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10.0
Thank you!Reviewed May 17 2022
review from![kayak]()
6.0
The site is not at the airport and it takes forever to get to via cab or Uber (practically nonexistent in Des Moines). Pay the extra cost to get it at the airport and not this site. The people are nice but it was a nightmare after 40 hours of travel.Reviewed Apr 11 2022
review from![kayak]()
10.0
Then rental was simple and fast. The only thing that I wish was better is the ability to add an extra day at a cheaper price. Thanks, Gary W.Reviewed Dec 3 2021
review from![kayak]()
7.9
Initially I was given a car that smelled strongly of marijuana. I mentioned it to the Enterprise employee and she agreed the smell was strong. After another minute of her finishing paperwork and me noticing there was an indicator that one of the tires was low, I finally said: Is there seriously not another car here that doesn't smell? Maybe one that has air in all the tires? She said we'd have to talk to the manager. So we did. He had no problem moving me to the other car. So, why didn't she make it right in the first place?Reviewed Oct 14 2021
review from![kayak]()
10.0
My travel plans changed and they very good about accomdating the modification is car return location and time.Reviewed Oct 12 2021
review from![kayak]()
10.0
We had requested a Tahoe and they didn’t have one of the time. The agent suggested that we do a Chevy traverse. I had ample leg and it got good gas mileage. My whole family was happy with this vehicle I’m glad he’s suggested this vehicleReviewed Aug 9 2021
review from![cheapflights]()
3.9
Information was inconsistent and ultimately Enterprise did not have my reservationReviewed Jul 28 2021
review from![kayak]()
7.9
The service was professional and courteous. I received a free upgrade due to hail damage that occurred to my scheduled rental, leading to an enjoyable ride.Reviewed Jul 18 2021
review from![kayak]()
5.9
The lady who helped with picking up the car could have been a little friendlier.Reviewed Jul 16 2021
review from![kayak]()
10.0
You guys are doing very well!Reviewed Jul 9 2021
review from![kayak]()
10.0
Pros:Counter and returning staff were excellent in service and efficiency, courteous and friendly.Cons:The costs were more than expected for the car size and location.Reviewed Jun 19 2021
review from![kayak]()
2.0
Cons:Everything can't be rated because I got a phone call from Enterprise telling me that they had overbooked and that I would be on a wait list for a car. That was the last I heard from them.Reviewed Jun 13 2021
review from![kayak]()