Reviews for Dollar in Des Moines
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Feb 10 2016
Pros: The car didn't break down.
Cons: Besides having no modern amenities (usb outlet/bluetooth), the car smelled terrible. At one point I even searched the car to see if anything had been left behind... like a bag of poop. I bought two car air fresheners, but the stank overpowered them. Nasty 3 days.
Jan 31 2016
Problem and hassle free
Pros: Easy drop off and pick up
Jan 17 2016
Pros: Fine car, very clean. Service at the counter at pickup and dropoff was great.
Cons: Only difficulty is that windshield wipers were terrible. Made for horrible visibility, especially at night, in the snowy/slushy conditions.
Nov 29 2015
Who runs this company?
Pros: The employees were nice
Cons: The seats of the car were absolutely filthy and when I brought it up with the guy at the rental office he said "yeah, we know." And then later talking to the manager, she told me that all the Kias with light upholstery have stained seats, like that was going to make it OK. I don't really understand why the CEO of the company thinks she should make her employees rent out disgusting cars just so she can earn her bonus for the year. It's crazy.