Reviews for Alamo in San Antonio
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Nov 30 2016
Stranded at Alamo car rental at 2 A.M.
Pros: I booked well in advance but when I arrived to pick up the car I only had DEBIT cards to my name and was denied. I have over 25K in my accounts but was told they only accepted credit cards. I offered cash and that too was not accepted. I have not owned a credit card in over 25 years and have exelent credit to my name but because i did not have a credit card I was BLack Listed. None of this requirement was mentioned when I booked the car and was stuck at the airport for hours. I finally was direced to AVIS rent a car and they do accept Debit Cards. The service at AVIS wae the best and I sugget other go there if in the same situation.
Nov 13 2016
Pros: It was great better than Hertz and Budget those are the only I can compare them because are the one that I normally use in the past but from now on I will be Alamo's client.
Nov 4 2016
Pros: Alamo is convenient company to rent from. They have a fast shuttle. The shuttle drivers help you with your bags. They great you in the parking lot and help you get into the car. The gentleman even helped put my bags in the car and out when I returned. Nice customer service
Oct 21 2016
Pros: Good selection of mfr's vehicles. Wasn't just one brand
Cons: Just like H & N, they can't seem to get the inside of the windshield clean. Smeared hazy inside surface. Very distracting when you are in a unfamiliar vehicle, and in heavy airport traffic. Had to clean it myself