Reviews for Alamo in Salt Lake City
- All reviews 100%
Aug 23 2017
Pros: very quick and efficient - like the idea of a guy with a handheld but need signage to tell drivers what to do
Cons: no office just a guy with a handheld machine so a little confusing on what to do where to go to drop off.
Aug 16 2017
Cons: Car was not filled all the way up but I did not notice this until I was out of the airport
Jul 23 2017
Easy drop off
Pros: Friendly staff, easy drop off.
Jul 19 2017
Stranded in Salt Lake City
Cons: CarRentals.com via Kayak.com for Alamo allowed me to reserve a rental car with a debit card without CLEAR warning that a credit card is required for a point-to-point rental. The company accepts debit cards for round trip rentals, but not for point-to-point. This is not made clear in the terms and conditions. Once I arrived in SLC, Alamo wouldn't rent to me. They also wouldn't accept my boyfriend's credit card as collateral. The woman at the Alamo desk had zero empathy about the situation. She was also the only person working, and since I had to wait in line multiple times because of the situation, this was extremely tiring. Clearly, the desk did not have enough staff working. Because of this lack of clear policy, I was stranded in SLC. I will never rent from Alamo again.