Reviews for Hertz in Pasadena
- All reviews 100%
Jan 24 2018
Pros: Friendly & knowledgable staff!
Dec 8 2017
Pros: W liked the complimentary upgrade. We appreciated the complimentary gift card for a quarter of a tank of gas on the next rental when we returned the car with the tank full of gas.
Aug 3 2017
Pros: They took me a about 45 minutes early and got me out the door quickly. They were polite and efficient. I got a slight upgrade for whatever reason and was pleased. Needed to keep the car an additional day and it was very easy to do over the phone and for a reasonable fee. They got me in and out upon return in about 5-7 minutes. WOW!
May 23 2017
Hertz refused to give me my prepaid car
Cons: Hertz wanted a $200 deposit when I picked up the car. They would not take my debit card, the same card I used to prepay for the car. They would not take card from one of three family members, stating it had to be in my name only. I would NEVER use Hertz.