Reviews for Budget in Newark
- All reviews 100%
Mar 20 2017
Pros: Car was newer than most, comfortable and ready when I got there.
Cons: Customer service woman was grumpy though efficient. There was no way to make notes of previous damage done to the car. The placemats had been taken out and Bluetooth was not available on the radio.
Feb 15 2017
Did not honor pricing
Pros: Friendly staff, quick check in
Cons: Did not have car class. Which, in and of itself is ok, however, they charged me extra for the car they had. NEVER had that happen before.
Feb 11 2017
Cons: Wrong car was in my assigned pick-up space. I loaded luggage, plugged in phone, set-up GPS for destination routing, and drove to exit gate, only to be told I had the wrong car. No one offered to help me find the right one, so I had to go back, re-park, take my luggage out, unplug and store my phone, and walk back inside to the rental counter. The rental agent walked back outside to look with me, and we discovered that the gate attendant had moved the vehicle. Once I started driving, I noticed the windshield washers were not functioning.
Jan 10 2017
Pros: Smooth process, fair price
Cons: Staff should be prepared to offer upgrade ptions