Guest Reviews
Overall Rating
7.4
Good
Based on 4,180 reviews
Cleanliness
6.8
Comfort
7.2
Pickup/Dropoff
7.2
Value for money
7.2
Budget car rental prices in Des Moines
| Standard | $37/day | |
| SUV | $81/day | |
| Premium | $44/day | |
| Commercial | $42/day | |
| Van | $61/day |
Pros
"Car was nice and clean"
(in 595 reviews)
"Staff was friendly and helpful."
(in 215 reviews)
"Nice car, good value, ."
(in 444 reviews)
Cons
"the customer service was terrible."
(in 242 reviews)
"Pickup took over an hour."
(in 57 reviews)
"We don't have credit cards."
(in 99 reviews)
Recent Reviews
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Find reviews that mention:
customer service
pick up the car
credit card
car was clean
great car
car available
car was great
drop off the car
easy drop
picked up the car
long line
took a few minutes
great service
car smelled
friendly staff
great experience
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4.8
Pros: Phone & Des Moines staff were helpful
Cons: I got a car with oil level warning and I was dropping off at an airport 250 miles away. So had to return to Airport & switch out cars.
review from
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2.4
Never again
Pros: Such a disappointment with Budget. Due to some issues with the van we rented through Budget during our drive from the Midwest to Florida (lack of oil, low air in tires) I called in asking for an extension time to drop off, which they confirmed after explaining the situation. At drop off Budget charges me the additional entire day of $350+ saying there were no notes in their system.
Cons: Their lack of professionalism, I feel I have been ripped off from this rental company.
review from
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8.8
Pros: Quick and.easy pick up and drop off. Clean, decent gas mileage.
Cons: Very uncomfortable riding vehicle. It was a Mitsubishi SUV. Convinced me to never buy that vehicle.
review from
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2.4
Poor customer service @ Budget in San Juan, Puerto
Pros: Nothing about the service.
Cons: It took 3 hours to get a rental car which was reserved over 90 days in advance. Once my family and I arrived at Budget, we had to wait 2 hours in line, and another hour wait for our rental car to be ready. After all that waiting Budget had to provide me the first vehicle that arrived which was not what I had reserved. I will never rent another car from this location again.
review from
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4.0
Car was reasonable, service was atrocious !!!!!!!!
Cons: No attendant at the Budget booth. Sign said go to Avis. Avis attendant said all they had left were SUV'S. Three times she made this statement and the cost would increase by $75 per day in addition to the $39 for the full size car I contracted for online days before and had a certification thereof. After some discussion she said ok lets get you a full size car...and she did. She actually had several full size cars. Why was she lying, stating she did not have any full size, only SUV's? increase sales maybe???
review from
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8.4
Mini Van Rental
Pros: We loved the fully loaded van. My daughter was able to watch DVD's the whole trip. This helped for our long road trip.
Cons: Van was not clean we had to take it straight to car wash and windex the windows that were wiped with a dirty rags that left smears all over them.
review from
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4.8
Pros: Phone & Des Moines staff were helpful
Cons: I got a car with oil level warning and I was dropping off at an airport 250 miles away. So had to return to Airport & switch out cars.
review from
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2.4
Never again
Pros: Such a disappointment with Budget. Due to some issues with the van we rented through Budget during our drive from the Midwest to Florida (lack of oil, low air in tires) I called in asking for an extension time to drop off, which they confirmed after explaining the situation. At drop off Budget charges me the additional entire day of $350+ saying there were no notes in their system.
Cons: Their lack of professionalism, I feel I have been ripped off from this rental company.
review from
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2.4
Poor customer service @ Budget in San Juan, Puerto
Pros: Nothing about the service.
Cons: It took 3 hours to get a rental car which was reserved over 90 days in advance. Once my family and I arrived at Budget, we had to wait 2 hours in line, and another hour wait for our rental car to be ready. After all that waiting Budget had to provide me the first vehicle that arrived which was not what I had reserved. I will never rent another car from this location again.
review from
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4.0
Car was reasonable, service was atrocious !!!!!!!!
Cons: No attendant at the Budget booth. Sign said go to Avis. Avis attendant said all they had left were SUV'S. Three times she made this statement and the cost would increase by $75 per day in addition to the $39 for the full size car I contracted for online days before and had a certification thereof. After some discussion she said ok lets get you a full size car...and she did. She actually had several full size cars. Why was she lying, stating she did not have any full size, only SUV's? increase sales maybe???
review from
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Where can I find Budget car rentals in Des Moines?
5800 Fleur Drive, Budget car rentals
Address
5800 Fleur DrivePhone
+1 515 287 2612Top Tips For Renting a Car from Budget in Des Moines
- 25% of our users found rental cars from Budget in Des Moines for $45 or less
- Book your rental car from Des Moines in Budget at least 1 day before your trip in order to get a below-average price
- Premium rental cars from Budget in Des Moines are around 34% cheaper than other car types, on average
FAQs About Renting a Car From Budget in Des Moines
How much does it cost to rent a car from Budget in Des Moines?
On average a rental car from Budget in Des Moines costs $55 per day.
What is the most popular rental car from Budget in Des Moines?
Intermediate (Ford Escape or similar) is the most frequently booked rental car type from Budget in Des Moines.
How many car rental locations does Budget have in Des Moines?
Budget has 1 rental location in Des Moines. Take a look at our Budget rental location map to find the best rental cars near you.
Does Budget have a car rental location at the airport: Des Moines Airport (DSM)?
Yes
Does Budget offer shuttle or airport pick-up services from Des Moines Airport (DSM)?
Yes