Reviews for Enterprise in San Antonio
- All reviews 100%
Dec 5 2016
Pros: no problems...courteous...adaptable to changes...excellent vehicle
Nov 29 2016
Pros: Car was great Update was reasonable.
Cons: Charged us twice as much when we reserved. Took csre of it on teturn but took a while.
Nov 23 2016
Cons: I felt the cost was a little high but it's been a while since we have rented a car. There was a long wait when we picked up the car. It would have been nice if we were given some instructions on the carbwhen we picked it up. Trying to call and get an extra day was a nightmare.
Nov 23 2016
Overall poor visit
Cons: Signed up for a Rav 4 Toyota size vehicle for our two person trip but Enterprise did not have one. (We wanted the Rav 4 since I am thinking about buying one with my next auto purchase.) They substituted a larger SUV, Kia Sorrento which was much too big for two people. The car was not ready and the salesperson said it would take 10 minutes to vacuum the car. I waited and when the car was given to me it was dirty. I asked about why the car wasn't washed, he said I could wait longer. We also disputed about the negociated price including insurance cost. I drove the car and then returned it for a (hopefully) full refund, and then drove my own car.