Reviews for Thrifty in Newark
- All reviews 100%
Mar 27 2017
Cons: I had a blow out on side of road. There was no damage to car and I changed tire. Contacted Thrifty and returned to airport to replace car, They refused to replace car until I paid $67 for a new tire.
Mar 25 2017
Cons: Lots of construction around the airport. Without GPS i would have never made it back to dropoff. Thats the only reason I rated it lower.
Mar 20 2017
Pros: The price.
Cons: When we picked up the car the person helping us was unfriendly and literally seemed like she was doing us a favor by even speaking to us. They literally try the hard sell to get you to pay for the insurance that is over double the price of the rental. Is the hard sell with the insurance because the employees get commission on that? They try so hard to convince you to pay for it, they made us feel uncomfortable. When we dropped off the car and paid for the rental it was a different person but exactly the same demeanor, attitude and level of unhappiness. The car was dirty, the interior smelled and it had a shimmy at highway speeds. Oh one last thing was the person that does the check of your paperwork before you drive off the lot was really rude. Overall not a pleasant experience at all.
Mar 13 2017
Good for business
Pros: Good for businessGreat customer service faster delivery of the car and fast return the car
Cons: Great customer service faster delivery of the car and fast return the car