Reviews for Enterprise in Bronx
- All reviews 100%
Aug 15 2017
This location is busted
Cons: I have rented from enterprise in the NYC area for 7+ years and never had an experience this bizarrely unpleasant. Pick up took over 45 min, there was also a long wait for drop off. The rules regarding deposit ($500 held on my credit card?), adding an additional driver (they insisted on every driver submitting their own credit card even though it wouldn't be charged... hmmm... what?!), the fact that they wouldn't go over any of the costs at the desk ("we can't do that until we have the vehicle" even though insurance, fuel charges, etc are ALL STANDARD), THE FACT THAT I NEEDED TO ADJUST MY PICK UP FROM AN AFTERNOON TO THE NEXT MORNING WAS IMPOSSIBLE & EVERY TIME I CALLED I GOT A DIFFERENT ANSWER AND WAS TOLD I WAS ALREADY SPEAKING TO THE MANAGER. In brief, worst experience I've had renting a car. Would love to hear a response from Enterprise Corporate.
Aug 2 2017
Cons: 1. Wait for too long due to many customers and long process. 2. The company tries to cheat me every steps, for examples, include insurance without asking, overcharge for gas prepaid, overestimate the gas scale and finally the final bill at car return date is higher than the bill at acception
Jul 17 2017
Pros: Fast check in..very professional and accommodating staff..open on sundays.
Feb 28 2017
Extremely courteous efficient staff.
Pros: Extremely courteous efficient staff. Pleasant and helpful, as always
Cons: Only car left was a camarro! I know, life is hard! It just doesn't suit my needs.