Reviews for Enterprise in San Antonio
- All reviews 100%
May 1 2017
Sunday Store Hours
Cons: I wish the staff at Enterprise would have informed me how early their location closes on Sundays (3 pm). I did not get back to their location until after 3 pm and had to hold onto the car for another day until I was able to return it the following day.
Apr 27 2017
stay at the airport
Pros: The girl at the counter was very friendly and helpful to all the customers at the pick up location. She offered that I could drop it off at the airport for free to save us the trouble of transporting all my luggage back over to the airport rental station and then into a bus to get to the airport
Cons: Car was dirty and they marked it as a full tank when it was one bar down on the fuel meter. The airport location was very hard to find. I regret using any non airport location, because the service and the cars are not the same.
Apr 22 2017
Hidden fees added on without my aknowledgement
Cons: Hidden fees were added to my bill totaling the sum of over $200, Enterprise did not explain the process of their billing to me and told me that the total cost of the renting the car would be one thing, which I agreed with and signed a document stating that. Go to find out on return of the car the added fees and things added to the car without my knowledge almost doubled my car rental. This is unacceptable and shanty business, I will not use again.
Apr 14 2017
Cons: The only negative here is having to take a shuttle out to the lot to do paperwork and pick up the car.