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Prague 2 - New Town - Vysehrad
Extremely well run hotel, the staff could'nt have been more helpful, it was really quite impressive We had a deluxe room on the 4th floor, it was a little like being in the eves of the hotel and we didn't have a view as such, wondered if we had been put in this room because we had a deal, the hotel certainly not full.
Comfortable beds, luxurious
Fantastic Location,Will stay again.Loved the memory foam matress.Staff friendly,hotel very clean & comfy.
The room was very clean and comfortable and the breakfast was very good with lots of choice. The room was rather small and the window looked out onto just other walls and windows. There was also a a club nearby and I could hear the thumping base sound all night long and therefore was unable to get a good nights sleep.
Everything you need. The location and Hotell is perfekt.
The exercise facility was very nice. Good selection to choose from for exercising. The breakfast, although expensive, was a good selection and tasty. I felt that the hotel was the "bare minimum" when it came to comfort and services. The first day we were there, the towel warmer didn't work nor the plug in the bathroom for the hairdryer. On the plus side, we told the front desk and it was fixed by the next day. Our body wash in the shower was out for 3 days and never got refilled.We finally called downstairs to tell the front desk and she asked if they could just do it the next day. When we told them no, she brought us up a few little bottles to use instead. Heaters were turned up so high the entire time, we had to sleep with our windows open and our controls turned off to be comfortable. AC would not work. We told the front desk and they said they couldn't do anything about it.
From the staff to the unbelievable breakfast, Novotel was perfect.
The location was the best thing. When we arrived the second bed had just a quilt with no cover, no bottom sheet or pillow cases. For coffee cups we had two plastic cups.Breakfast was over priced and poor with the worst coffee i have ever tasted
Staff is friendly and helpful, service is very good, the bed was comfortable, the breakfast and room service were good, and it's ideally located to see Old Town on foot. This was my third extended stay in Prague and this was the best hotel I've stayed. There are several good places to eat (including tourist fave U Fleku) and two nice bakeries within a few blocks, plus a little grocery across the street. Tesco is a 15 minute walk if you want to buy regular groceries or forgot underwear or an SD card for your camera. You can see the Dancing House from the breakfast room. i will definitely stay here next time I'm in Prague. Nothing comes to mind
The facilities of the hotel and interior decoration quite nice. The staff at reception did not understand clear what I asked for when I asked to check a tel. number of the airline company.
Love the breakfast. It was a quiet hotel..Love the location..and the front desk was always helpful.. No ice or ice bucket. So you had to go to the front desk to bug them about getting ice..I think we always need ice is an American thing..LOL. but the front desk always did it with a smile...
that is very close to the city center within walking distance from the main parts f the city very limited park places, if we have been informed correctly!!! and high prices...20 euros per day!! Also, the woman-receptionist that we met when we came to Prague on the 15th of August (Sunday afternoon) was totally rude, irritated and I was just about to call the manager hotel, unlike the three men that were the next days who seemed to be very nice, polite and willing to offer services
very good value for money
just breakfast. Room is so so so small, i really don't know why it is 4 stars...
Location - 5-8 min to the subway station, a very short subway ride to the old town, or a 30 min pleasant walk there Staff - very attentive and helpful Breakfast - generous and good towels too thin
Hotel room was fairly big, bar was ok, breakfast was good. One female member of staff was extremely rude and seemed to lack any understanding of customer service or the concept of politeness. However other hotel staff where friendly and helpfull.
The bed was extremely comfortable after a hard day slogging around the city The tiled floor carried noise
Clean rooms. Located strategically in the city centre, but in a quiet street. Helpful and polite staff The tiled floor carried noise
Friendly staff, great breakfast, comfortable rooms, good location.
Location was great. Close to restaurants and easy access to the highway. Quite and noise free. Clean rooms. Unless you are there to sightsee and don't care about use the room only to sleep the place is quite bare. TV does not have any English channels nor is there any thing to do within walking distance
Fast internet, comfortable bed, air conditioning, great location near shops and the metro, great customer service, great value for the price, yummy and varied breakfast Nothing- When I return to Prague, I will try to book this hotel again.
Breakfast was OK, Location - close to metro, friendly staff. Would recommend for two people only (double) We booked triple room, although our sone could stay for free if we booked double. I confirmed over emails big triple room and was promised that. When we arrived it was small double room with extra bed in it. They just don't have triples. Plus, we had problem with lock, so my bag with shoes and souvenirs disappeared ( I hope, it was only lock and visitors problem)
Nice location - walking distance to everywhere, friendly staff, nice architecturaldesign, comfortable bed, great breakfast The architech was good, but the engineer put in automatic light that would turn on without apparent cause or turn off too quickly.
The staff were friendly and helpful The room was not well cleaned and the breakfast was mediocre at best.
central location, helpful friendly staff
Place. Impossibility to open windows, fusty smell and loudlly ventilation in the bathroom
Hotel staff was excellent, friendly and with lot of good informations. Position of hotel is pretty good, fiew trams are passing just near the hotel connecting to all places of interes. Interior of hotel is nice with good atmosphere. Rooms are wide and clean with lot of light. Breakfast is good. I could recomend this hotel to everybody. Everything was excellent
Location. Also very nicely decorated bathroom and room furniture. Walls seemed to be thin. I stayed for 5 nights and could hear tv next door rather loud. It woke me up each morning.