Reviews for Payless in Louisville
- All reviews 100%
Mar 19 2017
Pros: The biggest problem was the smell of the vehicle. It seemed like someone had smoked in the car and then tried to cover it up. Car smelled like a cheap hotel room. Also, there was a strong scent of either perfume or air freshener on the seat belt which then made me smell like that the rest of the day.
Feb 22 2017
Pros: There is nothing that I like.
Cons: Everything.... bad experience. No customer service nobody cares
Jan 14 2017
Extending is difficult
Pros: Clean car. Nice
Cons: 1) Back up camera mount was broken. I don't use them anyway. 2) Extending the rental was so hard I had to go to the Airport and do it in person. It shouldn't be so hard to give you more business!
Dec 18 2016
Pros: The car was great
Cons: The car smelled like smoke and the check engine light was on