Reviews for Alamo in Des Moines
- All reviews 100%
May 16 2017
Kudos to Alamo Des Moines staff
Pros: Our flight arrived hours late, at 1:30am; the Alamo staff stayed on after their official midnight closing time to make sure we got our car. They even returned a phone message from us telling them of our late arrival to let us know they would be there. Since our hotel reservation was an hour away, they saved us a huge amount of aggravation in making alternative plans in the early morning hours. They saved our butts.
May 14 2017
Cons: I called 2 times to cancel it due to a missed connection with United and I have not received my money back yet
Apr 12 2017
car smelled like cigarette smoke
Pros: overall size in comfort of the vehicle was fine.
Cons: The vehicle reeked of cigarette smoke. It was too late for us to turn around and return it so we ended up having to drive it with the windows down for a good portion of the trip. It would've been better if someone from Alamo checked it out first before we renting it to someone.
Apr 9 2017
Pros: Inexpensive. Clean. Quick.