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The staff are absolutely amazing. You can shoot the $#!t with anyone from the bartenders, to dealers, to concierge, to drivers, to house keeping. We stay here at least twice a year and never regret a thing!!!... Except getting wrapped up, chatting with the staff, till 6 am ;) The cost of the mini bar. But hey, it's Vegas!
This hotel stay is great. The rooms are nice and clean and the air quality in the casino is more tolerable than most packed casinos I have been in. The food at dunkin donuts and pink taco are great. The food at the cafe that is open 24hrs could definitely use some work, but the staff is awesome. The cab/uber drive to the strip and to Fremont is about a 10-15min ride. Its also great that there is a few other places in walking distance from the Hard Rock. I would definitely stay at the hard rock at my next stay in vegas.
In overall the hotel was good. The room was comfortable and clean. The staff brings customer service all time and the hotel is beautiful and huge. Despite I knew the location was off the Strip I was taking into consideration the fact that the have shuttle bus. However, the buses are available from 10 am to 5 pm (too late and too early). So we had to spend money in uber caps and also the city bus. Next time I'll rather to consider another hotel on the strip.
Updated. Renovations while we were staying. Location.
Collapsing mattress, smelly non-smoking room, construction noise before 7:00am in the morning
Nice Rooms and casinos, great food No ashtray in smoking room
Casino and grounds were great. Paradise tower is a little far from casino to casually enjoy. Hotel room was very dark, poor lighting everywhere in the black on black on black room. Room phone was dead and information book damaged and hard to use. Was supposed to get a king, none were available. My 6'7" husband was a little uncomfortable in the queen
The staff was very friendly and nice, had no problems
I enjoyed having the the staff. They were very welcoming and pleasant. The room was clean and spacious. I would have liked to be closer to the strip.
My husband and I were in town for a wedding. We got the room at a discounted price. We were both excited because we are both musicians. One night we actually walked around the casino looking at all of the different instruments and outfits that were on display. We aren't big drinkers or gamblers so we were only really downstairs to walk around and shop/eat. The room we had was nice and the bed was super comfy. Everything seemed to be up to date. I loved the theme of the deluxe room. When we pulled up to the hotel I noticed the airport right next to it, but not once did I hear a plane while in the hotel. I most definitely stay again at the price we got! We asked for a nonsmoking room and when we got up to our room it smelled of weed. Which was probably from a room nearby because each time we left and came back into our room it smelled like it more heavily. It must have been from the vents. The bathroom shower wasn't super clean. I didn't dare walk without shoes or slippers on. The lighting in the room wasn't very good. It was very dim lit which some people find romantic, but it just seemed ghetto to me. My husband and I aren't super high maintenance, and this stay was well worth it. I would happily stay again at the same price. If I had the option to stay at full price I probably wouldn't do it.
The reservation date was messed up and price would not be met for correct date. Kayak nor Hard Rock would match the deal or cancel reservation. The rice for room was charged and no one used room What a waste.
I love the beds! Waiting 4+ Hours for my room, I ended up having my phone died and had to threaten to talk to a manager to get a room! Mine you I was running on 3 hours of sleep and it didn't start my birthday off to a good start!
Good sized room and amenities Very poor check-in experience (took forever and room wasn't ready until 3.30pm)
Bathroom was not particularly clean.
Inexpensive, good bed, interesting decor, good service when requested Too far from the Strip, room too small, poor layout of two-queen suite ... glass wall between the bedroom and bathroom that had to be closed with an awkward curtain that blocked the door when used. A glass wall in a King suite makes sense but not with two queens. The room was missing items like enough glasses, and pens, do not disturb sign. Poor views from much of the hotel .. OK from the 10th floor up.
Beds were great, it looked chic. Hotel has some good eating options. Bathroom is all glass with a drape to conceal yourself and no locks. For a suite it's quite small and about the same size as a regular room if you knocked down the wall for the bedroom. The toilet light needed to 'warm up' so it was terribly dark when you had to use it quickly. Shower head pressure was low and water never got acceptably hot. No refrigerator, no microwave, no where to eat really. For the cost off the strip that far I don't think it was worth it.
Restaurants and location. Service was slow and unresponsive.
Nice suite. Off strip. Suite was nice. Nice staff, poor service. Had to call 3 times to get room cleaned. One of the days they didn't clean. Much better service at all the other major Casinos In Vegas. Low cost is the only attribute. You pay for what you get.
I liked it all. Close to everything. Nothing I can really complain about. The only comment is that the decor needs updating.
They lost our reservation then ran my card for the weekend rate at the hotel. We missed our dinner plans at Gordon Ramsay because we couldn't get into a room and shower on time. Hotel is in repair process looks very tacky for incoming guest. Front desk trainee did what she could to accommodate but she had no pull. Put a damper on the weekend for sure. Will never book here again
The rooms were very spacious, clean and comfortable. I especially liked the flat screen tv's. Also, the full breakfast was excellent and the staff was very friendly.
The rooms were lovely to look at and delightful to sleep in.
The proximity to everything in Las Vegas, excellent breakfast, clean rooms and well equipped for electronics.
The included breakfast was very nice. I like that it's not attached to a casino. Location is excellent to get to the Strip and other restaurants. Pretty small for 4 adults (my husband and me plus my retired parents). I asked for a suite with a separate room which is what I was lead to believe we would have. We had to ask for additional pillows. The sofa bed was filled with popcorn remnants.
the staff there was wonderful - plus i love the room layout with the additional seating area, kitchenette, and large dressing area.
That it was nice for the price. And the TV was nice. The pool is to small and it was drity.The room did't have a DVD player..
Nice and relaxing, walking distance to the Hard Rock casino. We like the shuttle bus. The drivers are very nice and on time. Howard is very nice and friendly and easy to talk too.
close enough to the strip without the noise, free parking, free breakfast, free internet, 42" plasma tv, fridge and coffee maker $20 charge for late checkout (2pm), small bathroom
Spacious room, location on walking distance from the Strip, free internet No minibar, no alcoholic bevarges served in the bar after 11:00 pm - is this Las Vegas?? But one is gladly refered to a shop about 50 meters away that is open 24/7
Left my cell phone charger in my room. Contacted staff and manager's voice mail. I did not receive a call back/response!!! Refer to above response, also hotel/casino has bad ventilation!! (Smokey!)
Nice, quete place, convinient location
The staff was friendly and the food (and food prices were excellent). Even though we asked for a non-smoking room, smoke still got in (there was an ashtray right outside our door). The bed linen and towels all smelled of smoke. A suggestion would be to have a non-smoking section of the hotel were there is no smoking in any area ie. romms,halls etc. Also the pool was not very well advertised.
friendliness of staff
Value for the dollar Maids knocking on your door at 8:30 in the morning
Rooms were clean The front desk staff have not got a clue, a couple of younger ones helpful, older ones made you feel like you should apologise for being there,
it is a very big hotel situeted above the casino. The room was totally silent, the bathroom was complete, clean and nice, there was a big plasma Tv, telephone, everything. Almost in front of the hotel ther is the stop of the bus 108 that's the one that takes you to the airport (at 10 am it took 14' from the stop to the airport). Also is good that from the hotel you can reach walking downtown (Casars Palace etc..) and also Naples road, that is the zone where most of the "flamboyant" bars are. That's good, i would stay that again. the only bad thing has been that the receptionist charged me the firt night on my credit card when i wanted to pay it all cash (and when he heard that i wanted to pay it all cash he didn't accept to refound my visa taking the amonth in cash). He also hold the amount of the rest of the nights from my card untill i checked out. But i think this happens as a guarantee in most of the hotels in Usa (at least many people told me so).
Location, price vs quality considering the promotion rates, rooms a bit outdated, but comfortable, big enough for 4 people in a 2-quenn size beds, breakfeast buffet in the morning is great, and affordable when used with promotion coupons given when registering as a player at your arrival. Pool is not too big but great. Hotel not too big for the city. All promotion for player, so kids under 21 canot benefity from anything is must pay for verything fuul price.
This hotel is very close to the Mccarran Airport, and provides free shuttle for customers. Servers displayed very good service attitude. And the price is reasonable.
I like nothing about Terribles. It truly lived up to its name! 1) Non-smoking room stunk like smoke. 2) Toilet didn't flush. 3) loud! 4) Disgustingly dirty floor. -- This was the worst place I've ever stayed at in Las Vegas and I recommend no one else go there!!! Terribles was so bad that I checked out after just one bad night!
During our stay at La Quinta Inn & Suites Las Vegas, it was not enjoyable at all. We were able to hear everyone talking through the walls, including a couple having sex! I felt very disgusted and the room itself was disgusting! Was not vacuumed either! Will never stay here again! I guess you get what you pay for.
Dirty walls, damaged doors, fire alarm went off twice due to air duct cleaning. Friendly, helpful staff. Dirty walls, damaged doors, fire alarm went off twice due to air duct cleaning. Friendly, helpful staff
Price A/C was just decent
Friendly staff and nice facilities No elevator
Loved the fitness center and pool/hottub. Hottub especially was really nice after a day of walking the strip. Did not like the Breakfast It had no meat it was mostly carbs. Carbs bad... Really hated the kids running up and down the halls in the middle of the night and the dogs barking off and on all night. The shuttle to the strip was nearly useless as you had to wait a very long time. moor than 30 minutes.
Cleanliness, hospitality, Shuttle driver Jacque, and the shuttle service. Pretty and comfortable room. Nothing.
Friendly, helpful staff. Amenities were great. Clean rooms. Parts of the hotel did look a little shabby. peeling wallpaper and such.
Complimentary breakfast. Outdated rooms, warm hallways, missed my room service two days in a row, crappy location, unhelpful staff, crappy parking, shitty location.
Poor shuttle service. I was told a time (90 minute wait) than was told I would need to.wait another 30 minutes.
Loved the comfy bed, and our single King room had an enormous bathtub! Big enough for 2. Also liked the location, very close to the Strip. All the entrances to the hotel rooms/pool had keyed entries, but several of them were either broken or just left unlocked.
Free breakfast , and easy to get around The pool was duty
The shuttle driver was kind. The elevator was broken so we took the outdoor stairs to get to our room which were not covered so we got wet in the rain. The small eating area was packed with people and the food was mediocre. The coffee was not good and they offered only small cheap styrofoam cups so difficult to take with you.
Room was comfortable, spacious and clean. The breakfast included in the rate was just right.
Hotel was off the strip, so quiet. The staff was helpful and courteous. Hotel was a bit run down. One of the elevators wasn't working and the door to it was closed. Also, for security purposes, one can only use the elevator with a room key. That implied it's not in a nice area. I was asked for money by someone passing by in front of the hotel.
very good value for a family - sleeps 4+ comfortably, good location
location I asked for a non-smoking room, but when I arrived it was not available. Thus, our room was smelling really bad. It was very unpleasant. Additionally, I couldn't control the air-conditioning temperature and we're really freezing inside our room. The wireless internet service, although available, was not fast.
The hotel is equipped with a full kitchen and is decently priced as well. The rooms were clean. The corridors were hot.. The AC in the room switches off as soon as you leave the room, so its about 82 deg and humid once you re-enter. Its a long way to the strip and you have to drive
I liked the late check out, staff very friendly Cleaning staff didn't change anything until day of check out
Great service & accommodations. Excellent service
Fully stocked kitchen included all the pots pans and utensils to make mac n cheese at 6:30 in the morning when we got back from the strip! It's not far from where you want to be and its less than 1/2 the price that you would pay to stay on the strip. Front desk staff were very friendly, and they had a sense of humor too! I liked everything about the hotel.
The kitchen and the lounge. Bathroom was huge. In the flight path of airport
Location location location!!!!!!!!!!!!!!! Minutes or even a walk away from the Strip. Clean, safe neighborhood . Staff was friendly especially Jeannie. My reservation was canceled and she was able to get it back even though the hotel was booked. a plus is my 2 dogs where able to stay there and they loved it also. Really clean rooms, nice bathroom plenty of parking. However, I did not like the pool it was too small . Needs to be bigger with more design it was a complete eye soar to look at.
i could bring my pets, and the kitchen, and the quiet location
everything! the friendly staff, the room space, the mini kitchen for people on a tight budget, the close parking to our room, the easy to access side doors for going in/out of the hotel, the comfortable bed, 3 blocks from strip, cleanliness of room and free dvd check out. rough towels
the airport was close by furniture was well worn and dated the chest of drawers was broken
The price is very reasonable. Comfortable bed, good pillows, clean fresh towels. Kitchenette with microwave and fridge is surely a plus. The continental breakfast is great if your on the go and didn't have time to find a place to eat breakfast. The only negative comment I can say is the noise. Too close to the airport I can hear the plane every 30 minutes or so. Just the noise sorrounding the hotel. But everything was very good.
A nice, clean, comfortable room and a more than fair price.
Easy transportation to and from the airport 1st room I had didn't have a bathtub, but the staff quickly fixed the problem and moved me to a really nice room.