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Clean and nice hotel in a good location. There's nice restaurants inside. The pool is crazy. We went down one day at 11:30am and there was not a free seat anywhere. Absolutely packed. Went down the next day a bit later so we expected there to be no seats available but there were towels laying all over seats and on the plants. It was very messy and disorganized. Here's a tip, instead of the staff standing around chatting where you collect the towels why doesn't one of them walk around and check for free seats and clean up the towels so guests don't have to ask every single person if the seat next to them is taken. Be careful of the surface near the pool when it's wet, if you are barefoot it can be very dangerous and slippery. I saw many people slipping over. 2 basic cocktails plus tax = $40. Ugh.
Decorations were wonderful and the room was very spacious and comfortable. Enjoyed eating at restaurant. Breakfast was really good! The entire place was very clean. Can't think of anything.
Parking lot so far away from rooms
View room description is misleading. Only view was of empty pool. View limited view of strip. Save the $40 per night for upgrade. There at of the hotel was awesome. Will come back with standard room.
Room large, comfortable, amenities very limited, towels not overly abundent, they were rough not plush, soft Getting from one area of hotel to another difficult, finding way around was somewhat difficult. There was no hotel book which described Resturant's, where located
The location and inside the hotel The pool was so disgusting and dirty
Gorgeous common areas, comfortable interiors, and (importantly and uniquely for Vegas) a well-designed layout that makes accessing guest rooms easy. This is truly a huge resort complex, yet you can still get in and out of it from your room with ease. It was also easy to find adequate (albeit pricey) dining with minimal wait. There is nothing worse than having to wait forever to be seated at a restaurant in your own hotel, and this was never an issue in The Venetian. We thoroughly enjoyed it and would come back for sure. The rooms, while beautiful, are in need of modern amenities like charging ports, easy-to-access power outlets, better lighting controls, and larger TVs, just to name a few things. We stayed in a 1300 sq ft suite, and the living area was 40" or so. I realize this may sound trivial, but it's 2017 and this is a 5 star resort. Another issue we had was the relative lack of reasonable dining options. There are over 40 restaurants inside the property, but (aside from food court-type options) only a couple are reasonably-priced.
Beautiful, romantic Italian setting hotel. Room was huge and very comfortable. 3 TVs. View was good and could see the strip. A lot of restaurants, but they were very expensive. Although there was a food court that was reasonably priced. I did like the fact that the Palazzo and the Venetian were attached and you could use the casino vouchers in either casino Would have liked coffee in the room. Most hotels now a days have a small coffee pot in the room.
It is a nice and clean hotel The carpets in the rooms need to be updated
Big and beautiful hotel & suites. I did not like the fact that there is no space to put things in the fridge. Is stocked with their stuff and will charge you if you move it.
Decor is outstanding
Ac didn't work n staff was rude
the hotel was a great spot to have a classic las vegas feel without paying the las vegas prices. you can enjoy nice rooms, casino, and a pool all included. the rooms were a bit small and the elevators took forever to come when called. the hotel is not a premier hotel but on a budget it is worth a try.
This is a great budget hotel to stay in, the rooms were very clean and modern plus the beds were comfortable. Wonderful staff and location. I would recommend staying here Sunday through Thursday, Friday night was really crowded. This was expected for the price, the pool was small but fun, unsavory groups of frat boys walking around partying in the hallways, and very crowded elevators so crowded you had to wait awhile to get on.
Price for stay Wi-Fi is limited to a certain number of devices in rooms. Not a good selling point when most people travel with multiple devices.
Location is great. Staff was friendly. Price was good. Only thing I didn't like was that there was no soap. I don't Use body wash
The location was great, staff was overall friendly. To start this place is truly a maze. Waiting for the elevator was a nightmare. I feel like I spent most of my time waiting on one. I got so sick of waiting I took 20 flights of stairs down to the casino. Saturday morning between 7-8 am I woke up to a fire alarm in the hotel. Can I just say this hotel was more stressful than I imagined. I was really disappointed. I have added this hotel to my do not stay list.
Good location on the strip, 21+ only pool, decent value Expensive parking, small rooms. Found lots of gross hairs in 'clean' bed. Bathroom doors were like sliding closet doors so no privacy! Good luck with your post buffet poop!
The staff, room, location, restaurants The elevators. ALL ELEVATOR banks are extremely slow and overcrowded. In some cases 20-30 minute wait to get to your room (or down to the lobby)!
Central location for exploring the strip by foot. Great restaurants on site. Hard to navigate inside the hotel, not well marked to get from hotel to parking garage.
great location! lots of fun things to do right around the hotel. great pool! the nook and nook express is seriously the best little restaurant ever! when checking in we were told that our booking for a non-smoking room with two double beds was a "request" and because of that, we were bumped to a smoking king room. this was at 1:00am after having stood in line for 45 mins (the self check in kiosks are a joke). we accepted our fate and couldn't argue with the front desk woman as we didn't have a copy of our hotel booking itinerary on hand. she did hold a room for us for the following day but the bad impression had already been made. after checking the booking itinerary there was nowhere on it stating that our room type was just a request and this is why i am so irritated by the whole situation. what's the point of booking of the room you want if they just decide to change for you themselves??
Room was excellent
The hotel overall was great, staff was friendly and helpful. The pool was very very small for the size of the hotel and the hotel bathroom didn't have a fan for showering.
The gym and spa were very good. The hotel staff was pleasant. The food was good. Pushy aggressive sales people at Perfume 11 caused an overall negative response. I have already told five people to avoid this shop.
Location was great! Right in the middle of the strip. We were also able to leave luggage at the front, secured, before we were able to check into the room so we could go enjoy the strip! Not the cleanest hotel I have been to. Mold on the ceiling, bathroom counter wasn't cleaned very well, old dried pink/red liquid on the wall.
Good hotel and location The smell of the casino
The location is great, close to Wynn, Venetian, Mirage. The Suite was large. $5 tables during the day for fun. TI is a cheaper alternative tot he Wynn and Venetian and lets you stay in the same area and go back and forth walking to the nicer properties. The property and our suite were pretty dated. Our suite was large, but the furniture was old and worn out. The room was really dim at night, not enough lighting and it smelled like smoke even though it is a non smoking room. The hotel does not offer any kind of pressing service, they only have dry cleaning that they send out. My clothes were already clean, just wrinkled from my suitcase. Paying for cleaning them again and waiting one full day to get them back sucked. They charged a pretty hefty "Resort Fee" but I have no idea where the resort is. All I saw after being there for a week was my room and the Casino. I never went to the pool. I was disappointed they stopped doing the pirate show in front. Also, the restaurant choices suck. Who wants to eat at Senor Frogs when there are so many top chef places next door at Venetian or Mirage? Overall, TI feels like more of a downtown property than one on the strip. If you get it cheap, it's OK.
Everything was great! The wait to check in was a bit slow but other than that.... my favorite place to stay! Like I said the wait to check in on Saturday was slow an there wasn't even a long line! If clerk would of just made eye contact an said just one moment that would of been nice! But once being helped she was very friendly
Nothing... HOTEL .COM IS ALL LOT BETTER TO BOOK FOR ROOMS. They will not give REFUNDS.
Convenient location Resort fees are a scam to extract money with little/no value. For the cost, the Health Club needs to be open 24/7 and have more equipment.
Central location, bathrooms were really nice, everything you need/could need is in one building.
Room Cleanliness Ease of everything Casino Bars
The location and low room rates are two of the best things about TI. The pool is nice enough. The rooms are mediocre but cheap. The smoking is overwhelming in places like the casino and pool
I liked that it was central. The room was clean and fairly quiet. What it lacked was coffee maker or kettle. Your forced to buy a coffee maker across the street at Walgreens or spend 20 bucks a day on Starbucks. Very smokey environment could not spend much time in the casino. Very tight machines so don't plan on gambling here. Vegas is not a good choice for Canadians right now and I would avoid it. Totally overpriced.
Complimentary water , coffee and wifi not provided
The room was very spacious and clean. The bathroom was clean as well. Roomservice were fast and most of staffs were nice. Overall it was very clean and cozy. Somehow the security alarm went on at 5am while we were sleeping. It was very annoying and wasn't pleased with that. When I checked out I mentioned that to the staff. she told us that it was just the security alarm and acted like it is just nothing. Besides the alarm thing, other things were okm
Location, casino, upscale The bed and pillows horribly uncomfortable for a 5 star propert
The hotel lobby is gorgeous. The rooms were nice and tidy. Overall, a good place to stay.
Staff very professional and helpful, room neat and clean Noise of cleaning near our room in the morning, can't sleep in or nap mid day, but it wasn't really that bad, I know they have a job to do
The room was pretty and our cleaning ladies greeted us everyday and were really super friendly. For the price, we would've preferred a nicer view....when we booked it led me to believe we would have a view of the strip but when we got there, the front desk said they may not even have the Bella Suite at the Palazzo available. It was confusing. They finally made one available... but honestly this hotel is way too expensive. Not impressed. And that's sad...
Rooms, pools, workout room were all good. Delays in checking out, skeleton crew, trying to charge another 40 bucks per teenager in top of the pricey resort fee. Gouge
Check in was very easy. Food and drinks are very expensive.
Free parking was lovely! And so many great restaurants and shops within walking distance!
Staff was quite pleasant and seemed genuinely interested in our experiencing a nice stay at The Palazzo.
The room was soooo beautiful and large and had a great view of the strip. There wasn't anything we didn't like. It was fabulous.
I loved the size of the suites and the comfort of the room. It was the perfect size for my group. The cleaning lady did not come in to clean when we asked her to come back after we left. She did not come back to later in the evening and she did not do a good job of cleaning.
The rooms are some of the best in Las Vegas. The motorized drapes, light controls, etc are over the top. Beds are very comfortable. Food in restaurant was top quality. Check in process is one of the WORST in Vegas. I am not sure if its their infrastructure, software or process but I waited in line for over an hour. What I also observed is the clerks have a book with pictures of the rooms and it seems like they are trying to up sell larger rooms. When you are dealing with a lot of foreign guests with a language barrier, this process takes significant time. Literally, some guests were at the desk for more than 15 minutes for check in process. I like hospitality but having long conversations explaining everything about the hotel and Las Vegas in general need to take place at the concierge. Not sure if I will subject myself to this again. Beverage service in Casino very very very poor. Had 8 in our group at Black Jack table and could not get service. When I tried to go to the bar and BUY drinks, they would only sell one drink per person standing there at the bar. Dumbest thing I ever heard. After remembering this, I am sure I will NOT subject myself to this again. No more Wynn for me.
Beautiful and well kept. Can find as nice of places for less money. Not much to do other than gamble. Even lounge bar was tough to get into. Can be long waits for restaurants.
Went to vegas didn't have a room went to a casino to get a room pretty expensive so I looked online and found the wynn at a good price. First time staying there ot was very nice inside and out. rooms are great would like to stay there again. Thanks Maybe just getting asked for the card every time went back to the room although I can understand why o well
I liked the rooms, the comfort of the bedroom and bathroom. Cleanliness is not outatanding though. We had to request shower gel to get it. It was not available at first for instance. I didn't like the way staff behave and ibteract with us at the casino. It was not an atmosphere that encourages people t play cheerfully
Loved the outside coming in. Lovely decor and rooms modern and spacious. Bed super comfortable. Loved the waterfalls and teppanyaki restaurant. Great customer service. Smoke!
The rooms are REALLY nice and clean. Even if your a guest of the hotel you pay $18 Valet. The parking valet is too busy and takes so long to park and pick up your car.
The Wynn is always the best.
From the second you enter the building you realize that it's a 5 star hotel and casino. There are multiple pools and the rooms are very nice and spacious. The gambling floor is ample as well as the shopping and food options. I'm not sure I could ask for anything more. I highly recommend!!
Rooms were high tech Lack of nonsmoking rooms almost sent me to the ER
Unfortunately, their computer system went down and they did not have a back up. All of the slot machines had to been hand paid which took over two hours. No one was able to check in or out during this period of time. This happened on a Friday night (6/3/16) at approximately 9:15PM. I was stuck waiting to be paid a minor amount so that I could leave and make it to a dinner reservation. I finally left the slot machine to another player as I was meeting friends and would have been late.
I always love the gardens, the comfy casino seats, employees willingness to always be helpful, cleanliness, air quality isnt bad, detail in the overall decor... etc., etc.
Very expensive, expensive resort fee with no coffeemaker, charges for TOUCHING the mini bar, no access to a fridge, horrible smoky environment.
At checkout, they did remove the resort fees from bill. Spa was excellent, both shows were great, Portofino restaurant was excellent Room A/c was 7 degrees below what was set, after A/C guy came to room with directions, such as make sure handle was up on door....keep washcloth on top of thermostat?...and turn on fan when you leave room...nothing changed. Fire alarm went off at 4am with loud recordings for the next 20 minutes, water on sinks in bathroom was messed up, and TV was searching for signal for probably a total of 6 hours in the week we were there. Be prepared to spend a LOT of money on food anywhere in hotel.
The bed and pillows were very comfortable. The sink drain was off the track and "closed" I fixed. The shower - the ring at the top kept sliding down to the shower head. The radio/alarm did not work. Lack of consideration for other patrons - sexual sound could be heard through the wall, the drunks yelling/swearing in the hall in the wee hours of the morning. No room in the refrigerator for any "leftovers" - it was filled with liquor, water so that there was no room for the leftovers I had.
Only part of the entire stay that was positive was the Operations Manager finally coming through after having complained 4 times about my room and it still not being resolved. Housekeeping was an absolute joke. Leads me to believe that there is no communication between front desk and housekeeping. First night I check in, got a room with two queens. Almost jumped in to be to notice a big urine stain on the sheets. Thank God the second bed was clean so I slept in it. Oh did I mention the clump of long black hair on the ice bucket. Reported the issue the following morning and the girl removed the resort fees for two nights only to come back that evening to find the issue still glaring at me in the face. Reported the issue the following morning to the same girl I talked to the prior morning and this time all she offered was to remove one more nights resort fees (apparently as issues escalate the process to resolve the issue is to make the customer less happy). Much to my surprise I found the issue yet unresolved that evening when I returned to my hotel room. At this point I was thoroughly disgusted, what else wasn't cleaned in my room prior to me checking in and during my stay I wonder. Having found the issue unresolved I marched down to the desk to talk to someone that would give me more than a "We have done the most we can do" speech. I asked for a manager who too while apologetic had his hands bound with what he could do. When I asked him to go up to my room and see the issue for himself he informed me he had no idea that issue was unresolved for three days now. Eventually he pulled some strings and got me a ticket to a show and $50.00 credit for dinner. I work in the service industry and know that what most customers want is for the issue to be corrected and to some extent to be taken care of. After my first day that's all I wanted, I didn't ask for any money (company trip, company expense) so how hard is it to acknowledge a breakdown somewhere in the system, apologize and take care of the issue.
Location, amenities, restaurants Main pool area closed for renovation
Quick, efficient check-in. Was offered a special offer to upgrade to a suite for an extra $75. Very quick valet parking services. Rigid check-out time
Beds were soft, pool was amazing and the view was incredible. I liked that the windows did open a little when the room got stuffy.
casino starting to look run down. food/resturant pricing seems high.
I liked the casino The $400 security deposit :(
The casino and staff were nice For over 120$ for a room, I expect a little fridge and microwave in there. Even Motel6 has those lol. It was also a $20 charge to valet park the car, something that should be free for those staying at the hotel. Next time I'll just stay somewhere cheaper.
Loved the experience at Mirage Hotel. Very friendly crew, great room and great restaurants. Whenever I come back in Vegas I am definitely staying at Mirage again.
I loved how fast housekeeping was at providing what we needed. The front desk takes forever to answer. Nothing too major to complain about though.
* Spacious & luxurious room * Generally easy to get a spot around pool * Nice classy casino * Lots of restaurants in hotel * Hotel was exceptionally clean * Located at the nicer end of strip * Fantastic stay overall, would stay here again * Quiet room (which we requested) * They gave us $100 dining voucher which we greatly appreciated! * Staff around pool were pretty hopeless. We had to wait a long time to get service and even left a few times because we didn't get served at all * Located about a 20 minute walk from middle of strip so had to get a taxi a lot of the time * They charge for wifi which seems pretty ridiculous in this day and age
beautiful, clean too expensive. no perks.
THE ROOM! THE SPA! The view! Deodorizer smell. (Better than cigarette smoke, I suppose). Food at Sinatra was way overpriced for not being very good.
The rooms, comfortable beds & uniqueness of everything. The food & staff was A+
Great size room, clean, bed and pillows super comfortable, staff friendly, excellent experience.
Room comfort and view. Higher end hotel so crowd is relatively calm and easy going. Room smelt like old cigarettes. Only staff that seemed happy were the in room dinning delivery folks. Check in, valets and doorstaff were slow and unattentive. We are likely to stay at Venetian/Palazzo on our next visit. Better food options/shopping and friendlier staffers.
5 star restaurants, amazing spa, gym with everything you can ask for, great shows, luxurious hotel!!
Best ambience on the strip. Great dinning options and very friendly staff
We have ordered vegetarian food and found meat in our food. Pool area was not bad, but could have been kept better especially water had lot of accumulation . Lot of cigarette smoke , even if you are not in the casino. It was the worst we have seen anywhere in Vegas
Customer service is amazing and overall the hotel is beautiful and clean. There is a club and pool parties downstairs from the hotel and Wynn is a short walk away. Not a lot of restaurants or cafes that are open late in Encore compared to other hotels.
Great room and service Nothing
The people who check your card at the elevator are rude
Customer Service Not friendly and accommodating.. Also room has thin walls and average rooms
I was charged I was charged resort fee of $17 a night plus tax. This is such a rip off as every hotel has a gym and wifi as standard. The grout on the bathtub needs to be fixed.
The beds were comfortable. I booked 2 nights at the Westin. On Night 2, Two personal laptops, a digital camera, and checkbook were stolen out of my hotel room. The safe in the hotel room was not big enough to house the laptops and I trusted that Westin was a reputable line of hotels and safe enough to leave my things tucked away for 3 hours. When I called security, they took over 20 minutes to get to me, and then said it would be investigated first thing the next day. The head of security didnt arrive until the late afternoon when we had to check out. There was absolutely no urgency in trying to rectify this situation or assistance in making us feel safe. They took away my "amenities charge" and a dry cleaning charge because my dry cleaning arrived 2 hours later than it should have, but didnt take away any major charges considering over $2000.00 worth of my possessions were stolen, likely by an employee. They were unhelpful and made me feel incredibly unsafe and uncared for.
We've stayed at the Westin on numerous occasions and we keep going back because the beds are super comfy, close to the strip-yet far from the crowds, and the prices are usually reasonable. Also, as SPG members we earn points, which can be used to stay at other participating Westin locations. The craps table is only open from Thursday through Sunday evening.
Everything. Great hotel with friendly staff and great location. Awesome rooftop bar with great cocktails.
Hotel was quite comfortable for being off the strip, casino really small, liked that it was non smoking The staff and their attitude. Since I was an SPG member but didn't book directly thru SPG, was told I wouldn't get my membership Points. Was also told since it was a 3rd party booking that I wouldn't get the room that I thought I was booking. I paid an extra fee to book a king size suite, staff told me that usually we get the standard room which had 2 double beds. I showed him reservation that showed a king size bed and he finally changed his tune and accommodated us. Being a SPG member apparently got us nothing since I didn't book they them personally!
Location Bar was nice Check in...employee was very inexperienced. The clerk did not know about the SPG members upgrade. Told us no such floor. Also did tell us about the green program Parkade a nightmare....elevators I poor condition.
Close to the strip. Parking onsite. This is not a 4 star hotel. A little dated. Waited in line for awhile to check in and out. Casino was small and there weren't many people there. No refrigerator in room.
I booked a non-smoking King room. We checked in and I thought everything was fine. We got to our room and it had two double beds and no robes. No time to change rooms, as we were in town for a UFC Fight. Sleeping in double beds was not the ideal romantic getaway we had anticipated.
It was quite and easy to find Parking. Located not too far from anything. Clean room. Price was great. Staff was very helpful. Had a nice view of the carousel! Lack a casino and food option is limited within the hotel. Bathroom tub had a tiny bit of rust and the shampoo, lotion, and body wash was not that great. So I would recommend bringing your own.
for the price, you can't beat the location. its a quick 10 min walk to the strip and you can easily cut through bally's to beat the heat. the pool is definitely not on las vegas quality standards. its what you would find at a business hotel. if you want a vegas pool experience, don't book here.
Clean Comfortable beds Central air Clean sheets Clean bathroom and shower Does not smell like smoke!
The rooms were nice, had a fridge, a safe, a nice tv, etc. There is construction and you have to park in back. This wouldn't be a big deal if there was a taxi circle- which there isn't. We asked the staff to have a taxi waiting for us at a particular time, and after waiting 10 minutes, we decided to walk to a different hotel to get the taxi. If they aren't going to have a good way to get into the hotel- they need to do a better job ensuring people can get taxis to go where they need to be.
Outstanding staff and customer service. Clean, comfortable rooms. Perfect location on the Strip without the price of a luxury strip casino. The little casino was and food options were good too! One suggestion - Don't book a room on the south side of the hotel unless you want to see and hear the trash compactor at work early in the morning at a neighboring hotel.
Lobby hasn't been updated in years but rooms are comfortable and clean. Walk to rooms is much better then larger hotels. Could use a update on gaming and food area. Color scheme has been same for years.
Location, small feeling of old vegas! Hard to get a cab around back
The hotel was great, a little smaller than the other hotel's on the strip but this hotel has reasonable food options and is accesssible to the strip right across the street from the Mirage. You couldn't find the hotel parking area. Need better signs or directions to get to the parking lot.
Location is perfect. Room was clean. Cleaning Lady didn't steal, did a great job. Ladies walking the Casino floor were VERY helpful and fun, directing me to the fun games and being enjoyable to speak with. Broke the toilet handle, couldn't flush without some work. Broke the shower handle, couldn't turn off the water without lots of struggle. Casino is aged. Construction. Lady working the lobby was not easy to speak with, not really a fun person, you could tell she was tired of being there.
Everything else. The bathroom sink overflowed from malfunctions.
I enjoyed the location of the Casino Royal. It was perfectly situated to all the major hotels. I was able to easily get to a couple of the larger hotels where my convention was being held. I also enjoyed the fact that an Outback Steakhouse restaurant was attached, and a Ben and Jerrys. The Outback Steakhouse provide a great menu and atmosphere for dining. The room was very nice though small. However, it provided all that I needed to enjoy my stay: a fridge, keurig coffee/tea maker, counter space, desk etc. It was very clean too. Since I am not a smoker, having to navigate the casino to get to the rooms made it a bit challenging with all the cigarette smoke. Other than that all was good.
Clean room Not clear about booking a King room online and getting tot he hotel saying that we will be in a queen room. Shady business.
Free parking Rooms need an update. Furniture frim the 80's as well as carpet an elevators. Very outdated overall
Location only. The hotel is in desperate need of a remodel. The Valley Tower is remodeled but the others are dilapidated. There is a charge for everything including parking. There is no coffeemaker in the room and no refrigerator.
The parking was low stress, and so convenient. Staying where the show was made it nice. The late checkin was frustrating. We had to pay extre to check in befor 4 pm
When I booked our Rooms, We booked for Mardi Grass Not Carnaval. Our Door Needed To Slam It Hard In order To Close. I Was Also Told That I Would Have $10.00 Credit For Each Day Because We Didn't Have To Get our Room Clean But we Could Ask For Towels Etc. Overall I Was Not A Very Happy Client
Clean, well appointed hotel, great staff, very friendly. Close to the mono rail and the strip.
We travel all the time. Our family stays in many different hotels. I feel we were misled on price. What they offered online was a great price. When we arrived taxes , resort fees and parking fees were all added on top of the total that was given online. Turned out to be double... :( Then made it worse when we arrived at our room finding it to be dirty with stained carpet, and out dated furniture from the 90's. Also food was very exspensive. I wish there would've been more of a selection offered.
Location to the strip Did not get discount i was promised over the phone. Manager on duty would not fix the issue. Very disappointed.
There were some internet issues which took a few minutes to resolve.
My second time staying here. The 1st time wasn't bad but then again I had a suite. This second time was horrible. Staff was rude. And they messed up our room check in. We had to change rooms. They over charged. And the room was so gross! The couch looked like it belonged in a horror movie! Everything!
I really liked the restaurant downstairs - they had amazing salad there were few outlets in the room and the ones they had were chinsy ones that the charging block didnt fit tight into.
i like the excellent location ... the room was nice bat very noise you can hire noise from the ac.. extractor outside maybe on the roof it was a in comfort night for next day of work.......
the full kitchen with fridge, stove and microwave small bed, torn and uncomfortable sofa sleeper
close to the strip hot water did not work, took two hours for maintenance to show up. only two of the five pools were open. dirt in the tub and shower. unfriendly staff who were actually bad mouthing my wife right in front of us upon check-in.
Having a confirmed reservation I was a little confused why the front desk was unable to find my reservation thus taking over an hour to check us in. They also neglected to tell me that the check out time was 9 a.m. Since the front desk neglected to tell me that check out time was 9 a.m. Come 9 a.m. They were banging on the door for us to get out which also included multiple phone calls from the front desk
the most that i liked was the peacefulness, first of all the beds were so comfy the room was equipped with all the things you need such as utensils for cooking, toiletries and towels!, there was extra of everything. no need to call room service for anything. my friends, husband and i enjoyed every minute of it..will make sure the kids come next year.<3 carpet needed some cleaning.
Seems to be well designed and in a good location Nice to have a reasonably priced 'resort' near a convention center [Sands] - Distance from lobby to rooms is rough without use of the cart - Lack of elevators is a serious impediment
Easy in and out of your hotel. The kitchen was wonderful since I was there for a wedding and I made the wedding cake which we then served in the hall and was very nice.
near from convention center check in center can not access handicaper
Location, pools, room is a plus. Bed was comfortable. Expected 2 queen beds. Got 1 king and sofa. Still ok.
it was a clean, comfortable, and relaxing. it had all the necessities. the price was right and the space was very accomodating for a family - but romantic enough for a couples. Loved it! i didn't like that there wasn't an elevator. we stayed on the third floor which was awesome for views and not having anyone above us - but carrying all of our luggage up and down the stairs wasn't too fun.
I loved that the pool was opened 24 hrs check out time is way to early for Vegas
The room was spacious and having everything available was a plus (eating utentsils, pots/pans, dishes, washer/dryer, etc) No onsite restaurant, although, there is a menu to order from an online location. Also, construction took away from the beauty a little bit...
It has all of the amenities of home. The work out facility was very small.
Best kept secret! Quiet, but right there in the middle of the strip. Can use the Falmingo pool, but Hiltons is much more relaxing. Great staff, rooms were wonderful, and the little store has great breakfast! I would stay there anytime! N/A
The value, size, and cleanliness of the room
This Hilton was excellently located, right in the middle of the strip, and at the back of the Flamingo property. It's a six-minute walk across the street to Bally's and the concourse to Paris; it's a ten-minute walk across the Strip to the Bellagio and Caesar's. We had a spacious and comfortable suite with a large, jetted soaking tub, a sitting area with a couch and coffee table, and a practical kitchenette that included a fridge, microwave, sink, and some dishes/flatware. We were very pleasantly surprised to find that the fridge in the kitchenette, unlike other luxury Vegas hotels, was empty, so we could use it for our own stuff. I hate it when the fridge is stuffed with mini-bar offerings that I've no intention of ever using; I find it especially obnoxious when the fridge shelves are on some sort of auto-scale that tracks if you've tried to remove a mini-bar bottle to make room for something like a personal water bottle, and charges you for the "missing" items. There was none of that nonsense here, thankfully. The Hilton has its own pool just for its guests, separate from the Flamingo property, which we appreciated. It was about 100 degrees when we were there, and we didn't want to use the extremely crowded and noisy Flamingo pool. The Hilton is unfortunately on the back side of the Flamingo's pool area, and every day is party day at the Flamingo pool. The disco music blared at bomb-test volume from noon to six, every single day. Even with the windows and blinds shut in our suite on the 6th floor, the music is still earsplitting, but I suppose the upside is that the music tends to drown out most of the drunken partiers in the Flamingo pool. It was nice to have our own pool for this reason, but the Hilton pool area stank like a four-day-old dead skunk, on account of a nearby garbage dumpster in the blazing sun. We nearly gagged on Saturday when we tried to use the pool. The jetted tub was impressive and comfortable, but didn't drain on its own. We had to pull and hold the drain plug continuously until the water had fully drained; it kept slipping back into plugged position without someone holding it up. I also would have appreciated a little more privacy between the jetted tub and the rest of the room, like a sliding glass tub door or something.
Location, staff, cleanliness, etc. No complaints.
The staff was helpfull the location was perfect. Room temperature was freezing, The heating system is not good.
Hotel is in a good location behind the Flamingo.