Reviews for Avis in San Antonio
- All reviews 100%
Feb 2 2017
Giant f---ing scam
Pros: The car was decent, it ran. The line at the pick-up location was not long.
Cons: The agent at pick-up tried to scam me by forcing me to agree to the "fuel service" option at $22, even though I'm fully capable of filling my own gas tank at the end.
Jan 28 2017
STAY AWAY FROM AVIS!!!
Pros: I was pretty disappointed with the bad customer service I received and the filthy car Avis provided. The car I rented was beat up. There were a ton of scratches and dents everywhere. The interior had staines and smelled like cigarettes. Worst of all, I was on crutches when I initially picked the vehicle up and the Avis employee would not assist me with the walk round/inspection. As a disabled Air Force veteran, I still live by the code of Integrity first, Service before self and Excellence in all I do so when I'm paying for your services I expect nothing less. Avis doesn't care about their customers or reputation otherwise my experience would've been a lot better. I will be sure to share my experience with my organization (Fort Sam Houston military installation) so that we don't make the mistake of wasting tax dollars on businesses like Avis.
Nov 2 2016
Fast and simple
Pros: Fast check in and out great customer service.
Oct 11 2016
Cons: Rental was double what was quoted