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Staff was amazing! So friendly and helpful let us into room early (8am!) after a long flight overnight with children, so we were so thankful. Rooms were very clean and bottled water each day. Always kept the amenities (shampoo etc) filled up to overflowing. Great service! Extra charge to use the pool. i have stayed in many hotels and have never heard of such a thing! We picked this hotel because it had a pool and we have kids so were very disappointed to find we had to pay for a spa package to use the facilities. They did not want saunas and plunge pools. Just a quick swim each day.
Hotel was good value, clean, excellent breakfast buffet and close to metro subway station. I would use it again. Extra charge to use the pool. i have stayed in many hotels and have never heard of such a thing! We picked this hotel because it had a pool and we have kids so were very disappointed to find we had to pay for a spa package to use the facilities. They did not want saunas and plunge pools. Just a quick swim each day.
I ll come back again.
clean rooms, good value, room was noisy we could hear the neighbors, breakfast was very basic. Staff was very unfriendly and rude
Flexibble and forthcoming handling, clients had meeting and the banquetting dpt was very efficient, respecting all additional needs andwishes. No
Easy to find. Good parking facilities. Helpful and efficient staff. Comfortable bed. Easy underground connection to city centre Administration seemed chaotic. The receptionist seemed to have no records of any visitors bookings and dealt very professionally with a frustrating and embarassing situation
The entire hotel was 100% clean. The single rooms are quite small with limited space for suitcases etc.
Good position near tram stop (15-20 min.to get to the city centre). Very clean. internet free. nice breakfast. Limited space for suitecase. no international channels on tv sat
If I can stay in a place like this every time we travel, I will die a happy man. Just a wonderful place with wonderful personel. One example- just arrived there- had no czech crones- girl at reception borrowed me cash to the next day( without interest:) . None
the location, room space hotel staff, room cleaness
The staff were extremely helpful, knowledgeable and acccomodating to us.
Peacful and romantic enviroment, excellent recreational opportunity. The menu was simple. It did not appear in a typical Czech cuisine, but the dishes were delicious.
from the beginning we had a wonderful experience. Our flight got us into Prague at about 9 am and when we arrived at the hotel they had our room available!! The special czech breakfast was offered to us and it was really delicious!!! The staff was extremely helpful and gave us a wonderful welcome with drinks and an explanation of things to do/see and how to get around. We have visited the old restaurant "koliba" and we spent beautiful evenenig there. Our stay was excellent.
The best thing about the hotel is the staff, especially female staff, who were friendly and extremely helpful regarding any guidance or suggestions about the city, especially getting around on public transportation. The lobby atmosphere was very informal: I might end up having a 20-minute chat with one of the staff members about this or that, and I felt that to some extent I made friends with them. I also liked the small bar in the lobby, especially that it offered espresso. Hotel location can be a plus or a minus. It is not so convenient, but that meant that I had to begin learning immediately to get around by tram, and I think this gave me a bit more of an honest look at the life of Prague than a central, tourist-area location would. The room was small, though very clean, and the bed not very comfortable (the latter was the single biggest drawback). The location is not bad in the day, but getting back at night can be tricky. The night trams are not as convenient as the daytime ones, and one has to be careful about taxis, as it seems different companies' meters have dramatically different rates. Be sure to ask the driver the approximate fare, or stick with the 1 or 2 companies you know. The hotel has no laundry service, and there is none outside in the neighborhood; however, they were kind enough to accommodate me informally. The free breakfast ends at 9, which is a bit early if one has been out at night. WiFi in the rooms would be a great addition!
This hotel is a little bit outside the old town area, but so close to the metro that you can be at any of the tourist sites within 15 minutes. The hotel caters to business execs and provided excellent quality and nice amenities.
The room and the hotel staff.
the bed small bathroom
very good location, near tramway line
nice bedroom - good shower - good breakfast the location is not great, quite far from the old town which is the turist area. However everything else was fine.
Staff were very nice, great selection for breakfast, very welcoming hotel.
Hotel was in very good location - only two metro station from the citi center and comparing it with its price it was very good choise. Rooms are very small but in case you would like to sleep only there it is ok.
Very clean and modern room, free wireless internet It would be the location, but we were just passing so it was ok to stay outside the city centre
big room & bed, equpped with bathtub. Wireless LAN is also included in the room price. check-out time is too early : 10am
Staff supplied all the information required to help us visit Prague, very enjoyable. Walks very pleasant. Not suitable for the less able who would struggle to walk to the hotel from the tram stop. We are very able and walked for miles.
it was near the centre Not suitable for the less able who would struggle to walk to the hotel from the tram stop. We are very able and walked for miles.