Reviews for Avis in San Antonio
- All reviews 100%
Sep 18 2017
Plenty of room for improvement
Pros: Valet drop off for handicap folks
Cons: Signage for drop off was inaccurate from the highway; 20minutes of circling before going into the airport only to find signs to take us the right way. They required prepuchased gas then failed to refund when we brought the vehicle back full. Needed to call 1 week later and email proof of gas purchase to get refunded. How many others have they swindled this money from?
Sep 18 2017
Pros: The Car was clean and good quality
Cons: The pickup location was mislabled as a "shuttle" from the airport. There was no shuttle to this location as it ended up being a kisok at a Walmart. I tried to call the location several time before my rental to make sure the car would be available when I arrived and when I would call It would transfer me to the Avis national call center who would just tell me that yes they had my reservation and it was confirmed. When I arrived to pick up the car it was not ready and I had to wait for it to be delivered from the Airport. I had to make special arrangements to go pick up the car at this location when I could have easily picked it up at the airport. This was poorly communicated when renting the car.
Sep 10 2017
Pros: Despite the lack of inventory because of Harvey they were very accommodating
Cons: Fast and easy. Thanks avis
Aug 23 2017
Excellent management service
Pros: Excellent management servicehey Siri I'm guessing the manager or the president there of the Avis that I dealt with was very Bari him understand about he worked with me on needing the car in extra day I am very pleased with his services in his communication