Reviews for Payless in Newark
- All reviews 100%
Jan 23 2017
Pros: I asked for a car with a Bluetooth and after being told i probably couldn't i did get a Nissan Juge, which was pretty cute. Other than that i was charged twice as much than my estimated rate because of fees and insurance. I really felt like i was gotten over on. Drop off was rough their check in machines were broke which delayed the return time and they ended up charging me for another day! No worries after some time at the check out counter they were able to adjust the price back down. I dropped the car off yesterday so hopefully they're no other hidden charges in my credit card statement that I'll have to dispute later. Chances are next time I'll just go back to enterprise-a company I'm more familiar with.
Jan 23 2017
Cons: The total was not close to what was actually the real total. $63 in taxes for a $30 rental doesn't make much sense. Had I been shown that from the beginning, I wouldn't have booked it. Not to mention the car smelled and was pretty dirty. Pickup was EWR airport. Other companies list the total taxes on the original reservation. The other people in line had the same complaints. I ended up not getting the car and finding alternative transportation.
Dec 12 2016
Great Car, but did not expect a truck
Pros: Easy pick-up. Friendly desk. Quick transaction. Vehicle was clean.
Cons: Ordered economy...got pick up. Fuel at 3/4 of tank. Drop off confusing.
Oct 11 2016
Great drop off experience
Pros: The car was a mess from my 2yr old and the young man who took my car was great. He helped me unload and made me feel better about leaving him with a mess.