Reviews for Hertz in Salt Lake City
- All reviews 100%
Nov 8 2016
great experiance with the car personel suck
Pros: the car was great we thoroughly enjoyed our trip great gas mileage not an ounce of problem or concern
Cons: we paid for the car before we picked it up and when we picked it up expecting to pay the tax hertz charged us an addition deposit without any warning or notice we always do this was their reply they only addressed it after i discovered it they returned it after four days as they said then when i got home they charged me tax and a deposit again returning it all after i discovered it take hertz out of the equation and the trip was amazing so the price was increditable the value sucked give me Enterprise anytime never a surprise never have to check me charges but thanks to hertz i will
Nov 3 2016
What a bummer- I specifically wanted to pick up a
Cons: Pickup downtown Salt Lake = lame
Oct 28 2016
Pros: They figure not... I simply dropped off the car and left without any interaction other than the checkin of the car.
Oct 21 2016
Cons: Overall experience was good. But I feel I was charged more than I expected. I had booked for a compact car for a week from Hertz at South main st, SLC. At the time of online booking I was charged a total of $154.68 (as per receipt) including taxes for a compact car(Nissan versa or similar). But at the time of pick up I was told that I have been charged the base price($126) and car available for compact would be Ford fiesta. On contrary to what was mentioned in receipt, I had to pay more. Moreover I had NO choice of cars to pick from. There was no option left for me but to pay more and get my reservation upgraded and I ended up paying $205 instead. I felt it was not right to charge an amount while booking and come up something another while pick-up. Moreover the cars available weren't washed and we were expected to pick-up an unwashed car. So we had to wait again for it to be washed. My previous experiences with car rentals were always smoother than this and I have always had many options to pick car from. So I wasn't happy this time. Another point to be noted was, at the time of car rental lookout I saw pick-up available at Hertz SLC airport and while reserving/booking the car I wasn't given that option. Instead I had to travel from airport to downtown to pick the car. That added to our inconvenience as well.