Guest Reviews
Overall Rating
7.1
Good
Based on 2,762 reviews
Cleanliness
7.8
Comfort
7.4
Pickup/Dropoff
7.3
Value for money
7.2
Thrifty car rental prices in Richmond
| Economy | $22/day | |
| Compact | $22/day | |
| Intermediate | $23/day | |
| Standard | $26/day | |
| Full-size | $26/day | |
| SUV | $22/day | |
| Minivan | $30/day | |
| Premium | $24/day | |
| Luxury | $31/day |
Pros
"Great car, nice and clean!."
(in 106 reviews)
"staff very friendly and helpful."
(in 114 reviews)
"Car was clean and decent."
(in 349 reviews)
Cons
"Bad customer service and rude"
(in 109 reviews)
"Everywhere else no cars available."
(in 101 reviews)
"Overcharged my credit card upon return."
(in 49 reviews)
Recent Reviews
- All reviews
- Positive
- Neutral
- Negative
Find reviews that mention:
customer service
pick up the car
credit card
car was clean
pick up and drop
great car
car was great
car available
picked up the car
compact car
drop off the car
great price
friendly staff
car smelled
long line
great experience
-
2.0
Pros: When I got there there were nine people in line with one person at the counter. I ended up going to Avis and paying $30 more, otherwise I would’ve waited in line for hours.
review from
-
10.0
Pros: The woman who checked me back in was quite helpful when she could see my rush and newness to area led to my not filling the gas. She waived it ave cost the company a few dollars yet gained a life customer! She also made us BOTH happy
review from
-
10.0
Pros: Staff at the counter was wonderful
Cons: Nothing.
review from
-
10.0
Pros: Check out was fast and the gentleman was super nice.
Cons: It went great. I would rent from there again, most def.
review from
-
9.6
Spent all of 4 minutes there
Pros: Car drop off was pretty easy and uneventful. It was at the airport and handled by an attendant quickly.
review from
-
2.8
Ridiculous drop off fee and no one onsite at drop off.
Cons: Ridiculous drop off fee and no one onsite at drop off. Got disconnected/hung up on when I called for info
review from
-
9.2
Pros: Great car. Roomy. Good ride. Easy to operate. Great mileage.
Cons: Check in. Took total of 45 minutes to exit airport.
review from
-
4.0
Cons: Car wasn't particularly clean, smelled. Had multiple dents and scrapes but I was given keys then went to garage. No Thrifty agent anywhere near where I got the car.
review from
-
8.4
Great Car - Great Service
Pros: The car was very clean and very well maintained for a vehicle of almost 20,000 miles. I thought at first it was brand new... The staff was friendly and very helpful.
Cons: One minor issue: I had to wait in line to get the car for about 20 mins - if Avis and Budget are going to share kiosks then they need to man them sufficiently. Not a major issue, once at the counter the assistant was quick, knowledgeable and very helpful.
review from
-
9.6
Great service!!!
Pros: With this being my first time renting a car through Kayak, the entire transaction was smooth. From the moment of requesting the rental to returning it, the experience was great.
review from
-
2.0
Computer was down.
Cons: Waited an hour for computer to come back up before deciding to rent with another company. Ended up paying $75 more (full-size sedan for 3 days) for the day of rental.
review from
-
6.0
Still have sore spots from driving a new Versa 1200 miles!
Pros: Went with the Manager's Choice - but it turned out I didn't get a break on pricing if I simply selected what I received. Got a new Nissan Versa with only 9 miles on the odometer.
Cons: 1240 miles total over a 6-day travel. The Nissan Versa had significant road noise from tires, transmission buzz, and wind buffeting. Hard plastic interior pieces on door panels and center console near the foot wells - which resulted in a fair amount of pressure point pain which has lasted two days. No comfortable position for legs for a 6'2" 260lb man. Should have trusted my instincts - just rent the full-sized and spend the extra $40 for the week. Fool me once.
review from
-
10.0
Pros: The woman who checked me back in was quite helpful when she could see my rush and newness to area led to my not filling the gas. She waived it ave cost the company a few dollars yet gained a life customer! She also made us BOTH happy
review from
-
10.0
Pros: Staff at the counter was wonderful
Cons: Nothing.
review from
-
10.0
Pros: Check out was fast and the gentleman was super nice.
Cons: It went great. I would rent from there again, most def.
review from
-
9.6
Spent all of 4 minutes there
Pros: Car drop off was pretty easy and uneventful. It was at the airport and handled by an attendant quickly.
review from
-
9.2
Pros: Great car. Roomy. Good ride. Easy to operate. Great mileage.
Cons: Check in. Took total of 45 minutes to exit airport.
review from
-
9.6
Great service!!!
Pros: With this being my first time renting a car through Kayak, the entire transaction was smooth. From the moment of requesting the rental to returning it, the experience was great.
review from
-
2.0
Pros: When I got there there were nine people in line with one person at the counter. I ended up going to Avis and paying $30 more, otherwise I would’ve waited in line for hours.
review from
-
2.8
Ridiculous drop off fee and no one onsite at drop off.
Cons: Ridiculous drop off fee and no one onsite at drop off. Got disconnected/hung up on when I called for info
review from
-
4.0
Cons: Car wasn't particularly clean, smelled. Had multiple dents and scrapes but I was given keys then went to garage. No Thrifty agent anywhere near where I got the car.
review from
-
2.0
Computer was down.
Cons: Waited an hour for computer to come back up before deciding to rent with another company. Ended up paying $75 more (full-size sedan for 3 days) for the day of rental.
review from
-
6.0
Still have sore spots from driving a new Versa 1200 miles!
Pros: Went with the Manager's Choice - but it turned out I didn't get a break on pricing if I simply selected what I received. Got a new Nissan Versa with only 9 miles on the odometer.
Cons: 1240 miles total over a 6-day travel. The Nissan Versa had significant road noise from tires, transmission buzz, and wind buffeting. Hard plastic interior pieces on door panels and center console near the foot wells - which resulted in a fair amount of pressure point pain which has lasted two days. No comfortable position for legs for a 6'2" 260lb man. Should have trusted my instincts - just rent the full-sized and spend the extra $40 for the week. Fool me once.
review from
Other suppliers in Richmond scored
- 8.4/10 Enterprise Car Rentals in Richmond
- 7.7/10 Avis Car Rentals in Richmond
- 8.6/10 National Car Rentals in Richmond
- 7.6/10 Payless Car Rentals in Richmond
- 7.4/10 Budget Car Rentals in Richmond
- 7.1/10 Dollar Car Rentals in Richmond
- 7.0/10 Hertz Car Rentals in Richmond
- 8.6/10 Alamo Car Rentals in Richmond
Where can I find Thrifty car rentals in Richmond?
1 Richard E Byrd Terminal Dr, Thrifty car rentals
Address
1 Richard E Byrd Terminal DrPhone
+1 877 283 0898Top Tips For Renting a Car from Thrifty in Richmond
- 25% of our users found rental cars from Thrifty in Richmond for $27 or less
- Premium rental cars from Thrifty in Richmond are around 44% cheaper than other car types, on average
FAQs About Renting a Car From Thrifty in Richmond
How much does it cost to rent a car from Thrifty in Richmond?
On average a rental car from Thrifty in Richmond costs $35 per day.
What is the most popular rental car from Thrifty in Richmond?
Intermediate (Ford Escape or similar) is the most frequently booked rental car type from Thrifty in Richmond.
How many car rental locations does Thrifty have in Richmond?
Thrifty has 1 rental location in Richmond. Take a look at our Thrifty rental location map to find the best rental cars near you.
Does Thrifty have a car rental location at the airport: Byrd Intl Airport (RIC)?
Yes
Does Thrifty offer shuttle or airport pick-up services from Byrd Intl Airport (RIC)?
Yes