Reviews for Dollar in Salt Lake City
- All reviews 100%
Sep 14 2016
Pros: There was no line at Pickup. This was the first time I drove a Versa; the gas mileage was phenomenal which made re-filling the gas tank up before dropping the car back off really cheap <$10.
Cons: When the car was pulled up for my pickup: the bottom exterior of the Versa was covered in tar and had scratches all over it and the license plate appeared to be heavy bent and disfigured. Not ascetically pleasing at all. Additionally, the USB port and Blue tooth capabilities were not in working order and rendered useless during my trip. Lastly, Dollar has a ridiculous policy customers that choose to use debit cards by adding an $300 deposit to your reservation. Your punishing people who prefer not to use credit cards. All and all, I will not rent from Dollar in Salt Lake again.
Sep 14 2016
Pros: Pickup process was quick and easy. Car parking lot was close and easy to find. The car rate was great - although had a tough time going up some of the hills on our trip (although we managed to keep up with traffic :D). It was perfect for two people plus luggage and would not have held much more (Chevy Spark).
Cons: The gentleman checking us out was way to quick on the extra options - he just circled a whole bunch of options and asked me to initial to decline insurance. He did not explain the options or coverage that I could have chosen. He also was kindof pushy that I sign the vehicle inspection/gas level form at the desk before even seeing the car. I was wary and wanted to be able to look at the vehicle for damages before signing... and there was quite a bit of back and forth before he let me just initial the form and inspect outside. I think he was very nice and capable - but, likely a training or desk procedures issue that could be reviewed.
Sep 7 2016
Pros: The staff at drop off were very efficient and friendly. I didn't like the car that was assigned and they helped me get a lighter color and were nice to work with me. Overall a very good experience.
Sep 6 2016
Excellent all around
Pros: Just like one would hope