Reviews for Thrifty in Newark
- All reviews 100%
Dec 3 2016
Pros: The line wasn't too bad when I picked up my car and when I returned it I had only driven about 30 miles and they didn't even ask to see the receipt to prove I had filled the car before returning!
Nov 8 2016
Pros: Right off the P2 stop of the air train. Car was fairly new
Cons: The car had 33k and had several scratches and a horrible road noise, like a wheel bearing was bad and it wandered on the road. The Parking lot and the area around there in general looks like a war zone. The employees are all busy texting on their phones, very unprofessional.
Nov 7 2016
Cons: Horrible experience with Thrifty. Had to wait an hour for the car. Had to call customer care and connect to manager. The lady at the counter won't let me talk to the manager. Never renting again through thrifty at JFK.
Nov 6 2016
Pros: When I went to the assigned space the car wasn't there. An employee was driving by and stopped immediately and got me a different car and sent me on my way with very little delay and was extremely nice and helpful. He was great and made me happy to use Thrifty again in the future, he was a perfect example of good customer service.
Cons: The ladies' bathroom was not very nice with one of the toilets clogged and the floor was wet.