Find cheap flights from New York to Columbus

Pros: "The crew was good. Now fast but good."
Cons: "The food was pretty basic."

Pros: "Nothing."
Cons: "Flight was delayed 2 hours. Even though I had carry on, they checked it and this made me waste my time at baggage claim rather than gate checking. Flight attendants were miserable. Power supply didn’t work at seats."

Cons: "Crying baby"

Pros: "The flight attendants was very rude & keep harassing me about my emotional support dog, I was a real animal hater, the complaint is to long to list here, never experienced such a rude flight attendant in all my years of flying , I filed a official complaint with delta."

Cons: "Nothing!"

Pros: "In-flight entertainment, speed of flight"

Pros: "Snack"
Cons: "I was delayed over 2 hours"

Cons: "We were on the tarmac for almost 2 hours. It's probably LaGuardia but the experience was very bad."

Cons: "The"

Cons: "I was the very first person in line for Zone 3, and they automatically told me I had to gate check my bag, which would mean adding at least 20 minutes when I landed. I took it on the plane anyway; and there was PLENTY of space in the overhead compartments. This feels like I’m being treated as a second class citizen because I was unwilling to be nickel and dimed for seat or boarding upgrades. It’s infuriating"

Cons: "Delayed by 3 hours"

Pros: "-forgot to charge me for wine"
Cons: "-chair was broken -tray was broken -had to spend $33 for wifi that didn't even work -didn't have everything they say they offer to guests on the flight"

Pros: "Plane clean."
Cons: "Unorganized boarding at LGA."

Cons: "Super delayed. Sat on runway for 2.5 hours"

Cons: "Delayed flight, mechanical"

Pros: "The tv on the back of the headrest was great."
Cons: "Too much chatter over the intercom."

Pros: "Got on earlier flight as standby."

Pros: "Cookies"
Cons: "Late"

Pros: "i got to Atlanta safely"
Cons: "what can cookies and a cup of juice do for me with all the delays ? i was hungry and tired. Seriously DELTA, it was a horrible time. i deserved a compensation from Delta for the entire day."

Pros: "Crew was very accommodating and friendly."

Pros: "The friendliness and helpfulness of flight attendants was outstanding"

Pros: "I have not traveled on Delta for years. And this experience was great checking to boardING then the service was great. But I have to back up. The customer service on the phone that helped me adjust my flight, she was great. So I have to say delta was great"
Cons: "The first class food was okay for the length of the flight."

Pros: "Great flight"

Cons: "Delayed flight for 6 hrs. and acts like it is just business as usual, perhaps it is for Delta"

Pros: "Flight delayed for four hours, then delayed another hour before we left. Delta won't let you pick your seats, so although we were 3rd in line at the gate, they put my family of four at the rear of the plane. I will never fly Delta again."

Cons: "I wasn't able to choose my seat even though I bought my ticket a while back. Seat assignments were given at the gate and we were never given a real reason for this. I ended up in a middle seat sandwiched between people, and the man at the end slept the entire time, making it difficult to get up and walk around which I need to do as I am prone to DVTs."

Pros: "I have difficulty walking, the crew made sure that I got to my seat on the plane safely, and made sure that I had wheelchair support."

Pros: "On time, friendly staff, advertised Gogo Wifi not working."

Pros: "Crew was fantastic, and most everything went well. Only thing I don't like is that there was not much time, if any, separating first class and coach boarding. By the time premium was call and I walked over, they were letting everyone through. There needs to be a reminder that only premium is boarding at this time. I stood in a long line down the jetway, which I didn't expect after paying for a first class ticket."

Pros: "Smiley flight attendants"

Cons: "Flight was an hour delayed. Over booked by 11 people. Staff was cold and rude with no apologies. Turbulence the entire flight. They did the beverage service after two hours of flying. Worst Delta flight to date."

Cons: "My suitcase was damaged(torn through!)"

Pros: "we arrived earlier than the time listed"
Cons: "no entertainment"

Pros: "Flight attendant was phenomenal."

Pros: "Crew was friendly, flight was smooth. Gate agent was excellent"

Pros: "Delta may not be the best however you can tell that they are always striving to be better each and everyday."
Cons: "There's always some personnel who slips through the cracks. I was told to please use the restroom located at the back of the plane versus the one closet to me at comfort class which is right behind first class. Didn't appreciate that much."

Cons: "Over an hour late."

Cons: "On the run way for 1 hour in line to take off"

Cons: "Purchased these tickets over a month ago and I was never able to select my seats. I am a Delta frequent flier, and despite logging on and checking in, was told at the airport counter that I would be assigned a seat at the gate. Of course we were assigned to the last row of the antiquated MD 88, right next to one of the engines. As if the lack of reclining seats was bad enough, the engine noise and vibration was almost unbearable on the flight that was delayed one hour on the Tarmac. The crew was understanding and we did get to Orlando safely...a big plus."

Pros: "The crew was very friendly and boarding was very fast."
Cons: "I did not dislike anything about my flight it was amazing."

Pros: "Everything, but especially upgraded seating due to delayed flight which caused us to miss layover flight."
Cons: "Lost time to destination (vacation) due to delayed flight then missing our layover flight. Upgraded to Comfort+ was appreciated but time lost was time lost."

Pros: "Arrived at destination 30 mins earlier than expected."
Cons: "Boarding was a little late and slow. But it smoothed itself out since we arrived at our destination 30 mins earlier than expected."

Pros: "The Delta terminal at La Guardia was amazing I felt like I was back in Singapore , I had my choice of really good food ranging from Italian , German , Japanese and some American places all of which sounded good the prices were a bit expensive but that is just airports !"

Pros: "Easy boarding."
Cons: "I flew first on delta to Miami. Short trip, but was very disappointed in today's service. Instead of the normal solid good flight crew, I found a surly crew who congregated in the galley on this short flight and sat around eating in lieu of working the flight. Very disappointing."

Pros: "On time"

Cons: "Seated in the back was so noisy ,I will try not to take Delta .First time flying Delta,"

Pros: "The flight was smooth, boarding went quickly, and the crew were nice. We'd taxied to the runway when takeoff was delayed by an incident ahead of us with another plane, and the flight attendants didn't give anyone a hard time about getting up to go to the restroom while we waited for the situation to be cleared, which I really appreciated."
Cons: "It was hot on the flight. The air vent on my seat wouldn't open. The seats seemed smaller than usual. (Even for modern day airline seats.) I flew to NY on American Airlines, and was relatively comfy, but was looking forward to my Delta flight back to Nashville, because I've been more pleased with Delta in the past. Maybe because the plane was smaller than I usually fly on or something (?), I spent the whole flight crammed into the corner, trying not to bump into the lady next to me (and she wasn't taking up too much space, btw - neither of us was overweight and neither of us used the shared armrest, we were both just wedged into our seats. Very uncomfortable)."

Pros: "The crew couldn't have been better--polite and efficient"
Cons: "The light was so weak that I could not read. Also, it was uncomfortably warm."

Pros: "That I was able to get on a earlier flight than my original"
Cons: "Not much, it was ok I guess."

Pros: "I observer th crew at this flight were very friendly and helpful, unlike my previous flight in the past years."
Cons: "Keep it up!"

Pros: "Yes"
Cons: "ages they don’t came"

Pros: "Arrived on time"

Pros: "Some crew members were really nice"
Cons: "First plane broken; they got another one that came in...with electrical problems!!! Arrived over three hours late and nearly missed my cruise. No excuse! AA could check their aircraft the night before, mine was the first flight out. #AAwful flight."

Cons: "British Airways/American Airlines lost/delayed luggage again! Then send an email in the middle of night with a link to schedule home delivery of the luggage that was valid for 4 hours only. It is clearly an attempt to cheat out of their responsibility of home delivery of the luggage that was delayed the second time. Poor, poor service by American Airlines."

Pros: "Prompt on time service."
Cons: "N/A"

Pros: "Flight attendant was beyond excellent, Yaniel, who smiled and greeted me helping me to my singular seat on the right side of the plane. He was very professional and kind, with a very well appearance and a fantastic attitude. He was quick with delivering my snack and coffee. Very pleased!!!! First flight attendant to ever make the trip as exceptional as possible. Thank you Yaniel very much."
Cons: "Unbelievable wait times at LGA. Late arrival of plane, extremely late departure at over an hour passed original departure time. Waste of money choosing that ticket and time frame when it was clearly not a concern of American Airlines that I was missing my rides, late getting to CMH etc."

Pros: "Service top notch"

Cons: "First flight was cancelled and alternate flight was delayed. USB charging port didn’t work. Very disappointed."

Pros: "My flight to Frankfurt was a disaster. Delays at LGA caused me to miss the connection. Two very nice AA customer service phone staff attempted to help by booking me on a Lufthansa/United flight out of JFK that same evening. HOWEVER, I got to JFK only to discover I had NOT been ticketed. A lengthy call to AA resulted a a lame apology -“we don’t do that” they claimed, but the had previously! And had booked me, so what the heck was this??? I’m still fuming!"
Cons: "Lies! They rebooked me on a Lufthansa flight out of JFK and I got there only to discover “they had made a mistake.” Utter garbage excuses."

Cons: "New cheap fare is honestly offensive trash."

Pros: "The employees were nice. That's about it for positive words."
Cons: "As we were a few minutes from our scheduled boarding, the flight was canceled. The reason we were given was the weather, but the weather was fine in Chicago and it was fine in New York. No other flights were canceled, so the weather excuse didn't hold up. They wouldn't put me on another flight that day, so I ended up leaving the next morning on the first flight out but I was still late for work. They didn't seem to be very accommodating or apologetic and I didn't even offer compensation to those who had to stay overnight to wait for the next flight out. C'mon AA. Step it up! I would think that if you cancel a flight, you should help your customers get home the same day. Do whatever you can. I don't think you did whatever you could for most of us on that flight."

Pros: "Poor attitude. Seemed as though they were doing us a favor serving us. Did not pick up garbage for at least an hour. Absolutely zero personality"
Cons: "I do not like flying American. Still sitting and waiting on my flight to Waco"

Pros: "Food was good"
Cons: "No entertainment on the flight"

Cons: "The plane supposedly was running out of fuel, which I've never heard of such thing. So we had to go down 20mns before reaching Charlotte to a nearby airport to get fueled up and then went back in the air. The whole ordeal made me miss my connection flight to Barcelona! And I wasn't able to get on a flight until the next day. To make matters worse I had to flight back to New York to catch the flight to Barcelona! Unbelievable. I was beyond disappointed. I chose American Airlines for a reason, a good one at that. Yet this happened."

Cons: "No priority boarding for people with babies and toddlers"

Pros: "Nothing"
Cons: "It's AA, never again"

Pros: "Awesome crew. On time."

Pros: "Pulled from get on time. Short hold on runway. Easy landing."
Cons: "Still arriving in Washington where we have no gate. Being on time stinks because you still sit on runway. AT the destination. I would focus on quicker turn around and less accommodation of highly variable flight times in tight NE corridor"

Cons: "The seats were so old, I didn't have a screen to watch movies on and it was really really cold"

Cons: "Unprofessional, rude, unorganized, & just ridiculous!!!!"

Pros: "This time every thing excellent"

Pros: "Good movie selection"
Cons: "The crew as in every AA flight could not care less about clients. Business class seats on dreamliner get shaked when adjacent passenger moves Got stolen a pen when being reviewed for liquids just before boarding"

Cons: "There was an incident on plane between passenger and flight attendant, where a drink was spilled on me and ruined my dress and shoes."

Pros: "NOTHING"
Cons: "My flight was scheduled for 5.37pm, but came to the airport thinking that I could get an earlier flight to Chicago and I was there at 1pm, requested for standby status, did not get it because am not platinum of diamond member, asked for $75.00, of course I didn't want to pay and stayed in the airport thinking that my flight would be on time, but it was delayed and delayed and took off at last, saw O'Hare airport but it looks like the pilot could not land it because he did not get the clearance, but as a passenger, I saw the flight going around and around the Ohare area, at least 6 times, then after landing taxing took for ever. I WILL TRY NOT TO FLY IN AA AGAIN."

Cons: "Smelled Exhaust Gas when we pushed back inside the cabin, whih apparently is common, but I've never smelled on any flight in my entire life. No personal screen for entertainment"

Cons: "When the pilot took off at LGA he said "everyone here is trying to take off at the same time" so we'd be delayed by 30 min. Not once was there a mention of any other reason. By the time we got to DC I had JUST missed my connecting flight. It was listed nowhere on the departures screen and I realized I had to take an outdoor bus to the other half of the "c" terminal which was very confusing. I got there and had missed the connecting flight and stand in line for 20 min for someone to tell me that I would be stuck in DC overnight. At this point rain had started pouring and they told me that because my mishap was due to weather they would provide no meal or hotel voucher. Weather was not the issue and I was stuck in DC overnight by myself and not compensated for hotels or meals."

Pros: "Not enough luggage space for regular number of passengers on board"

Pros: "Zero"
Cons: "Whole experience and staff walk with a sense of entitlement in a rude type a way and makes me feel some type a way, bad"

Pros: "Gate was changed no one notified us and my family missedthe flight . one hou rextra wait. No apologies was extended."

Pros: "Was able to switch to a different flight as a standby"
Cons: "The 7:00 flight was delayed for an hour and then delayed for another 2. Meanwhile, the 8:00 flight was called for boarding. It was very frustrating. Those of us who got in line quickly were able to fly standby on the 8:00 flight. I felt the airline did not treat us honestly. I believe the reasons for the delays were known long before the delays were communicated to passengers. (For example, there was a new delay announcement at 8:00 for a flight scheduled to leave at 7:58). Had we been informed earlier, people could have made alternate plans if they wanted to do so (e.g. Rent a car or reschedule for the next day.)"

Pros: "The flight attendants were so nice. They were genuinely kind and helpful to the passengers."
Cons: "The overhead bins are small"

Pros: "The boarding went quickly and smoothly"
Cons: "There was very low stock of snacks to buy on board. The flight attendants were a little brusque and dismissive."

Pros: "The flight attendants were pleasant."
Cons: "The flight was delayed multiple times which was eventually confirmed to take off at 9:15pm. There were no updates from the desk leading up to 9:15pm - we were subsequently informed that the crew for the flight was at a different terminal in the airport and would arrive within 40 minutes. There was no update to the display board of the anticipated boarding time or arrival. Limited and poor communication overall. Once ready to board, the desk attendants insisted passengers check their bags because it would be "faster" since it wasn't certain if there would be sufficient overhead space. There was extra overhead space and we ended up having to wait 45 minutes for our luggage (small backpacks) upon arriving at midnight thanks to this desk attendant's short-sighted decision making. I will avoid American Airlines at all costs after this experience."

Cons: "Seats too close together, not enough leg room for me."

Pros: "the trip was very smooth"

Pros: "Two of the cabin crew were very nice and helpful. The rest were curt seemed annoyed to be working."
Cons: "I sat in an exit row and the passanger next to me was too large for his seat, the result being my having to lean away from him the entire flight. Quite uncomfortable for over 4 hrs!"

Pros: "I liked the helpful staff I was able to contact via phone. They were able to get things worked out for me so I could get home easily while trying to change flights multiple times. The flight staff once on board was apologetic and communicative with everyone to keep people calm amongst the delays and cancellation of the original flight."
Cons: "The desk attendant at the airport was unhelpful and was missing for almost two hours while we were delayed. There was no explanation as to why and it wasn't until after a 5.5 hour delay that she was able to tell us there was work being done on the plane. It was a full flight, and many people were confused and had no one to ask questions. The flight was delayed at least six times before it was cancelled and we were booked on another flight. I'm happy we were on a safe plane to fly back, but I'm unhappy with how the situation was handled. Zero communication and ultimately, I could have driven the entire way back faster that day than I could have via American Airlines. I missed a scheduled important appointment with my doctor that I cannot reschedule now. There were two other flights going to Columbus that day that people could have transferred to but as I said, there was no help at the desk to inform anyone what to do so talking on the phone to representative was the best option and that was if you could even get through that day. Delays are delays, and if it's to keep people safe, then that's fine because I'd love to be safe and make it back. However, the way it was handled made it the worst experience I've ever had with any airline. Zero communication, zero help, an entire plane of angry and frustrated people... The only thing that saved the day was another AA attendant at another gate that was able to help me properly as well as most people on my flight. I will most likely be looking at other airlines as options in the future for flying because AA has been on a steady decline lately with my experiences."

Pros: "Slept like a log Gate staff were nice Lounge was very average poor food and beverage. Slow internet. Outdated furnishings. Not worth the access fee."
Cons: "Smallish seats and overhead storage Onboard Staff had brisque manner"

Pros: "nice plane and seating was much more comfortable then the 738."
Cons: "2 hour delay"

Cons: "Typical American. They start with a 75 minute delay because of crew problems. Then we sit at gate for 30 minutes while they "fix" something. Then they push out and cant start the plane so they cancel. I'm learning to hate American"

Pros: "Terminal changed at LaGuardia and we had to take a bus to another terminal. The staff were extremely kind and helpful with our items and transportation. The large size of the water cup."
Cons: "I didn't like that there were dirty used food wrappers in seat pocket in front of me. The fellow sitting in front of me was in the bulkhead seat, yet reclined his chair all the way leaving me very little space. I really wish flight attendants would ask travelers to be considerate and not recline their seats during there welcome speech. Or even ask if the person being squished is ok. There were no snacks offered. Drinks were not offered till at least an hour into flight. My first flight was canceled. Kayak let me know, American never notified me!"

Pros: "It got cancelled!"

Pros: "On time. Efficient boarding."

Cons: "Just because the flight was full.. They checked in my luggage but put on the wrong tag. I have no change clothes for more than 24 hours. Hopefully, they'll deliver to me by today. But I am not holding my breath on it"

Pros: "That we arrived on time to RDU."
Cons: "It left 20 minutes late from LGA and we had a connecting flight in Philadelphia. We had to run really fast and made it in the last minute."

Cons: "Never made it. My flights were canceled. So I don't even think this review counts."

Pros: "Was delayed due to weather in Chicago, crew was helpful."

Pros: "The actual plane crew and flight."
Cons: "The flight changed gates and terminals as well as times and the staff knew nothing about it. Staff on the phone and in person had poor attitude."

Pros: "I really like the AC outlet at the seats. I land at my destination not worried that my phone is about to die. It is such a relief."
Cons: "Everyone shuffling their bags into the plane is just crazy. Not much the airlines can do, but it just slows down EVERYTHING."

Pros: "Boarded quickly and got into air fast."
Cons: "Way behind schedule and virtually no snacks or drinks."

Pros: "Plane on time"
Cons: "Newark airport security was awful. Only one X-ray security area. Small tight area. No air. Security/TSA kept blaming the customer’s for the slowness. When is lack of X-ray and machines."

Pros: "They lost my luggage."

Pros: "Amazing amount of legroom! Very comfortable seating, even in economy."
Cons: "I would like to see passengers behave better. One lady pushed in at boarding and went ahead despite the checker telling her she was out of order, Another passenger used both underseat storage in front of him and under him so the person in back of him had no place to put things. Staff should try hard"

Pros: "Ues"

Pros: "Everything was as planned"
Cons: "Nothing"

Pros: "Staff was friendly and helpful."

Pros: "The service"
Cons: "Plane too small and uncomfortable"

Cons: "The onboard wifi was not working."

Pros: "On my flight home from Columbus, there was one guy running the whole ship! He. Was. Everything!!! So Attentive but not overly so. And he read my mind and gave me what I needed before I even realized I did. Thank you to him for one of my best flights!"
Cons: "There really wasn't an entertainment option. A lot of airlines these days have much better service that's simple yet good. Also, just a small pack of pretzels? Fail. You have to keep up with the Deltas and Jetblues of the world!"

Pros: "On time. Friendly employees"
Cons: "The snacks"

Pros: "Landing"
Cons: "No Information about when we would leave jersey"

Cons: "The flight was delayed several hours And no one knew what was going on"

Pros: "Crew staff was excellent"
Cons: "Flight was delayed for 4 hours due to a delayed aircraft; followed by a broken seat. Seat seemed to have tape wrapped around the seat back tray."

Pros: "Fast loading and effect attendant"

Pros: "Liked the staff, always friendly even with several delays. The assist staff were excellent"
Cons: "Did not like the delays and gate changes - but that wasn't the airlines' fault"

Pros: "Staff were lovely"
Cons: "Food was Terrible, couldn't eat the veg option and the TVs kept freezing"

Pros: "We had nice flight even so the airplain was full."
Cons: "Not quite.little bit noisy."

Cons: "The wi fi should be free of charge"

Cons: "we have been sitting in the cabin for over an hour while they have feuled the plain as they forgot to complete it"

Pros: "Seats were comfortable and had plenty of leg room"

Pros: "The crew were very understanding that we all just wanted to be home (the flight was delayed for three hours, so we didn't get home until 2am). They were efficient and got us home safely and quickly."
Cons: "I was not impressed with United and how they handled the delay. The staff did not care that we were waiting for 5 hours for a plane they couldn't even guarantee was coming. No workers were at the gate for a long time to even help out customers."

Pros: "Everything was perfect, the crew was fantastic"
Cons: "Maybe a bit of food."

Pros: "Got upgraded to Economy Plus ... how nice to have some extra legroom on a long flight! LOTS of movie options for the 6 hour flight."

Pros: "Formallyncorrect behavior by crew"
Cons: "Very little understanding, empathy for exhausted and very thirsty passengers after significant delay. Water, refreshments served very late after take off. Crew just doesnt care, they do their work, that's it."

Pros: "flight is OK + in business class"
Cons: "terrible delay..."

Cons: "Crew members were not helpful."

Pros: "Crew professional"
Cons: "Unhappy that my luggage didn't make it"

Cons: "Grant flight , i flew with my daughter in business class the service was very good , food was great , missed watching direct tv as the Olympic Games was going on , but over top notch"

Cons: "Cancelled and rebooked on a different airline with a long layover."

Pros: "Crew was very nice and was very responsive with passengers."
Cons: "Flight was delayed so we ended up arriving about 40 minutes late. Not enough leg room which ends up making lots of people grumpy."

Cons: "Most uncomfortable seats I've ever sat in."

Cons: "Everything was fine"

Cons: "There was a delay of 2 hours and 15 minutes that cause me to lose my bus and forced me to wait in the airport for 6 hours. Very bad experience"

Pros: "atmosphere"
Cons: "leg room and cabin temp was too high"

Pros: "11 hour delay announced iteratively in two hour increments. Worst flying experience to date. I may no longer fly united as a result."
Cons: "The 11 hour delay preceding my 14 hour flight."

Cons: "Ana flight attendants are the best!!! Excellent service cheeers"

Pros: "Economy plus room"
Cons: "The flight was not Swiss as I booked it. It was operated by United. It was over 45 minutes late boarding and over 2 hours late leaving. Tone of people were checking in at the gate and thus didn't pay extra for economy plus. There were loud and inappropriate passengers and the flight crew didn't do anything about them. I will avoid United at all costs the next time I travel...truly."

Pros: "There were empty seats and the very polite flight attendant offered for me to move without me having to ask."
Cons: "I arrived at my final destination and walked to baggage claim. I was just standing there waiting when a young girl walked by me in a uniform and said rudely and almost annoyed, "do you have a question". I replied that I was waiting on my bag. She then said these are it and I said so my bag has been lost? Without any empathy AT ALL she again, rudely and now most definitely annoyed said Do you have your bag tag? I said yes and she proceeded to walk away to a corner office. I assumed I was to follow. She took my tag, no communication at all from her, I said what are you doing and she replied I have to file a claim. She then proceeded to tell me that Newark Airport was horrible and never travel through there if I know what's good for me. This was extremely unprofessional. I was simply wanting some guidance from her on what to expect etc. I had to ask her what my next steps were. She handed me a flyer and said if I had any questions to call baggage information listed on the pamphlet. I left. The next day at about 1 p.m. I called the number and the update said my bag had left the airport and was out for delivery. Keep in mind that I had to work the next day after the airline losing my bag and had to purchase shower items etc due to them being in my lost bag. Portland jetport and my home address is less than 40 minutes apart, yet my bag did not arrive at my home until 8:30 p.m. and I'm also not confident it would have ever arrived because I called around 7 p.m. and spoke with someone who called the delivery service to ask their ETA. I paid $25 to check my bag and yet it was lost. What did I pay for?! If I can help it, I will NEVER fly United again and I'll be certain to tell everyone I know about my experience with this airline."

Pros: "Nothing"
Cons: "Everything"

Pros: "The staff was very friendly and helpful."
Cons: "The food was OK, the entertainment was left to be desired. The comfort was just ok, but to be expected"

Pros: "We were definitely on an older plane. It didn't seem like a plane usually used for international based on the chair back pocket but I don't know. I'm sure it will be retired soon."
Cons: "We were definitely on an older plane. It didn't seem like a plane usually used for international based on the chair back pocket but I don't know. I'm sure it will be retired soon."

Pros: "Leg room"
Cons: "Terrible food"

Cons: "How about getting friendlier staff. The male flight attendants were insanely rude."

Pros: "I liked the fact that I got to Dominican Republic on time."
Cons: "However the crew was horrible; there was no food provided. (Crackers j don't call food)."

Pros: "The plane and crew functioned well. From a purely technical stand-point the flight was a success, though it was delayed at Newark because the maintenance dept. took a good half hour to 45 minutes in transmitting its clearance to the captain."
Cons: "A lot of people of all ages, shapes, sizes, and dispositions were crammed into a comparatively small space. It was close and stuffy, very little space to stretch or move about when that was allowed. I'm not tall, but in terms of body mass I'm thicker and wider than many folks, but not obese, and my body thermostat tends to run on the warm side. So the flight was a bit of a physical and mental ordeal for me. The entertainment might have been great had my headphone port been operational. A previous passenger broke off the plug in the hole and the flight staff didn't have a pair of pliers on board to pull it out. Consequently, I was unable to listen to the media in-flight. Also, I couldn't recline my seat because the fussy older woman who sat behind me complained when I did, which made it difficult to snooze."

Pros: "They let us know ahead of time so we could arrive later to the airport, and did not have to wait in the airport."
Cons: "- They were very strict about carry-on luggage size, and insisted even after the flight being 3 hours late. My carry-on fit into their overhead compartment just fine. - No food was offered during the 6 hours flight. - Chairs in coach are uncomfortable for long flights (same as some other airlines I've flown with). Feet or head rest could be nice additions that don't require much additional space per passenger."

Cons: "Seats are a bit cramped"

Cons: "Very stressful experience at counter check in. Airline representative didn't know the difference between the expiry date of a visa and that of my passport.. he just ran away with the passport to check and didn't get convinced and it took him long to return, with me just waiting and knowing nothing about where he went. Only the passport needs to be valid for three months after returning from the trip. Not the visa. He should know that. I got my boarding pass at the end, and he didn't apologize for the inconvenience or anything."

Pros: "Nothing. I did not know it was code-shared by United, otherwise I would never take a United flight. This is the second terrible experience in a row. Our flight was delayed. My wife and I somehow to our connecting flight by running all the way and requesting people to let us go ahead of them. However, United did not send our bags fast enought and deliverd them to our place the next day. This created a lot of inconvinience as I was scheduled to go for a business related conference in Chicago. United - you suck! Hate your service for the core. I hope I never have to fly United again."
Cons: "I did not know it was code-shared by United, otherwise I would never take a United flight. This is the second terrible experience in a row. Our flight was delayed. My wife and I somehow to our connecting flight by running all the way and requesting people to let us go ahead of them. However, United did not send our bags fast enought and deliverd them to our place the next day. This created a lot of inconvinience as I was scheduled to go for a business related conference in Chicago. United - you suck! Hate your service for the core. I hope I never have to fly United again."

Pros: "Upgraded leg room is significant. Boarding was easy."
Cons: "No in flight entertainment, very minimally padded seats. Had to wait to check our bags as the front desk was vacant for about 1hr not having any flights before ours."

Pros: "That I was able to take my dog with me on the plane."
Cons: "the seats were too small."

Pros: "No frills with this airline. Very lean operation. The crew in the City and onboard were bright and positive and handled disgrunted crowds in an effective but respectful way. Pilot was excellent. Airline provided food vouchers for delayed flights."
Cons: "Delayed flight 4 times. Seats are waay uncomfortable."

Pros: "I'm glad the boarding process is typically quick to stay on schedule."
Cons: "There should be a message when booking through travel sites about having to pay additionally for your seat and even carry-on baggage at the time of check-in. This never used to be policy for Frontier and I was shocked to pay $68 from Columbus to Denver and then $58 on the way back just for my carry-on and seat. I also had two unattended toddlers behind me on the way home which were disturbing the entire flight. Their mother chose to sit across the aisle for some reason and they were literally screaming the entire way. Perhaps an adult or parental guardian should be required to sit with children under the age of 6? Come on."

Pros: "Stewardess"
Cons: "Seats are pathetic, screaming baby behind me for 3 hrs....not your fault. Charge for snacks not what was advertised on pamphlet...way overcharged.."

Pros: "Plane was clean. Departed on time. Arrived early."

Cons: "Two hours late in taking off without explanation. Change gate at last minute making a long walk necessary for someone who needs a wheel chair. Excessive charges for luggage, carry-on which some did not have to pay, and charges for drinks! Really!"

Cons: "Delay delay delay. Was not aware of all the costs added on, with paying for carry on, and water. Even the staff seemed to know the airline was not worth anything. No pride in their work or workplace."

Pros: "They delayed then cancelled flight. Refunded 1/4 of paid round trip price. Cost 3 people extra 3k for hotels and flights to get home! "Our policy is what it is" I was told. Never Again."

Pros: "The crew provided great service. Very friendly."
Cons: "Not very comfortable. Doesn't not have small things like a port to charge phones. Things that are needed for long flights and are provided by other airlines. Seems outdated."

Cons: "You have to pay for everything. It was $45 to check a bag, and $40 to store a bag in the overhead compartment. My husband and I would have had to pay an additional $30 to sit next to each other. On the flight out, the stewardess asked us if we wanted to buy any food or drinks, but never offered even free water. The seats are horribly uncomfortable. I was in the middle seat on a red eye, and I was so cramped and sore, I couldn't fall asleep for more than a minute. I landed feeling exhausted, sore, and miserable. This was my first and last time flying on Frontier."

Pros: "The crew were nice and polite."
Cons: "Crowded, uncomfortable seating. Flight was overbooked. Had to pay extra for everything."

Pros: "I am not the type of person to complain about something that is expensive, if I am receiving the services I am paying for. Therefore, I cannot complain too much about Frontier since I paid so little and received what was promised: a round-trip flight at an affordable price. I understand that, in order to be competitive, stay open for business, and keep rates low, Frontier must find additional ways to accrue income besides the base fare. However, literally everything beyond a basic ticket was vastly overpriced. "You want to bring more than two tee-shirts and a book? $30." "You want a childs ration of nuts and a soda in flight? $12. You can place them on your 3 inch tray table." And then, as we near the end of an already insufferably uncomfortable flight, we must endure a 20 minute long speech over the PA about the Frontier rewards credit card. I truly appreciate that Frontier Airlines offers competitively unheard of rates for a basic fare. But aside from being allowed to bring a only a change of shirt to Denver for the weekend, sitting in a dingy/cramped plane next to a stranger because I would not pay $42 extra to sit next to a friend, and being forced to listen to the desperate plea of a credit card signup quota, I will next time happily pay the traditional rate to take a flight somewhere where I am treated like I am not a passenger on a Malaysian Airlines flight that has somewhere along the way become lost between the importance of customer satisfaction and competitive prices."
Cons: "Maybe I should have chosen to write that down here instead. Although I am sure I will not be charged additional fees to both compliment and complain, I believe this all goes to the same department."

Cons: "Paying for a carry on bag"

Pros: "Great flight, on time, smooth"

Pros: "Overall smooth ride"
Cons: "Having almost 2 hour delay with no explaination."

Pros: "Check in and the security screen took an hour and a half, flight delayed an hour in beautiful weather. NO TSA Pre-Check at Frontier's home base."

Cons: "Seats too close together, stuffy, cramped, no space."

Pros: "The flight was direct. The crew was friendly."
Cons: "I wasn't told it would cost to have a carry on. There was no free drinks or snacks and no free entertainment options on board."

Pros: "It was on time"
Cons: "The most acute plane discomfort imaginable"

Pros: "The gate agent was very helpful."
Cons: "The crew was so snobby. The head attendant was very condescending to everyone she talked to. She was most concerned that every one didn't get in her way. No one was allows even an arm in the isle. Her favorite quote was "this is your space (placing her hand right on either side of the passengers head), this is my space (signaling to the isle)"."

Pros: "Nothing"
Cons: "I missed my flight Saturday the 24th. I wasn't given a credit at all I had to buy a whole new ticket. The flight was delayed as always with this airline, the planes are uncomfortable, and I'd rather pay more to fly with an airline that knows how to appreciates it's customers."

Pros: "The comfort of the flight"
Cons: "Being delayed 6 hours because there was screws missing on the plane"

Cons: "We reserved a seat and PAID an upgraded price for the reserved seats and they put us on stand by! They were so rude about it as well. I will never fly with them again"

Pros: "It was a flight home"
Cons: "Flight was 1.5 hours late due to previous flight at the gate. Gate attendant was rude to several people when the designated city on the gate "sign" changed but they were still boarding previous city. The seats are the most uncomfortable of any airline I have ever flown (I travel 25% for business)."

Pros: "Not much to like."
Cons: "Just ridiculous, as follows: 1-Deceptive web page at check in makes you think paying extra for seats is required 2-Seats don't recline unless you PAY EXTRA 3-Carry on bag? PAY EXTRA 4-Care for a Soda? PAY EXTRA 5-Tray table - the size of a business envelope? Really? 6-In-flight magazine? HA! Read the safety info or the back of the barf bag, that's all Frontier provides. 7-Paid $50 each to upgrade seats to front (1st class?) No refreshments, no amenities, just a bigger tray table and a reclining seat. For $50. Sat on tarmac for 1.5 hours in 90 degree heat. I know this because I could hear the pilot yelling over the radio that it was 90 degrees in the plane. No A/C while on tarmac because APU was down, according to pilot announcement. Everyone I talked to felt deceived by the online check in and the extra charge for seats (if you want to sit with your party, otherwise no guarantees). Bad representation, deceptive web check in, uncomfortable plane, zero amenities unless you PAY EXTRA. Sorry Frontier, but FAIL!!!!"

Pros: "Direct from CMH to DIA"
Cons: "Seats are one shade shy from a metal folding chair, they don't recline, charge for everything g except water! Who charges for carry on bags!?!? Frontier!!!"

Cons: "Frontier changes our flight and then wouldn't refund money for a missed flight."

Cons: "It wasn't the flight from Orlando To Cincinnati that I was upset about. I was suppose to catch a flight out of Columbus straight through to Orlando Only to find out they overbooked the flight. I had to drive another 3 hours to Cincinnati Airport to catch a flight 8 hours after original flight. I will not be booking with Frontier!"

Pros: "I really enjoyed my trip on Frontier airlines. It was efficient, the planes were clean and the staff friendly. I gave lower marks on food and entertainment because there was no entertainment aside from the magazines I brought and the food was a pay as you go affair, which I didn't use."
Cons: "The only thing I didn't care for was being charged $40 for a carry on bag. On the return flight. I didn't have checked bags."

Pros: "Price"
Cons: "Paying for a seat"

Cons: "Same as above."

Pros: "The whole trip was very nice"

Pros: "The price. The flights to/from were smooth. Crew was experienced."
Cons: "The seats were uncomfortable particularly for a flight over 2 hrs."

Pros: "They kept the lights down; it was a red-eye."
Cons: "Seats were uncomfortable, you cannot lounge unless you pay an extra $50; the entire trip should have been only $50. Felt like I was a the Dollar General. Not as cheap as it should be due to uncomfortable seats and lounging."

Pros: "Same as above"
Cons: "Same as above"

Pros: "the male flight attendant on our flight was spectacular. he was helpful during boarding, and was kind enough to not disturb our sleeping baby (which I'm sure the entire flight appreciated) while handling the flight. he was also friendly and quietly attentive throughout the flight. i regret not catching his name, but my wife and i both commented on how pleasant he was."

Pros: "I did not have food or entertainment."

Cons: "I would not refer anyone to travel with frontier my experience was really bad I was at gate around 50 min before they didn't allow me to check in there was problem with there site that is why we couldn't check in online but we checked our bags online I had insurance also they just gave me refund of 40$ as a ticket credit which I have to use for my name only that too for a period of 2 months."

Pros: "Boarding was quick, crew was nice, comfort was okay but for the price it was expected."
Cons: "When I booked the tickets I didn't know there was a charge associated with carry-on luggage. On my phone it was $40, at the check-in it was $45, and at the gate it was $60..."

Pros: "The crew was nice and the flight itself went well."
Cons: "Having to pay more for seats that allow you to actually have room to feel like you can breathe."

Pros: "Low Prices, Plane was clean,"
Cons: "very close to other passengers, babies crying the entire 4 hour flight on an overnight flight. Uncomfortable and disappointed seats didn't recline at all to ease the overnight flight."

Pros: "The new seats seem more comfortable, and less bulky."
Cons: "The new seats have no TVs in the back of the headrests (a feature I liked) and have a new, pathetically tiny (5"x10"?) tray table."

Cons: "Flight was 7 hours late because of staffing error and you have to buy all refreshments and basic courtesies."

Cons: "I need my money back they didn't let me on borde bkz I was 30 minutes late"

Cons: "Boarding gate was changed and there was no announcement on the flight that the connection was at a different gate."

Pros: "Well Seated on the very first row of the first Class; and everything else went very good."

Pros: "The staff was amazingly helpful, empathetic, and kind. I genuinely enjoyed the experience because the gate attendants, crew, and pilot were fantastic."
Cons: "I did not like that I did not read the fine print and ended up having to pay at the gate for a carry on. I'd never flown Frontier before . . . but I'll know for next time: one personal item only. :)"

Pros: "New Airbus 319"
Cons: "Late. Don't know why it took so long to load baggage. You have to be careful with adding all the extras to the base price to get a true comparison. You have to pay for seat assignment which is dumb. You pay for both carry-on and checked luggage but do it well in advance"

Pros: "Disappointed that ticketing agent wouldn't let me check my bag since I was there before 45 minute deadline. Had to throw out my new shampoo and conditioner. Seats didn't recline for all nighter. Cheap, safe and on time."

Pros: "Cheap flight. Direct flight."
Cons: "Spirit charged for EVERYTHING, so a cheap flight becomes a normal-priced flight unless you don’t bring anything g with you and go thirsty on the flight."

Pros: "The Spirit people are nice. It would be better if they were competent."
Cons: "Once the flight was 45 minutes late taking off, a series of poorly-executed rebookings led to a 7-hour delay. Spirit acted like massive problems were par for the course."

Pros: "Nothing"
Cons: "I was charged $55:00 for a little carryon bag. The seats were extremely close.I was informed that I had to remain in my seat until someone else exited the front rest room.I enquired about those at the back and was informed that two carts were in the way. I need my $55:00 refund."

Pros: "Captain announcements both friendly and professional"
Cons: "Obnoxious charging for everything. Not even TAP water offered for free, which is "over the line.""

Cons: "Crew from Ft Lauderdale was very unprofessional and were hanging out as a group, laughing nearly the entire flight; they could not even get through an announcement without busting up."

Pros: "It was a smooth flight"
Cons: "I don't think I'll fly with Spirit again. I cost more to fly with Spirit after charging extra to carry on my own luggage. Delta was a better deal."

Cons: "Flight was cancelled due to rain, but southwest was still flying. Got a flight with them last minute, at twice the price."

Pros: "Nothing good about Spirit"
Cons: "Horrible customer service. Takes at least 30 minutes on hold to be able to speak to a representative. My flight got cancelled 2 hours prior to scheduled departure and no reason was given and then when I tried rebooking through another airport they would charge a fee"

Pros: "When I called spirit on the phone they told me that I could take up a small suit case and they gave me the diemention so I talk 2 small suitcases When u got to the airport they told me that each suitcase will cost me $50.00 So told the staff I could have brought 1 suitcase and payed only 1 time $50.00 they said that they can't help me By paying all thease xtra charges and paying for snacks and drinks it does not pay to fly with them rather take any airline for a couple off dollars more and fly like a normal person with out all these extras"

Cons: "Flight got canceled. Attendants were very rude"

Pros: "overall travel experience"
Cons: "paying for snacks/drinks"

Cons: "Flight was 3 hours late!!"

Pros: "On time everything...helpful people at computers to assist in checkin process"
Cons: "Could not recline seat, no complimentary anything i.e. Bags, snacks, or beverages. Not even a pay option for inflight web access"

Cons: "Very good"

Pros: "Flights were cheap but then charge is excessive for both hand luggage and checked bags. I've never heard of anyone charging 45$ for hand luggage. Count that both ways and now the cost is more than other airlines!"

Pros: "The crew members were cheerful"
Cons: "The flight delay."

Cons: "Worst flight I've taken in a long time."

Pros: "No food or water"
Cons: "Ran late"

Pros: "I selected random seating and got the 2nd row. Lots of leg room but the sides of the seat were quit constricting"
Cons: "The lga terminal is terrible, a.c was extremely poor, not enough seating, food options are terrible, and communication from the actual gate was worse. It's tucked away in the corner and there wasn't enough seating so I had to sit in another section therefore I could never hear any announcements, even though I gather there weren't many made even with an hour plus delay. Also, I am 6 months pregnant and travel quit a bit for work. It amazes me how flight attendants do not offer to assist with putting up my luggage. I never willingly chose spirit as my airline, I will do anything in my power to fly another but it just so happens this week was drastically cheaper so I had to select your airline and I am definitely not willing to do so again"

Pros: "that I eventually got to my destination"
Cons: "Everything else"

Pros: "They spent more time trying to sell their credit card than they did asking about anything else. The woman behind me was choking and they wouldn't give her a glass of water, but they would sell her one. Her daughter in a different section of the plane had to pay for water since her mother didn't have a credit card."
Cons: "If anyone thinks Spirit is a good deal, hopfully you are flying without luggage and do not need water during your flight."

Pros: "never again!"
Cons: "departed late, taxied on the run way for an hour on landing"

Cons: "$52 to check a bag less than 50lbs is preposterous."

Pros: "Nothing"
Cons: "My flight was cancelled and no alternatives were given. The experience was terrible ad staff was not helpful."

Pros: "Service"
Cons: "Half our luggage didn't arrive"

Cons: "Not food or snack"

Pros: "I would only use Spirit Airlines for 1 day / weekend trips because of the baggage restrictions. And I would only use it so long as I'm cheap. Otherwise, this is the worst airline on the market."

Pros: "the only thing I liked were the passengers"
Cons: "Everything else was terrible! Disorganized gate, disorganized check in, we left 5 hours late and then we were told the staff needed to be changed for this domestic flight, they did not have a sticker on the plane registered so they had to fill out paperwork for an hour after we were delayed and sitting on the plane, there were only two hosts working the beverage service and they only came around one time until the end of the flight to collect trash. It was very crammed and I would never take a Spirit flight again!"

Cons: "the worker saw me with terrible face and even they didn't explain me why my flight was canceled and they didn't help me anything . what they told me are just two things. refund or get another flight with another time .! . absoutely i did refund ."

Cons: "I understand if the flight is cancelled due to weather conditions, but we were able to get on another flight at the exact same time to the exact same destination, just through another airline. In addition, prior to my cancelled flight I barely received any emails letting me know of the status change and received NO phone text message. Spirit should text every person if a flight is cancelled. Lastly, it has now been 6 full days and no one has reached out about my refund. I requested it at the airport but have not received anything in the mail or via phone call. Disappointing customer service and horrible management."

Cons: "Had no idea that Spirit was the king of nothing included. Will never fly them again"

Pros: "Price of ticketmultiple"
Cons: "Multiple delays"

Cons: "I could not take the trip."

Pros: "Nothing"

Pros: "Flight cancelled Dec. 23rd..Trip planning to visit my son for Christmasin Florida.. They couldn't help us with any other arrangements and said they could get us out on Dec. 28Th !!! After Christmas....and the flight after us was going out on time..No compassion , rude , and no empathy at all.! A total discrace!!"

Pros: "flight attendants did not talk very much."
Cons: "seats are too close"

Pros: "The only downside to my experience with Spirit was that I had to pay $55 to carry my carry-on onto the plane. Oh and the waiting area was uncomfortably warm! Besides that, though, the trip was excellent! I met some lovely people too. Thank you!"

Cons: "This airline is a sham. I don't feel safe getting on a plane where they are simply seeing you as a number and how much money they can make of you. Literally everything has a fee, even carry on!"

Pros: "Friendly service and atmosphere Clean plane"

Pros: "I travel more than 12 times a year and this happens to be the worst! EVER"
Cons: "Same comment as before. Nothing good Good to say"

Cons: "The extra fees for carry on and having to pay extra to pick your seat. Ends up being the same price as any other airline. Wasn't impressed and most likely will continue with my other airline."

Pros: "Low priced, friendly flight attendants, excellent pilot"
Cons: "$55 for one bag to check in absolutely sucks. Plus you don't get ANY free snacks or water."

Pros: "Nice take off and landing, very nice crew members"
Cons: "My carry on which I always take on other flights for free as it normally should be costed me $55!! And then the leg room was horrible like I felt squashed like I've never felt on any other plane ride and I fly pretty often and then I needed to pay for a can of coke??!!!! Never did I have to pay on any other airlines!!! So those are three main things spirit airlines should work on quickly!!!!!"

Pros: "Cheap, but you get what you (don't) pay for"
Cons: "Delayed boarding (blamed on ATC), but then did not speed up to cut flying time as other airlines do Seats too small (after about 2 hours my legs cramped from being pinned in so tight)"

Pros: "Easy..quick flught"
Cons: "No complaints"

Cons: "Delayed for 5 hours Had to pay $50 for luggage"

Cons: "Delays, terrible customer service."

Pros: "Nothing"
Cons: "Los dos viajes salieron demorados. El espacio y estado de la mecánica de los asientos en malas condiciones. No se informa cuando se vs a sacar el pasaje, que las valijas se pagan aparte, por la misma playa total que termine pagando podría haber viajado en una primera línea."

Pros: "The boarding was quick"
Cons: "Not comfortable sits"

Cons: "computer issues on spirit's end, reservations had to be re entered, two hours each way to get it resolved and no courteous accommodations, wouldn't assign us to seat together. WORST EXPERIENCE!"