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One location in Stamford
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Reviews
8.0 Very good
May 2021
Pros:
Customer service at each site.2.0 Poor
Jul 2019
Pros:
Rental was not availableCons:
Rental was closed. We should have received a notification9.6 Wonderful
Jun 2019
Pros:
Alamo is my go-to car rental company now. Very friendly service, and their phone agents are really helpful if there's any problems. Especially when you pick up and drop off a car in different locations, which I often do.Cons:
The only problem was picking up and dropping off at locations that are NOT airports. Always call the locations before you go and know their hours of operation. These are not 24/7 satellites. One place closed at 6 pm; another at 2 pm!4.4 Mediocre
Nov 2017
Pros:
The cost to rent a "premium" car was very reasonable and brought us out to Stamford. Robert, the office manager, was very personable and nice to work with.Cons:
The car (a Chrysler 300) had about 30K miles so it was far from new. It was filthy inside and out. The windshield was dirty on the inside which made it hard to see in some conditions. The oil was overdue to be changed and it dinged a reminder every time we started up to go somewhere. Also, it had a badly warped brake rotor. Also, it was, unfortunately, an uncomfortable car for me and not very nice to drive.10.0 Wonderful
Oct 2017
Pros:
Very friendly staff!6.4 Okay
Aug 2017
Pros:
The gentleman at checkout in Stamford was quick and professional.Cons:
The car had the wrench symbol (I.e. it was due for servicing) from the get go. The engine did not sound great and rattled such that I was concerned the car was going to break down on me. The car's tank was only 7/8 full and I had to tell the agent, who had marked it as full on my rental agreement. When I called in to change my drop-off location it took forever to get someone on the line.One location in Stamford
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10.0 Wonderful
Feb 2019
Pros:
Staff was very attentive and accurate which is important when you are in a rushCons:
Nothing really, all good things5.6 Fair
Oct 2017
Cons:
Your staff at Stamford train station are rude, lazy, and totally lack the meaning of good service.8.0 Very good
Sep 2017
Pros:
The car was super clean and I was able to pick up the car right on time.Cons:
You are not able to modify pick up time once you have a reservation.10.0 Wonderful
Apr 2017
Pros:
Convenient to the Metro North, and therefore a nice cheaper alternative to renting a car in Manhattan.10.0 Wonderful
Feb 2017
Pros:
Service at the counter was smooth and very nice. Easy pick-up and drop-off. Unlike many other agencies, the cars Were all clean and had a full tank.4.0 Mediocre
Feb 2017
Cons:
The first car was extremely dirty and the interior smell of cigarette. I've asked the attendant to change cars. I got another one that was dirt in the outside but at least didn't smell. The attendant at the checkin had an attitude that can not be compared with the other AVIS The person at checkout was great.One location in Stamford
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Reviews
2.0 Poor
Oct 2022
2.0 Poor
Oct 2022
8.0 Very good
Dec 2020
Pros:
Drop off easy.Cons:
At pickup photos taken of car condition should be offered. Took pictures of minor damage of my own.2.0 Poor
Nov 2017
Pros:
nothing!!! Nothing!! Absolutely terrible.Cons:
Reserved a minivan, but got a suv instead with little space for luggage. I had to leave some stuff behind for my trip because there’s was no space. The third row seats are useless, they are only good for toddlers. It was a nightmare!! Never again will I rent a ca car from hertz.2.0 Poor
Oct 2017
Cons:
There is no age limit listed or age fee loses when purchasing the rental through your app, nor does Hertz make any more of r in follow up emails. So as a 23 year old I easily made a reservation only to be informed 2 days before my pick up that actually the cost would be five times the quoted price and if I wanted to cancel I’d be charged a $50 fee. Seems like hertz and Kayak don’t mins tricking young travelers into renting cars of that means they get to keep the $50 cancellation fee. Lucky I didn’t actually waste my time going to my pickup because I would’ve been very upset and would’ve wasted even more money.10.0 Wonderful
Aug 2017
Pros:
Convenience, price, and easy pick up and drop off plus very pleasant and helpful service peopleCons:
NothingOne location in Stamford