Silver, work on the customer service in Pensacola!
Pros: Convenient non-stop flight to Orlando.
Cons: Customer service in Pensacola was the worst. Took 30 minutes to check in and there were only two people ahead of me! The stewardess was noticeably unfriendly and borderline rude to many of the passengers. The experience in Orlando was 180 degrees different....they did a great job.