Reviews for Economy Rent a Car in Los Angeles
- All reviews 100%
Oct 24 2016
Horrible, embarrassed for the company
Pros: I did not enjoy anything about my rental experience.
Cons: I waited over an hour to get checked in. The car was filthy--inside and out. Major stains on both front seats and back seats. The car shook when driving & braking. The maintenance light came on. Despite being a non-smoking car it smelled like cigarette smoke. Customer service was unhelpful, rude, and disorganized. Never again. I hated everything about my experience with Economy/Allied Rent a Car.
Oct 23 2016
The worst experience ever
Pros: Nothing! There absolutely nothing to like about them.
Cons: Service was dreadful! My family and I landed in LA at 630 am. I made reservations 2 weeks in advance for 7 am. We didn't leave the car rental place until 1030 am! Why? Because apparently they had a new "system" in place. They were rude, unorganized and inefficient. When I finally got my car, it wasn't ready. It was dirty and wreaked of cigarette smoke as if the previous renter drove to Las Vegas with it. The carpet was not vacuumed and the smell was horrific and all they could say was "we can clean it for you but we're just trying to get you out of here". I wish I paid $400 elsewhere like budget or enterprise instead of being cheap and going through this horrible experience. Lastly, we arrived at 3:15 pm to return the vehicle about 3 hours before it was due back and we had to wait 45 Minuses for their shuttle to the airport. We had almost missed our flight.
Oct 21 2016
Economy Rent a Car LAX
Pros: I really like the employees. Everyone was very nice.
Cons: I didn't like needing to have the car washed before returning.
Oct 12 2016
Cons: Car had light on. Took forever to check in and out.