Reviews for Enterprise in San Antonio
- All reviews 100%
Apr 22 2017
Hidden fees added on without my aknowledgement
Cons: Hidden fees were added to my bill totaling the sum of over $200, Enterprise did not explain the process of their billing to me and told me that the total cost of the renting the car would be one thing, which I agreed with and signed a document stating that. Go to find out on return of the car the added fees and things added to the car without my knowledge almost doubled my car rental. This is unacceptable and shanty business, I will not use again.
Apr 14 2017
Cons: The only negative here is having to take a shuttle out to the lot to do paperwork and pick up the car.
Apr 3 2017
Pros: The gas mileage was good .
Cons: The car reaped of cigarette smoke the whole time and had dog hair inside but all over the trunk it was gross to put our bags in there. We are not smokers or dog owners we should not have to adjust our comfort level for this or pay to be in this type of condition.
Mar 18 2017
Great car, but terrible customer service at drop o
Pros: Car was awesome...we got a double upgrade for free and the employees at the location where we picked up our car was great!
Cons: Everything went great with our rental until I had some questions about where to drop off. I called the rental center many times and nobody ever answered....it just rang forever. Fortunately we got it back without any problems but it would have been nice to have my questions answered ahead of time without wondering how it was going to go the morning of our flight!