. They never said we needed proof of Ins (which we could have easily brought) until pick up, so they could force their scammy insurance on us. I will never use them again.Reviewed May 22 2023

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2.0

Terrible women at the pick up. Rude and impatient.Reviewed May 20 2023

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2.0

I didn’t even get the car! The wait at the Westin was over 1 hr. Only 1 attendant.Reviewed May 18 2023

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2.0

They had overbooked vehicles, so didnt tell.me until I arrived for my reservation that they had no car for me and to check elsewhere. Completely unacceptableReviewed May 8 2023

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8.0

When we went to pick it up the gas was empty, not full. Yet it was expected of us to turn it in FULL. I made sure the receptionist was aware.Reviewed May 7 2023

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2.0

They gave away my car and they also have lots of hidden fees that I have never encountered with other companies. I ended up having to rent from another agency.Reviewed May 6 2023

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10.0

Nu Car Rentals are generally an 8 am -5pm operation. You must check where to return the car after hours when you check in to avoid problems later on. My after hours check in for San Diego Airport was with a parking company named Aladdin. They provided the shuttle to the airport.Reviewed May 4 2023

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2.0

After having to communicate with NuCar solely via txt, which was very difficult to manage, we finally got the Westin hotel shuttle and arrived at the rental counter located in the lobby. There was a very long line of people waiting to be helped while the NuCar staff all seemed more interested in making small talk than they were in actually helping customers. There was one agent who seemed to be doing all of the work and she was visibly upset with the rest of the crews’ poor customer service and complete lack of professionalism. I won’t be put through that frustration again. I do NOT recommend NuCar. They were very unprofessional.Reviewed May 1 2023

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2.0

Didn’t even get the car. They canceled my, and everyone else’s rental, for being two hours late. Thing is, I put my pickup time at 3, when my flight lands, but they automatically turn it to noon, so they can say “we say in the fine print that we can cancel your order if you’re two hours late.” And they did this because it was spring break, knowing people needed, and wanted, cars. So they offer you a new car for 3X the price—nearly $900. Ok top of that, their customer is beyond rude. It borderline’s narcissistic and demeaning. I will never attempt to use them again. Even if they are the last possible option, I’d rather crawl.Reviewed Apr 17 2023

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2.0

Renting with NU Cars felt like renting with scammers. They treat you like they are hiding something when they cannot explain where the extra 160$ charge comes from. They called it „upgrade“ cost although I didnt ask for it and they gave me a lesser car. A Toyota instead of a Dodge Charger. If I hadnt been lucky with the key keeper guy I would have no choice but take the Toyota. When I protested and said that this is against my contract they just said well we can cancel you and good luck with finding a rental car now. Never again.Reviewed Mar 19 2023

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2.0

Be aware of insurance and additional coverage they won’t let you get the car unless you buy all the insurance coverage they make you think you Must have. Even though I showed them I am covered for rental under my car insurance $119.89 charge I didn’t need.Reviewed Mar 18 2023

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2.0

The woman who attended us was so rude. She was chewing a gum while talking to us and gave away our car which we already paid days before our arrival. We had to pay an extra $80 since they gave us a bigger car also we were late because our flight got delayed. It was out of our control. It’s ridiculous that they gave away our car which we paid already thinking that it will be reserved since it was paid already. Very poor service and bad policy. I wish we read the reviews earlier. Don’t rent a car here.Reviewed Mar 18 2023

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• How much does it cost to rent a car from NU Car at Los Angeles Airport?

  On average a rental car from NU Car at Los Angeles Airport costs $46 per day.

• What is the most popular rental car from NU Car at Los Angeles Airport?

  Standard (Nissan Altima or similar) is the most frequently booked rental car type from NU Car at Los Angeles Airport.

• Where can I find NU Car car rentals at Los Angeles Airport?

  5400 West Century Boulevard is the closest NU Car rental location to Los Angeles Airport. The telephone number for this location is +1 310 665 9025.

• Does NU Car offer shuttle or airport pick-up services from Los Angeles Airport (LAX)?

  Yes