Guest Reviews
Overall Rating
6.6
Good
Based on 2,650 reviews
Cleanliness
8.3
Comfort
8.3
Pickup/Dropoff
7.4
Value for money
7.3
Payless car rental prices in Des Moines
| Intermediate | $38/day | |
| Standard | $61/day | |
| Full-size | $61/day | |
| Premium | $61/day | |
| Commercial | $38/day | |
| Van | $72/day |
Pros
"Car was great and clean."
(in 207 reviews)
"Good value for the money."
(in 94 reviews)
"Great car for the price."
(in 108 reviews)
Cons
"Long wait over 45 minutes."
(in 86 reviews)
"Reserved Car was not available"
(in 116 reviews)
"The customer service aspect was terrible."
(in 209 reviews)
Recent Reviews
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Find reviews that mention:
customer service
pick up the car
car was clean
credit card
long wait
car available
car was great
car smelled
picked up the car
long line
great car
great price
great value
friendly staff
took about five minutes
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7.6
Pros: drop off was easy.
Cons: took too long to get a car. Short staffed at our location
review from
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2.0
Pros: No
review from
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9.2
Pros: There was a line at the check in. But after about 10 minutes more staff came on and the service was then friendly and helpful.
review from
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2.0
Damaged paint and flat tire - paperwork said no damage at all.
Pros: Nothing at all. Never again.
Cons: Long slow line, 1 person handling 3 rental car companies. While waiting another customer came back and said their car was malfunctioning, she was in a hurry but still told to go to back of the line. I finally got my keys and paperwork, found the car with an obviously flat tire and very long deep scratch in the rear door, I didn't look any further. I went back in, the lady said back of the line to me as well. Eventually got up towards the front and the person originally ahead of me came back in and said his car was not out there. The lady told him to go look again, he said he had already looked for 20 minutes, and he had. When I got to the front of the line I said I wanted my contract cancelled. I left without a rental car and had to pay to park to boot, and lost almost 2 hours of my life. Never again.
review from
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8.0
Pros: Car was nice and clean
Cons: Do not have my receipt yet, it was supposed to be emailed
review from
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10.0
Wonderful service
Pros: Representatives at Des Moines Airport counter were the BEST I've ever encountered! The car was excellent - would highly recommend this business in Des Moines.
Cons: Nothing - was great!
review from
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8.4
Payless Rental Des Moines Airport
Pros: Pick up car in the terminal airport no shuttle needed. The price and the car was great. The desk person iwas friendly.
Cons: Drop off the car at the airport required going into the terminal after you park the car in the lot. Recommend Payless use the drop off booth like the other rental companies at this airport.
review from
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10.0
Pros: Car was great, very clean and drove well Great price/value Convenient location right at the airport terminal Staff were very nice and helpful, check-in/check-out was prompt
review from
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10.0
Good car
Pros: The car was almost brand new. Very clean
review from
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9.2
Pros: There was a line at the check in. But after about 10 minutes more staff came on and the service was then friendly and helpful.
review from
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10.0
Wonderful service
Pros: Representatives at Des Moines Airport counter were the BEST I've ever encountered! The car was excellent - would highly recommend this business in Des Moines.
Cons: Nothing - was great!
review from
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10.0
Pros: Car was great, very clean and drove well Great price/value Convenient location right at the airport terminal Staff were very nice and helpful, check-in/check-out was prompt
review from
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10.0
Good car
Pros: The car was almost brand new. Very clean
review from
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7.6
Pros: drop off was easy.
Cons: took too long to get a car. Short staffed at our location
review from
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8.0
Pros: Car was nice and clean
Cons: Do not have my receipt yet, it was supposed to be emailed
review from
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8.4
Payless Rental Des Moines Airport
Pros: Pick up car in the terminal airport no shuttle needed. The price and the car was great. The desk person iwas friendly.
Cons: Drop off the car at the airport required going into the terminal after you park the car in the lot. Recommend Payless use the drop off booth like the other rental companies at this airport.
review from
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2.0
Pros: No
review from
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2.0
Damaged paint and flat tire - paperwork said no damage at all.
Pros: Nothing at all. Never again.
Cons: Long slow line, 1 person handling 3 rental car companies. While waiting another customer came back and said their car was malfunctioning, she was in a hurry but still told to go to back of the line. I finally got my keys and paperwork, found the car with an obviously flat tire and very long deep scratch in the rear door, I didn't look any further. I went back in, the lady said back of the line to me as well. Eventually got up towards the front and the person originally ahead of me came back in and said his car was not out there. The lady told him to go look again, he said he had already looked for 20 minutes, and he had. When I got to the front of the line I said I wanted my contract cancelled. I left without a rental car and had to pay to park to boot, and lost almost 2 hours of my life. Never again.
review from
Other suppliers in Des Moines scored
Where can I find Payless car rentals in Des Moines?
5800 Fleur Drive, Payless car rentals
Address
5800 Fleur DrivePhone
+1 515 256 5228Top Tips For Renting a Car from Payless in Des Moines
- 25% of our users found rental cars from Payless in Des Moines for $51 or less
- Book your rental car from Des Moines in Payless at least 1 day before your trip in order to get a below-average price
- Premium rental cars from Payless in Des Moines are around 34% cheaper than other car types, on average
FAQs About Renting a Car From Payless in Des Moines
How much does it cost to rent a car from Payless in Des Moines?
On average a rental car from Payless in Des Moines costs $60 per day.
What is the most popular rental car from Payless in Des Moines?
Intermediate (Ford Escape or similar) is the most frequently booked rental car type from Payless in Des Moines.
How many car rental locations does Payless have in Des Moines?
Payless has 1 rental location in Des Moines. Take a look at our Payless rental location map to find the best rental cars near you.
Does Payless have a car rental location at the airport: Des Moines Airport (DSM)?
Yes
Does Payless offer shuttle or airport pick-up services from Des Moines Airport (DSM)?
Yes