Reviews for Alamo in Salt Lake City
- All reviews 100%
Feb 27 2017
Some confusion about the final bill but they took
Cons: The drop-off (at the end of President's Day week-end) was very confusing - I was given different directions by different employees. Also, even though I had returned the car with a full tank of gas, when I got home, I noticed that they had charged me for 7 gallons. After calling them, they realized their error and fixed the problem but, nevertheless, I had to take time out of my day to deal with their mistake.
Feb 22 2017
very slow difficult pickup
Cons: Online slow system had to wait for keys to come from parking lot to see what cars were available
Jan 23 2017
Excessive wait during pickup
Cons: only one trainee to handle the customers for the pickup. Waited about 45 minutes.
Jan 14 2017
Free upgrade, but watch for fee's at dropoff
Pros: I loved that it was quick and easy and straightforward. They upgraded my car for free which was great.
Cons: I filled up the car, and they charged me $8 for two gallons anyways. Gas was 2.20 at the time. Also i wanted to pay with a debit seperate card, but they charged the one i had on file.